Ordered a part for my vacuum cleaner 29/04 and was advised that email would sent when part in transit. Heard nothing for a month so then followed up. Apparently they had a system failure whereby they... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered a part for my vacuum cleaner 29/04 and was advised that email would sent when part in transit. Heard nothing for a month so then followed up. Apparently they had a system failure whereby they... Leggi di più
L'azienda ha risposto
The lid to my magimix food processor broke. I got onto the internet and found “Need A Part” on replacement lids and bowls for my processor. it was very clear to understand, Sam sent me the required... Leggi di più
When i ordered the part i was not 100 percent sure with the model number. But the person i dealt with double checked at the time of pickup and then mentioned that if it doesn't work you can bring th... Leggi di più
I had waited 5 weeks to get and answer from the company where the fridge was made but still hadn't received it so I then went and sourced it myself and it took me a few minutes to search out and ans... Leggi di più
11/3 Emirali Road, 0932, Auckland, Nuova Zelanda
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Ordered a part for my vacuum cleaner 29/04 and was advised that email would sent when part in transit. Heard nothing for a month so then followed up. Apparently they had a system failure whereby they did not know if part not received. Agreed to a cancellation of order and refund. On this occasion a very poor customer service.

Risposta di Need A Part
I had an outstanding experience with Need A Part, thanks to Tina.
I am based in the Cook Islands, so I arranged for my order to be sent to someone in New Zealand who could bring it over for me. Unfortunately, I then realised that the first person would not receive the package in time before travelling, so I had to quickly organise a second contact in a completely different location and request a delivery address change.
Despite multiple changes and a very time sensitive situation, Tina handled everything quickly, professionally, and without any fuss. Her communication was prompt, clear, and genuinely helpful throughout the entire process.
What could have easily been a stressful and complicated situation was made simple thanks to her efficiency and willingness to assist.
I highly recommend Need A Part, and especially Tina, for going above and beyond to help their customers.
Great service. Tina opened up on a Saturday to help me out of a jam. Saved my life.
Great service. Easy to find the part I needed, easy payment, great communication and very speedy delivery. What more can you ask for. Keep it up. Trustworthy company.
Disregard this review. The company that I was referring to was not Need A Part rather Need This Part. My error.
Ordered a Spartan Drive wheel axle cover for my motorhome. I was supposed to get a order # to track delivery. Never got confirmation from Need A Part although credit card was charged immediately.
Wrote several emails asking for confirmation and status. Never heard back from them. Gave them over a week to reply. Just silence. I cancelled the charge on my credit card. This is definitely a SCAM. BEWARE!

Risposta di Need A Part
Spot on service…had exactly what I needed, friendly and polite! 100% recommended
We needed a new knob for our Russell Hobbs slow cooker. Found it on needapart and ordered it in the evening. It arrived the next day, very efficient. Thankyou.
Ordered a oven seal at the end of January which stipulated that this seal would be delivered 10 working days from purchase on line.I had to chase this after 25 plus working days to find the part had not arrived from the supplier and told it would be the beginning of the next week.It is now the 5th of March and after my further contacting them I have been told the supplier has not provided the part and I will be refunded after asking such.Bitterly disappointed with feedback only when I contact them and their no policy of 10 working days.

Risposta di Need A Part
A+++ business communication was fantastic and my new remote arrived in two days from my order being placed on the weekend. Great service , fast delivery couldn't ask for more. Thanks.
Quick reply to my initial inquiry resulting in easy to place order of specific part, and delivery of correct part received in timely fashion
Just easy to deal with a part turned up on time
Great communication with the company, speedy delivery, excellent packaging, definitely a spare part company for my Russell Hobbs vacuum.
Very quick to deliver once part I wanted was found.
Efficient, my part was promptly sent. Would totally recommend need a part
Quick delivery, great variety for me, product was safely packaged and no issues, wide variety of parts. Great quality company, do recommend. (I ordered wf-1000xm4 charging case)
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