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Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

9 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely gorgeous!


I am absolutely blown away with how gorgeous these oils smell. For my partner to pass comment on the smell says it all as he is totally nose blind. I will definitely be purchasing the larger bottle!

24 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Beautiful discovery set!


First time Neia purchase. I'm definitely not disappointed, packaged well, the minis come in a velvet pouch with a description of the fragrances and a thank you for choosing Neia a lovely touch. All the fragrances are fab, my favourite seems to change daily, I'm going to take them on holiday as they are little roll ons and may even decide my favourite choice. Well worth a try and super long lasting fragrance wise, highly recommend, although you may struggle finding a favourite 😁

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Lovely oils

Lovely oils. I ordered the women’s discovery set to try the different scents. Was pleasantly surprised by the scents and how long they lasted. My favourite is Sensual which I have now ordered a big bottle of!

20 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I'd give minus stars if it was possible!

⁶I'd give minus stars if it would allow me to!
I brought the 'discovery set' of 6 women's fragrances for £20 plus £2.49 p&p!
I knew they were going to be smallish bottles by the advert.
Oh my have they exaggerated!!
They've just arrived in a box 2"x 2"square by half an inch deep .
There are 6 'bottles' in this little box.
The 'bottles' are one cm tall (then a lid of 1cm) but the actual perfume bottle is only 1cm at most and about a cm circumference.
No black velvet pouch either with my order as shown - you need something to keep them in as they're so small!
To add insult to injury they all smell roughly the same....and I wish I could say it was a nice fragrance.
They smell cheap and powdery.
One roll on my arm to sample them used quite a lot of the perfume so they obviously dont last long either.
Honestly if you could see how small they are. I am gobsmacked.
The whole box looks like a little tacky thing you'd see in a £1 shop.
I dont even know what to compare them to as they're so tiny....its ridiculous!
Dont waste your money.
Don't be fooled & buy these as I did.
Avoid at all cost.
So annoying when you get ripped off.
Definitely would not recommend.
£22.49 of my money wasted!
Lesson learnt for me....an expensive lesson.
After reading other reviews 'by a maturer lady' it appears they think its mainly 'younger' people writing negative reviews these perfumes.
Im almost 60. So no youngster.....just leaving an honest review!
Customer service 0. No response

21 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

ignoring customers

2 stars for now… not happy tried to contact them and I’m just getting ignored. Wanted to amend my order, email says to contact bit they are ignoring me

EDIT: order was cancelled

3 marzo 2026
Non scritta su invito
Logo di Neiaoil

Risposta di Neiaoil

Hi Kelly,

We’re really sorry to hear you feel this way.

We aim to respond to all customer emails within 24 hours, and we have replied to your email. Your order has also been cancelled as per your request.

Please do check your spam or junk folder just in case our response has landed there. If you’re still unable to see it, feel free to send us another message and we’ll make sure this is resolved for you as quickly as possible.

We’re always here to help and would never intentionally ignore any of our customers.

Valutata 1 stelle su 5

No longevity - dislike the fragrance - generic and fades too quick.

UPDATED - Would give this 0 stars if I could!
Not only have they stolen my money and received their product back - they charged me for returning it! Cost me £6.90 and now seems they refuse my refund. I’m now completely out of pocket - no refund and extra cost for the safe return of their product.
Now getting ignored, no refund at all.

Not getting a reply now so have contacted my bank to report fraud. Horrible experience with this lot.

AVOID BECAUSE THEY DO NOT CARE ONCE THEY HAVE YOUR MONEY AND HAVE RIPPED YOU OFF WITH CHEAP SO CALLED PERFUME OIL.

Giving it a 2 for now, till they reply, if they do!

I took the quiz, went for what they suggested but I really dislike it, it does NOT last, no one can smell it off me at all. Disappointed considering how it had been hyped up but should have checked reviews
Have tried reaching out twice with zero luck.
Product was only received yesterday so hasn’t been used asides tested, and is now back in its original packaging.

Neia Oil, please reply to me??? I’d like to have this rectified and sorted!!!!!

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic

Another more mature review - BUT this is from a lady over 80 and info passed from Granddaughter 22

What a surprise I used something similar many years ago but this is a winner I ordered the tester set. They are fantastic - as a regular public transport user I can now sniff only the scent of these little oils

My granddaughter at College says her friends asked what perfume she was wearing more than once yesterday

Worth a tester try Im sure I will love them all,

14 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best smells I’ve found

Weird that this company hasn’t got any reviews? Maybe it’s because they clearly rinse the *influencer* business. 😅
Despite that, just want to say as someone at 50 after never wearing perfume in her live has decided to go mental buying ‘discovery sets’ from social media. All of them have been hugely disappointing apart from these little gems. Although I haven’t found my ‘signature scent’ (c’mon make a complex orange based scent for ladies please) all of them are lush smells that last all day. I have them in a row in my bedroom and am wearing a different scent to work every day. There is not one that isn’t classy. It’s a thumbs up from me.

14 agosto 2025
Non scritta su invito

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