Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 3 stelle su 5

These are flowers so if for any other reason you failed to deliver then please get fresh flowers, I just received 5 days old flowers😢

Valutata 1 stelle su 5

What a waste of. time to order two NetFlorist personalised Braai King aprons for rwo guest from Switzerla nd who accomplished bra aiing Calvinia lamb chops to perfection; limited instruction from th... Leggi di più

Valutata 5 stelle su 5

I used Netflorist a few years ago when I worked offshore and used them to send flowers. Recently I decided to send someone special flowers and only one company came to mind. Netflorist. And once agai... Leggi di più

Valutata 5 stelle su 5

Living in a far flung rural area means not always being able to let loved ones know how special they are, as well as not being able to plan to get birthday gifts to arrive timeously. Netflorist t... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo

Scritti dall'azienda

NetFlorist is South Africa's leading online flower and gift delivery site.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

5K recensioni

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4,0

Tutte le recensioni

(4648)

1725 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

the great experience is that it's so…easy, user friendly, conveniant and spot on with delivery and communication reagaring delivery and collection by the the receiving person

the great experience is that it's so user friendly and the options and product variety is absolutely amazing.
the service and delivery is a 150% on target, thanks for making my life easier when i need to gift someone from afar.
great job guys well done and you will always have my business.

25 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Booked flowers for my Mom's 92 and…

Booked flowers for my Mom's 92 and birthday a week in advance. By lunchtime no delivery. Contact their help desk and suddenly get notification out for delivery. Wait the whole day. 16:30 no delivery. Contact help desk asking for refund. Say they will connect me to someone and immediately get help desk closed message, try again tomorrow!! Avoid st all costs.

22 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

I was unfortunately quite disappointed…

I was unfortunately quite disappointed with the flowers I received yesterday. 🌹 While the arrangement itself is beautiful, the roses were already not fresh when they arrived, and some were starting to look wilted.

For the price paid, I expected the flowers to be fresh and in much better condition upon delivery. These were meant to be a special birthday gift, so it was disappointing to receive them like this.

I hope the florist will take this feedback seriously and look into the quality of the flowers being delivered.

20 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

What a beautiful experience,the…

What a beautiful experience,the timeliness between confirmation of the order and getting a video from a very happy 😄birthday girl was way less than expected. And the beauty of what she recieved is exactly what I choose online🤩

20 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service internationally

Informed timeously all the way. Beautiful fresh flowere and nicely wrapped gifts. I have used Netflorist several times in RSA from my house in Germany and they have always come up tops. Thank you so much

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service

I will definitely be ordering from netflorist again. I ordered in the morning around 08:00 and got my order around 10:00 am.

Very happyz

20 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Do NOT use Netflorist

I ordered a bouquet of roses for a dear friend. What I selected and paid R1000 was a far cry from what was delivered. I have made every attempt via phoning, email, WhatsApp etc but Netflorist make it impossible to get hold of. Really sneaky business practice. DO NOT USE NETFLORIST

17 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Flowers not fresh

The flowers were delivered in a state that is not looking like fresh flowers. Delivery was yesterday and already they look like they are about to die. I did not get updates of when the delivery is leaving and about to be delivered, the contact was that the delivery guy has arrived.

13 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Disappointing flowers and even worse customer service

I’ve used NetFlorist many times before, so I was genuinely disappointed with both the flowers I received and the way my complaint was handled.

The flowers delivered on 5 August were visibly burnt and withered, including the blooms and the green leaves. I sent photographs the following day, and NetFlorist acknowledged that the flowers were not up to their usual standard.

I was assured that the matter would be investigated urgently and that I would receive feedback and a personal phone call to discuss a resolution. Unfortunately, neither happened. I followed up on 7 August and escalated the matter again on 12 August, but both emails were ignored.

I wasn’t asking for special treatment—just a replacement or refund for flowers that NetFlorist had already admitted were below standard. Receiving poor-quality flowers was disappointing enough, but being ignored after raising a legitimate complaint made the experience much worse.

As of 13 August, the matter remains unresolved. After this experience, I cannot recommend NetFlorist.

5 agosto 2026
Non scritta su invito

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