Purchased my windows and doors from this company. One of my window handle broke and doesn’t open. I’ve been trying to contact them for the past few weeks on the 0121 number with no answer. I tried the... Leggi di più
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Received several quotes but Neo Glaze were the most competitive. Customer service from the first interaction was spot on. No hard sell by the wonderful Hussain. Gave us great advice during our consult... Leggi di più
L'azienda ha risposto
From initial appointment to installation everything went smoothly, I had a local number to call with any queries and the staff seemed very knowledgeable, Installation went really well with the in... Leggi di più
L'azienda ha risposto
Really professional service offered by their salesman called Hussain. He visited and explained in depth what was on offer and what the process entailed. An absolute gentleman. They were very flex... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A window and door company with a branch based in the Midlands. Where quality comes first. We Manufacture premium windows and Doors. Quality first and foremost is the factory's philosophy. From the initial survey with your unique specifications, through to the manufacturing process, to installation and beyond. With Energy Saving Trust, Secured by Design, British Standards Kitemarked and approved products, our standards are certainly at the top end of the market. Its one thing to make A-grade products, but quite another to fit them to the highest standard, which is why our installations are Certass inspected with a 100% pass rate. Our fully comprehensive guarantee is a mark of confidence we have in our products.
Informazioni di contatto
71-75 Shelton Street, WC2H 9JQ, London, Regno Unito
- 08004101818
- info@neoglazewindows.co.uk
- neoglazewindows.co.uk
I will be using this company for any…
I will be using this company for any more window work needed and would highly recommend them, great job guys.

Risposta di Neo Glaze UK
very nice job
I had 3 windows fitted today really have with the whole experience from the start to finish fitters very amazing will definitely recommend neoglaze to anyone.

Risposta di Neo Glaze UK
Really good price
Really good price. Good installation. Would recommend to anyone.

Risposta di Neo Glaze UK
Satisfied customer experience.
Following a no nonsense quotation that I was happy with I proceeded with the installation of two new windows. Said installation was completed today. Very happy with the new windows and the professional manner of the installation team who removed old windows and debri from site and cleaned the areas that had been worked on.
Overall, a good customer experience from start to finish.

Risposta di Neo Glaze UK
Tale of 2 parts
The initial contact was good, the salesman hussain came out and quoted, lovely guy very good price, decided to go with neoglaze, surveyor came out 2 days later measured up and then the windows were fitted 2 weeks later.. have to say good quality windows, nice looking... few small issues of scratches when they installed them but was assured they would be replaced within a week as these things happen...
They were replaced scratch free around 2 weeks later so all good but I noticed that now the Georgian bars don't line up how they should, was told that the supplier had messed up and would be with me in a week to rectify... this was March 20th... so 100 calls and emails later I've had no joy and getting either new glass replaced or them replaced and been told and promised call back after call back.. I was then told 2 weeks ago so 6 months of going round the houses that the window was correct just they had been fitted the wrong way round and if I take them out spin them round they would match up and I wouldn't need replacement glass which I've been told I was waiting for the last 6 months.
Was told that this would be done ASAP as is only a 10 min job and I'm a priority customer.
2 weeks later there was still no engineer out to sort them so I've got another glazing company out to sort the mistake as I've had enough of waiting at my own cost. Hope I get this refunded as good will gesture from neoglaze.
They now do look good and are great quality just a pity that this couldn't have been sorted 6 months ago and it would have been 5 stars.
Very competitive price and very good…
Very competitive price and very good service
Fitted windows on time and no mess took old windows as well
I would recommend them to anyone

Risposta di Neo Glaze UK
Received several quotes but Neo Glaze…
Received several quotes but Neo Glaze were the most competitive. Customer service from the first interaction was spot on. No hard sell by the wonderful Hussain. Gave us great advice during our consultation. The team of fitters were friendly, polite and did a great job. There was a dink in our door handle which they noticed and replaced immediately. I couldn’t fault any part of the service and I strongly recommend these guys

Risposta di Neo Glaze UK
Very pleased with work nice bunch of…
Very pleased with work nice bunch of lads and work done to a high standard would recommend Neo Glass

Risposta di Neo Glaze UK
Good company
Good company. Every think on time. Good quality for the price. Recommended

Risposta di Neo Glaze UK
Really professional service offered by Hussain and Neo Glaze
Really professional service offered by their salesman called Hussain. He visited and explained in depth what was on offer and what the process entailed. An absolute gentleman.
They were very flexible with dates and times as I needed to make sure it suited me as I work from home. The windows were installed on the scheduled day. The installers did an excellent job at both installation and final finishing. All work was completed within 2 hours and they cleaned up well after themselves.
They were very quick and professional. I definitely recommend Neo Glaze!

Risposta di Neo Glaze UK
The biggest scam and ripoff poor…
The biggest scam and ripoff poor installation horrible individuals one calling him self dave when name his is Qasim should say it all,windows installed earlier in 2022 still waiting,worst experience and service promised to have all repairs to be rectified still nearly six months avoiding my calls also learnt that the window do not come with 15 years verified by certass promised by the dodgy Steve Curtis who is the saleman who sell the everything but kitchen sink discusted these people are still trading avoid at all costs.

Risposta di Neo Glaze UK
One very happy customer
I needed my windows changed had no knowledge whatsoever but received all the help and advise. Really felt at ease and confidant that I made the right choice as I had so many questions and everyone I dealt with were happy to go the extra mile to help me understand everything.
I have already recommended my friends and family and would like to say a big thank you to everyone. It feels like a brand new house, amazing how a few windows can uplift the whole house.
Thank you.

Risposta di Neo Glaze UK
Excellent Experience!
Extremely pleased with the service provided. I used them to change my windows, and I could not be happier. The gentleman who explained everything was called Hussain. Clear communication throughout, promot and professional. Highly reccomend.

Risposta di Neo Glaze UK

Risposta di Neo Glaze UK
Neoglaze
Neoglaze - where do I start , left a bad, but honest review now they refuse to put THERE mistakes right( certainly not fulfilling there guarantee on our less than 6 month old full house job ) …. childish , inept- if u have any sense , choose wisely - stay clear
Very pleased with the work that was…
Very pleased with the work that was carried out

Risposta di Neo Glaze UK
Terrible experience
Terrible experience, had two houses done by this company
Firstly the paint on the door was bubbled and was told that it would be rectified it’s been 5 months and still not rectified. Neither have I gotten a response from the company.
One of the windows howls with the wind. Again was told that the fitters would come and fix this still havnt come around to resolve anything.
On the other house the wrong hinges were installed again, was told that these would be changed. First occasion they came to have a look and said they ordered new hinges. Then after waiting for two months was told a date on which they didn’t come to install them. When contacting them I was told wrong hinges had been sent out. Again after a month no contact was made so I called and again was told that they will come when the hinges are here. No date was given and still waiting.
Terrible experience would definitely avoid at all costs.

Risposta di Neo Glaze UK
Good service
Good service. Well happy. The lads had a problem putting one in and the glass cracked but they sorted me another and gave me a great price on an extra window I then ordered

Risposta di Neo Glaze UK
I cannot give five stars however would recommend them
I cannot give five stars, as there were a few minor things. The finishing touches of my bathroom window - triming and the silicone was not neat at all uopn close inspection on the inside after they left. The outside of my house is white with the window brick frame black so the smeared silicone on the outside is noticeable so I will have to correct all that. However if I had noticed this at the time and told them I am sure they would have corrected it as they had done with other windows I have mentioned to them. They where very friendly, they paid attention to detail of the replacement window sill in my front room. They cleared all the rubbish after. I love the windows really good quality great price and have already recommended them to others
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