NCF LIVING Recensioni 

We bought a King Size Ottoman bed with mattress and head stand from the most wonderful sales guy ever on Sat afternoon of the 27th June 2026…. Mark from Cribbs Causeway store in Bristol was not only a gentleman and gave us the his best knowledge, advice and opinions, I honestly felt it was like talking to a friend we’d known for a long long time. He made our experience such an enjoyable occasion and we got to talking about anything and everything. Wonderful people person Mark is and we can’t thank him enough. There should be more “Mark’s” from WsM about in this world. Thank you for not just a great service but just for being you Mark. Best wishes, Clare & Lee x

Tony at Manchester was amazing! Very patient with me picking a colour and material. We also liked the fact we didn’t feel bothered, he let us know he was there if we had any questions but also gave us breathing space to shop around ourselves!

I was served by Marina today and she was brilliant! Told me everything I needed to know and was genuinely nice! Amazing service!!

Leanne was brilliant a fantastic help
Thank you

Shaun @ Stoke was great, found us a cracking deal

Awesome customer care rep
Ashraf was very receptive and could give details of all furnitures we asked about.

Nesrin - amazing customer service 10/10

The showroom has a wide selection of furniture, staff friendly and helpful. Mark (salesman at Manchester) assisted us with our purchase and was very helpful.

Very nice, knowledgeable thank you

Jackie was very helpful in sorting our sofas. Thank you Jackie :)

Excellent by liam at leeds, great coffee and friendly banter

Great service from Liam at Leeds, excellent coffee

Very disappointing service and poor communication

I purchased a sofa bed over the April Bank Holiday weekend after being assured by a customer service representative that delivery would be no more than 14 weeks. I relied on that information when deciding to place my order.

Since then, I’ve had to repeatedly chase NCF Living for updates because communication has been poor throughout. Rather than keeping me informed, I’ve been left to do the chasing myself.

I have now been told that my sofa bed won’t be available until August, meaning the delivery time has stretched to around 16 weeks or more. This is especially disappointing considering it’s one of their most basic sofa beds.

What has frustrated me most is that I was given inaccurate information when I made the purchase. Had I been told the true delivery timescale, I would have looked elsewhere. To make matters worse, despite the delay and inconvenience, I’ve received no apology, no explanation that justifies the inaccurate information, and no offer of compensation or goodwill gesture.

Delays can happen, but honesty, communication and customer service are what make the difference. Unfortunately, my experience with NCF Living has been extremely disappointing from start to finish, and I would think carefully before ordering from them.

Dave at Milton Keynes Store made the whole process easy from start to finish. Excellent customer service.

Great experience and help from Leane, would highly recommend.

Leanne was amazing, thank you for your help :)

Samir is very helpful and he explains every thing for us

Great experience today at NCF was not pressured into purchasing at all. Was only browsing today and I have come away with a new sofa, so did a family member as well Reza helped us both great service, highly recommend

Raj from NCF living lakeside was a brilliant salesman and helped us choose our dream sofa within minutes!