Nearly New Cashmere Co. Recensioni 

523
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Oh my days my gorgeous burgundy waistcoat and grey/ivory neck warmer have just arrived! ❤️ free next day delivery and they are absolutely beautiful, the softest cashmere. NNC are just a first class co... Leggi di più

Valutata 5 stelle su 5

I seem to have an addiction to your baby clothes and silk scarves! I am in South Carolina (USA). It’s usually very warm here, so I don’t need many sweaters (jumpers) but your silk scarves are stun... Leggi di più

Valutata 4 stelle su 5

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... Leggi di più

Dettagli dell'azienda

  1. Negozio di abiti usati
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento uomo
  6. Negozio di abbigliamento vintage
  7. Shopping e moda

Scritti dall'azienda

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

523 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(523)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Gorgeous cashmere, brilliant price, fabulous company

Oh my days my gorgeous burgundy waistcoat and grey/ivory neck warmer have just arrived! ❤️ free next day delivery and they are absolutely beautiful, the softest cashmere. NNC are just a first class company to deal with they personalise everything and are very caring. Just a lovely all round customer experience, so helpful and nothing is ever too much trouble. So go treat yourself ❤️

22 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

I seem to have an addiction to your…

I seem to have an addiction to your baby clothes and silk scarves! I am in South Carolina (USA). It’s usually very warm here, so I don’t need many sweaters (jumpers) but your silk scarves are stunning! My latest purchase were two of the Bellezza scarves (the two tone pink zebra and the black and sage leopard). These are just as beautiful as any Hermès scarf and have the added benefit of two sides in different colors!
I am so glad I found you! Don’t change a thing about the way you run your company. It’s perfection!

12 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Company and product

Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.

18 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Two more gems in my wardrobe!

Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-)
Fabulous quality and very versatile.

26 agosto 2026
Non scritta su invito
Logo di Nearly New Cashmere Co.

Risposta di Nearly New Cashmere Co.

Thank you so much — this made us smile! So glad you're loving the quality and versatility, and we look forward to helping that collection grow!

Valutata 3 stelle su 5

Had several items over the last couple…

Had several items over the last couple of years, bought online and in person from the shop.
Went to the shop at the weekend to find it permanently closed. Poster in the window gave new delivery address, so I drove there. When I arrived at the delivery address, another poster gave the new shop address. Why can't the new shop address be put in the window of the old shop?! No phone signal so I couldn't check online. Would save everyone wasting time going to a warehouse!
I set off to the new shop, a tricky drive on narrow lanes. No obvious place to park, as this is a large country estate. Poor signage. I left the car and set off on foot to try and work out where to go. Eventually found the shop tucked away in a part of the spa complex.
Same good quality cashmere on offer, and well set out shop, although a poor welcome from the assistant, who didn't engage, and no atmosphere in the shop, feels very quiet, compared to the previous shop, which was in Masham. No other customers there while I was in the shop.
Overall, a disappointing experience, awful trail to find the shop, I nearly gave up. Don't think I'll visit in person again, too difficult to get to. Still a good business to buy cashmere, but I'd recommend buying online!

25 luglio 2026
Non scritta su invito
Logo di Nearly New Cashmere Co.

Risposta di Nearly New Cashmere Co.

Hi,

Thank you for your review. I am sorry that you had such a struggle to reach us! We have two signs on our old building, one for delivery drivers (hence the warehouse address) and one for customers, to the new shop. I'm so sorry it was misleading.

We have followed all the protocol to best direct customers to our new shop in the Swinton Estate. Our new shop address and details are on Google, Facebook and our website. We are always on the end of the phone too to help with directions.

We hope we can welcome you back to our shop soon.

Valutata 5 stelle su 5

I really love what Nearly New Cashmere…

I really love what Nearly New Cashmere Co. are doing.

The whole experience feels refreshingly honest and transparent compared to most online clothes shopping. Every item is individually measured and graded, their models are women whose measurements are exemplars for their own transparent sizing system, so you always know what you see is what you can expect. The measurements provided for each and every item make it so easy to compare and size-match against pieces you already own. It makes judging fit so easy and removes a lot of the stress and guesswork.

I also appreciate that they focus on the quality of the cashmere itself rather than the prestige of the original label. The pieces I’ve bought at all price points have all been beautifully soft, understated and genuinely wearable — the kind of clothes that I wear again and again.

As an Irish customer, I’ve also been really impressed by the delivery and returns experience post-Brexit. Orders arrive quickly, and when I did need to return one item (entirely because I chose the wrong shape for me), the process was completely friction-free with a very fast refund and exceptionally friendly, personable and professional customer service.

It just feels like a calm, well-run company led by people who actually care about quality, customer satisfaction and sustainable style. I’m a very happy repeat customer because of that.

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Cashmere wrap & socks

Had a hot pink wrap as a Christmas gift and have since ordered a baby blue wrap and socks. Delighted with the quality, lovely and soft. Delivery is superb & fast. Will definitely order more. Highly recommended.

19 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Beautiful items. Lovely people

My third wrap. This time in a gorgeous very dark brown. I wanted to use a discount code before it expired but was away from home. They kindly held off posting until I returned . Beautiful products. Lovely people.

23 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Fabric shaver

Messaged them about their fabric shaver. I bought it end of 2024 but have barely used it. It was living in my cupboard in a clean dry space in its original packaging. I have tried to use it recently after some months and remembered why I had stopped using it. The battery is going. I charge it from red to green and it dies within seconds. Totally useless.
I messaged the company and they didn’t try to rectify or investigate the issue at all. They said they had changed model in 2025 so couldn’t really help and suggested using a different cable which I had already tried. So disappointed in their customer service.

16 marzo 2026
Non scritta su invito
Logo di Nearly New Cashmere Co.

Risposta di Nearly New Cashmere Co.

Hello Orla,

I am so sorry that you are having problems with your fabric shaver. We have sold thousands of these and they have been very reliable little machines. If the machine is used and emptied, then put back together incorrectly, it can seem like it is broken but it can just be a little fiddly to screw back together. I will send you our troubleshooting instructions for this, I apologise that we did not do this as soon as you emailed. Please do let us know how you get on once you've tried the steps to fix it.

Valutata 5 stelle su 5

All round quality and value

My first time dealing with this company. I ordered three cashmere tee shirts. They arrived the next day and are excellent in terms of colour and design. They fit true to size and are great value. Really recommend this product and this company.

9 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Regarding my earlier review

Regarding my earlier review, now that they have contacted me to try to remedy the situation, I still give this company a low rating. Please keep in mind that they think they know better than you. They are making those decisions for you by not revealing brand names because you are an uneducated consumer. The MOST they offered me a $14 refund, which I am so offended by. They suggested I could get a full refund by mailing it back across the ocean, which I was appalled by since they claim they are so earth-friendly. This sweater was only fit for the trash, which is where it went. They are purposely not putting brand names on their website because 1., they don't want you to know the true quality of what they are selling, and 2., if they did, you could do proper research on the sweater and see if you are getting a good deal for your hard-earned money. I am not asking for something unusual or unfair. Full disclosure and honesty is ALWAYS the best practice. Shame on you, Nearly New Cashmere Co.

24 febbraio 2026
Non scritta su invito
Logo di Nearly New Cashmere Co.

Risposta di Nearly New Cashmere Co.

Hello,

I am sorry we have not been able to remedy the situation. As mentioned previously, the reason we don't mention brand names (unless they are notable e.g. Scottish brands or designer names), is because most of our cashmere have brand names that are not household names and therefore don't mean much to a buyer. There is also the issue that people have misconceptions about brands, we know of some luxury brand names that don't make the best cashmere and some high street well known brand names (such as Land's End and M&S) that make fantastic quality cashmere for their price. People have different perceptions of brands that don't always match up with the quality of cashmere they produce. We price on quality over brand names, with what we can see in front of us. Uniqlo do a great basic style cashmere sweater. We are always happy to provide the brand labels if asked, before a purchase.

Valutata 1 stelle su 5

Charged £4.85 postage for returning a too small item

Charged £4.85 postage for returning a too small item. But if I keep it for credit get an extra £2.27 wow, don’t over do yourselves. Would not buy again.

Extra - Shows how bad this company is, only taken them 9 months to reply, with a weak response, why can’t the the person returning, sort out their own label and insurance, because you make a profit on it. Still would not recommend,

24 gennaio 2026
Non scritta su invito
Logo di Nearly New Cashmere Co.

Risposta di Nearly New Cashmere Co.

Hello,

I am sorry you have not had a pleasant experience with us. Unfortunately I can't find any order details from your Trustpilot name but I would be happy to look into this. As stated on our website, returns cost £4.85, this purely covers the cost of the return label and a small amount included in that cost covers insurance. If the return is lost we still refund. Of course, if we have incorrectly sized a garment, we would not expect you to pay for the returns label, we would provide one free of charge. If you'd like to get in touch we would love the opportunity to put this right for you.

Valutata 5 stelle su 5

Beautiful garments and faultless customer service

Have now had 7 jumpers from this company plus 2 wraps and a pair of fingerless gloves. They are all absolutely fabulous. Going to Spain and taking jumpers and wraps with me. Perfect for the current weather there. Also taking the gloves, not because it will be cold but just for the look of them. But not only that, the customer service is second to none. A shout out for Angela. Through watching the reels I feel I know the whole team! Can’t wait to buy more.

29 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I love this company

I love this company! Firstly because they recycle not waste. Their customer service is responsive and friendly. I have purchased several different items from them, each one as described, of very good quality and always in great condition. Lots of varied stock comes online. Great business.

23 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fabulous first purchase

I just received my first purchase and it won’t be the last. The black tie front cardigan arrived very quickly after order, is fabulous and really is like new.
I particularly like the reassessment of size with measurements, mine is a Jigsaw size M but recategorised as small which is accurate. Beautiful garment at a great price.

23 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had several moth-eaten cashmere…

I had several moth-eaten cashmere jumpers that needed some care, and Angela Maclean at Nearly New Cashmere Co. did a fantastic job restoring them. The repairs and refresh made them look like new again. The whole service was excellent—fast, reliable, and handled with real attention to detail. I couldn’t be happier!

3 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very Happy

Very, very happy with my slouchy cashmere tank. Gorgeous, rich wine colour. I’m a size 22-24 and the 3XL fits perfectly - loose, slouchy and very flattering. At last a cashmere sweater that looks fabulous on a larger figure. More like this please! Great service and super fast delivery. Thank you so very much

20 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

A guilt free shopping pleasure!

Absolutely gorgeous jumper in super condition. Beautifully packed and quickly shipped. I love how carefully the sizing is noted and the jumpers are photographed so it is easy to get a good sense of how the fit will be. This is my first purchase and I will be coming back for many this winter and beyond! Great value, good for the environment, a guilt-free shopping pleasure. Thank you.

13 settembre 2025
Non scritta su invito

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