Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Leggi di più
L'azienda ha risposto
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Leggi di più
L'azienda ha risposto
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Informazioni di contatto
864 Spring St NW, 30308, Atlanta, Stati Uniti
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Eccellente
740 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service
Great customer service
Very friendly and fixed the issue right away
20 agosto 2024
Risposta di Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers!
Eveerything was good from calling…
Eveerything was good from calling service to technician visit
9 agosto 2024
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Risposta di Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Risposta di Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you need so you could keep your business running.
Everything was corrected in the timely…
Everything was corrected in the timely manner, and I only had to call once.
12 agosto 2024
Risposta di Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Patience is a virtue !
9 agosto 2024
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Excellent tech support and fast…
Excellent tech support and fast resolutions every time. Thanks Aloha Team!
Chad
Mugs Restaurant Group
5 agosto 2024
Risposta di Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
quick and easy
1 agosto 2024
Risposta di Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The representative was very helpful and…
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
29 luglio 2024
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Ignorance of how our system is set up
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both.
Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing?
I dont know, but whats worse is you guys dont know.
1 agosto 2024
Risposta di Aloha by NCR Voyix
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Ease of communication and trouble…
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
31 luglio 2024
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The tech was able to get me the access…
The tech was able to get me the access and support needed for me to be able to do what I need to do.
16 luglio 2024
Risposta di Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Fantastic as always!
22 luglio 2024
Risposta di Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Risposta di Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us.
Risposta di Aloha by NCR Voyix
Thank you for sharing your experience with us.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.