#Swansea store Brilliant customer service from all but especially our sales woman Susan Allen with her knowledge and brilliant customer service we choose our sofa within 5 minutes of visiting... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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#Swansea store Brilliant customer service from all but especially our sales woman Susan Allen with her knowledge and brilliant customer service we choose our sofa within 5 minutes of visiting... Leggi di più
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We visited the Perry Barr store with my wife to look for a bed. Donald provided excellent service to us, with politeness, details and patience. He tried to understand our needs and respond to our requ... Leggi di più
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Great experience at the stockton store Dan was brill. No hard push to sell gave us plenty of time to look, wonder round and look in other stores before returning to purchase the first bed and mattress... Leggi di più
Great customer service, very informative & allowed you to look at your leisure without stalking you like most other furniture showrooms. Thank you very much, I'm very pleased with my purchase Mark@Ma... Leggi di più
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Scritti dall'azienda
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Scritti dall'azienda

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Regno Unito
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Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Bradley at uddingston.
A very pleasant helpful and patient young man.
From walking through the door, jimbob at the Leeds store, made the whole experience informative and a joy
Saad at the Preston store was extremely helpful and was able to demonstrate how the sofa worked and also spent time answering any questions with excellent knowledge.
khalid is a wonderful human being and has very good dress sense,the couches are comfy and all round is a good welcoming vibe
Helped us find the perfect couch,khalid really good service at the Bradford store really nice staff great experience would recommend
Khalid was very good help at the Bradford store gave us good information very good character and helped us find the perfect clinch and comfort thank you .
Liam was great- friendly, knowledgable and helped us find the right deal for us. Would definately recommend
Naz in Warrington was a great help, amazing customer service. Would recommend to anyone :)
yaz at bradford gave me good service ;)
Yaz at bradford was great bought 4 chairs thank you :)
Azra at Stoke was happy very charming & helpfully & proffessionai
This company is a shame, a regret and not worthy. I made purchase since 02/06/2026, today being 27/07/2026, no date of delivery. None of their team has an idea about when my order will be delivered. My order was a sofa and a bed set and, that is my biggest mistake. This is not an organization because nothing is organized about them. Rude and disrespectful staff.
Simmy at the Gateshead store really helpful and polite
Dean at the Stoke store was helpful and amazing
Very friendly environment , staff are welcoming and helpful. Special thanks to Saad for helping us all along.
Jason the senior manager was super and the Chester was amazing , the coffe was great too , and we bought a lovely sofa from him . Thank you
Had excellent service from Jason the senior manager at Chester and we bought a lovely corner sofa from him
We visited the Bristol store in March and ordered a chair. Service was very good and we were strongly encouraged to write a review, which appears to be company policy because most of the 5 star reviews on Trustpilot appear to be written at the time of ordering. HOWEVER, we have now been waiting over 4 months for delivery and have already hade two changes of delivery date. The tracking website has said ‘on delivery’ for a week, but no sign of a date yet, despite email enquiries directly to NCF. Considering that we paid £99 for delivery (which was not included in the showroom price but was mandatory) we expected better service from this company. I’ve given 2 stars to reflect the good in-store service, but really we have had a 1 star experience since the company took our money. I will update on any further progress.
Dean at Stoke was fantastic. Most helpful and a credit to the company. Thank you
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