Segway Navimow Recensioni 104

TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Delivered as expected. Easy setup. Quality app with clear directions. Amazing mower: NaviMow H220. Lawn already looking manicured after just one week. Only issue: There is no video tutorial for ma... Leggi di più

Valutata 2 stelle su 5

Auto mapping hasn’t worked Couldn’t stop it from going to my neighbors several times and then ran out of time Will attempt manual mode and forget about the advertised auto mapping Also advertisin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Segway a stellar company. They've been in business for quite a long time and this piece of equipment shows it very well thought out works like a charm I can honestly say I've been wowed. The purchase... Leggi di più

Valutata 5 stelle su 5

Delivery time and packaging was great. My product arrived in perfect condition and performed exactly as specified. I can’t believe I waited so long to buy my i206. I have an uneven lawn and areas of w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Giardino
  2. Negozio di tosaerba

Scritti dall'azienda

Welcome to the official Trustpilot page for Segway Navimow. The lawn and garden are a very important part of the home. This is where life happens. Morning coffee. Kids playing. Quiet evenings. At Navimow, we have one clear goal: to give time back to people. As the World's No.1 Brand in Wire Free Robotic Lawn Mower Volume Sales*, Segway Navimow combines cutting-edge robotics with everyday practicality to help you enjoy a life without boundaries. Powered by Segway's spirit of innovation and over 20 years of experience in the robotic sector, Navimow developed the Exact Fusion Locating System (EFLS) capable of centimeter-level precise positioning and continues to enhance its offerings with groundbreaking features. Today, Navimow serves households in more than 40 countries with 400,000 user bases, including Germany, France, Denmark, the US, the UK, Australia, and more. We believe that great technology should be matched by great support. We are here on Trustpilot to listen to your feedback, learn from your experiences, and ensure that your journey with Navimow is as smooth as your lawn. Thank you for choosing Segway Navimow. We look forward to hearing your story.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Navimow i206 is great!

The Navimow i206 was very easy to set up. I’ve been using it for about a week now and the lawn looks great. It has navigated obstacles with ease and has given me back my time so that I can focus on other outdoor chores.

16 aprile 2026
Valutata 1 stelle su 5

Showing offline

I am still working with the device, but I continue to experience issues. The machine frequently detects a slope in areas where the ground is barely sloped. When this happens, it requires me to go directly to the device and press “OK,” which defeats the purpose of having a self-mowing system.

Another ongoing issue is that the device keeps disconnecting. I previously owned an earlier version and never experienced any of these problems.

At this point,I feel like I can only use this product when I’m home to monitor it, which is difficult since I work long hours. It’s also not recommended to use it at night, which limits my options even more. I would not recommend this device based on my experience.

16 aprile 2026
Valutata 1 stelle su 5

Your mower keeps ramming into walls

Your mower keeps ramming into walls, sitting stationary for extended periods of time as if it is lost or can't make up its mind

14 aprile 2026
Logo di Segway Navimow

Risposta di Segway Navimow

Dear customer,

We are very sorry to hear about the experience you’ve had with your mower, and we sincerely apologize for the inconvenience caused.

Thank you for reporting this issue. We take it seriously, and we have already assigned our team to look into the situation for you. They will carefully review the behavior you described and work on identifying the cause.

We truly appreciate your patience while we investigate this matter, and we will follow up with you as soon as we have an update or next steps.

Sorry again for this.

Valutata 5 stelle su 5

The mower is outstanding

The mower is outstanding. The app is very user friendly. Only suggested improvement might be a better user manual that gives more instructions on how to operate the mower such as mapping.

16 aprile 2026
Valutata 1 stelle su 5

Never recv'd any followup on shipment

Never recv'd any followup on shipment
Company sent a tracking #, but wanted to load an app to locate the shipment.

16 aprile 2026
Logo di Segway Navimow

Risposta di Segway Navimow

Dear customer,

We’re very sorry for the inconvenience and for the lack of follow-up regarding your shipment.

We have already arranged for our team to check and update your tracking and shipping status. You should receive the latest logistics information shortly.

We truly appreciate your patience, and we apologize again for the frustration caused. If you need any further assistance, please feel free to let us know.

Valutata 5 stelle su 5

I206 Great product & Performance

Delivery time and packaging was great. My product arrived in perfect condition and performed exactly as specified. I can’t believe I waited so long to buy my i206. I have an uneven lawn and areas of water and mud. This guy “ROBIE” had no issues whatsoever.

9 aprile 2026
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Risposta di Segway Navimow

Thank you for choosing Navicow and sharing your purchase experience; wishing you always have a beautiful lawn!

Valutata 2 stelle su 5

Out of the box

Out of the box, auto mapping feature did not work. It was a very hard set up and understand how the mapping works. For some reason it did not recognize my Lawn so I had to snap it manually.
I’m not sure what the camera does or if it’s any functionality because it is no tackling on the corners that wasn’t tackled during the set up which causes scratches on the body also, it’s really hard to get into the corners so there’s more areas that I need to trim that I would like to I think for the money that I spent I expected a little bit more functionality as on my previous robots, some of them was functioning a lot better

3 aprile 2026
Logo di Segway Navimow

Risposta di Segway Navimow

Dear customer,

We’re very sorry to hear about your experience with the mapping issue, and we sincerely apologize for the frustration this has caused.

Your feedback is very important to us, and we take concerns like this seriously. We would like to better understand the situation and work with you to find a proper solution.

Our team will reach out to you shortly to follow up and assist you directly. In the meantime, if there is any additional information you’d like to share, please feel free to let us know.

Thank you for bringing this to our attention — we truly appreciate the opportunity to make things right.

Valutata 5 stelle su 5

I shopped around and settled on the I206 AWD

I shopped around and settled on the I206 AWD model. Made a few phone calls to Navimow with questions, I got great responses and directed to their website for a great discount. Set up was easy although I struggled some with the mapping, I'm no gamer. The app is good and the online chat is very helpful. Lots of versatility and options. With some practice I'm very satisfied and my yard looks great. Biggest plus is I don't have to sweat with a push mower now.

21 marzo 2026
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Risposta di Segway Navimow

Thank you for choosing Navicow and sharing your purchase experience; Navicow customer service will always be patient in resolving your issues.

Valutata 4 stelle su 5

The only reason I didn’t give it 5 was it’s just too new

The only reason I didn’t give it 5 stars is because it’s so new. I think setting up the mower was easy enough and the operations of the mower were fine. The App is ok bit as easy to use off the bat that could also be me.

14 aprile 2026
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Risposta di Segway Navimow

The new product will surely bring you a new lifestyle:) if you encounter any problems using it, our customer service will patiently answer your questions.

Valutata 5 stelle su 5

I had a accident last year

I had a accident last year. Which left me with both legs broken . So I can’t mow any more . I brought the Segway’s mower. It has taken the worries out of taken care of my lawn. I am elated to how easy it is to operate . Thank you.

3 aprile 2026
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Risposta di Segway Navimow

We are deeply saddened to hear of your accident and hope our products can bring you convenience. Thank you for choosing us.

Valutata 5 stelle su 5

H220: Amazing Mower!

Delivered as expected. Easy setup. Quality app with clear directions. Amazing mower: NaviMow H220. Lawn already looking manicured after just one week.

Only issue: There is no video tutorial for mapping nor any clear guidance on auto vs. manual mapping. Also, when manual mapping how accurate and how close to the edge must you be? A simple video tutorial would have clarified. However, the app was reasonably self-explanatory.

13 aprile 2026

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