We had a great experience. Tony at the Manchester store was incredibly helpful, friendly, and knowledgeable without being pushy. He made the whole process so easy that we found and purchased our sofa... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We had a great experience. Tony at the Manchester store was incredibly helpful, friendly, and knowledgeable without being pushy. He made the whole process so easy that we found and purchased our sofa... Leggi di più
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We had a fantastic experience buying our two new sofas. Jason was incredibly helpful from start to finish and nothing was too much trouble. We wanted two different sofas but needed to make sure t... Leggi di più
We were left to look ourselves without getting pestered but the minute we needed assistance someone was there. Bradley at the Uddingston branch was great he answered all our questions, he helped to me... Leggi di più
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Phillip @manchester Brilliant service from start to finish. The salesperson was really friendly, welcoming, and helpful, giving us plenty of time to choose without any pressure. He answered all our... Leggi di più
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Scritti dall'azienda
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Scritti dall'azienda

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Regno Unito
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We recently purchased our furniture from NCF Living and had a wonderful experience. A special thank you to Aaron, our sales advisor, who was extremely helpful, patient, and professional throughout the whole process.
Aaron took the time to understand what we were looking for, answered all our questions, and made the experience smooth and enjoyable without any pressure. His knowledge and friendly approach really made a difference.
NCF Living has a great selection of quality furniture, and we are very happy with our purchase. We would definitely recommend NCF Living, and especially Aaron, for his excellent customer service.
Great service from Csilla in Uddingston. Second d visit to the store and we finally got what we really wanted. Thank you
What a great customer experience me and my partner had, Sue in the Swansea store was fantastic, she didn’t pester us at all and was just there to help. It was our first house we’ve recently bought and needed a sofa. The customer service we received from sue was 10/10. We would like to thank her for making things so easy for us and helping find the perfect sofa
Simmy at the Gateshead store was amazing help with our sofa purchase, showed us all the different combinations that could work and we got there in the end! Highly recommend him
Very thankful to Liam at Uddingston assisting my elderly mother. Great service
Dan at Hull provided excellent customer service. Helped us pick our sofa brilliantly. Thanks so much :)
Dan at hull did an amazing job and was very helpful
Andy at NCF Cardiff, was so helpful in helping us, recommending a very nice sofa for us, very helpful and very patient, very good!
Calum was brilliant , would highly recommended him👍
Morna was very helpful and professional and we bought other products because of her help and advice
Shes a credit to ncf
Outstanding service from Csill@Uddingston
Chris@warrington
Fantastic customer service. I didn’t feel pressured as all and was very informative. Went through all my options around fabric, care and sizing. Was extremely happy with my choice and would definitely recommend. 10/10 experience
Brendan was so patient and helpful with my purchase. It was a pleasure dealing with him.
Liam made my grans purchase very easy when she was buying her new 3 piece suite. Very patient and highly recommended
Jess at Derby was amazing great service
Noel was very helpful without being pushy. Good product knowledge. Made the experience enjoyable.
Jess at derbywasvery gelpful great service and knowledge
I ordered furniture a few months ago and am still waiting for it to arrive. Having chased on a couple of occasions, I was assured by Karen that the items were due to be collected by the delivery company and would be with me thereafter. I was then informed by Karen that they had 'lost' part of my order and as it was the end of the line, they didn't have any like for like replacement items. The thing that bugs me the most is that there was no offer of a solution - I had to come up with some ideas as how to remedy the problem. This is a really disappointing outcome as the guys in the showroom were really pleasant to deal with and having witnessed the process, NCF ask for a review shortly after ordering, at which point most people are reasonably happy, however, as per my experience, the lack of customer service that follows doesn't match the initial contact and I would imagine that if a review was asked for after delivery, the outcome might be different.
The after sales customer service is letting NCF down. It won't be a company that I will consider using again and will be quite vocal to anyone I know who is buying furniture to avoid at all costs.
Wonderful experience from start to finish. Helpful and knowledgeable. special thanks to Josh who guided us through the process wonderfully.
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