WESTON branch-really good affordable products. Excellent communication and delivery time, including a pre call when 1 hour away. Nice and friendly drivers. Very happy with this service, thank you.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Firstly the company is real and based in UK Secondly they have got customer service and landline number with human on the other side, not a chatbot. Since order in the basket until delivery every st... Leggi di più
L'azienda ha risposto
No email sent to me confirming delivery,so not correct when I was told i will receive an email about date for delivery. Luckily I was at home when the materials arrived. The driver said i was... Leggi di più
L'azienda ha risposto
The delivery took a bit longer than expected, but that was fine by me, my plastic products were delivered in good order, as per my purchase, no shortages or damages. All good.
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali edili
- Negozio di forniture per il bagno
- Negozio di porte
- Negozio di articoli per il rinnovamento della casa
- Fornitore di finestre in PVC
- Negozio di forniture per tetti e coperture
Informazioni su National Plastics
Scritti dall'azienda
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Informazioni di contatto
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Regno Unito
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,5
Eccellente
2K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
Great service, quick delivery and absolutely brilliant customer services. Really pleased with this experience. Product came quickly with no complaints.Thank you Jill for your kind help.
23 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Missing print and damaged edges during the cutting process - not delivery,
Unfortunately all panels arrived with damaged edges during the cutting process - not delivery, as well with missing print/pattern.
29 aprile 2026
Risposta di National Plastics
Good afternoon,
I am really sorry you have received these damaged. I have emailed you today to ask if you would like us to send out new panels. I am happy to work with you to solve your issue as quickly as possible.
I look forward to hearing from you
Regards
Customer Services
Beyond poor experience
Beyond poor experience. Had no updates from this company that my order had been dispatched or that it was out for delivery. Subsequently the panels arrived at my house when no one was home, so were just left outside. Upon inspection 3 out of 5 of the Zest Panels I had ordered were damaged. They had completely busted corners, with the damage running atleast 6 inches up each corner. But that’s not surprising giving the lack of packaging on each one. I got straight on to National Plastics to complain about the faulty panels, and sent them relevant pictures. They asked if I wanted a 10% refund or the faulty panels replaced. I felt the amount of damage warranted more than a 10% discount so I asked for my panels to be replaced. It’s been nearly two weeks since I logged my complaint and I haven’t heard a thing from the company. I’ve emailed multiple times, trying to chase them and I’ve just been ignored. I’m beginning to get very frustrated as I have tradesmen coming next week to fit my ensuite, and the panels haven’t been replaced.
Personally I would avoid this company, unless you can pick up your order from their store. The delivery updates were non existent, the packaging was not sufficient in protecting my order and the customer service is a joke.
21 aprile 2026
Risposta di National Plastics
Good afternoon,
I am sorry you are unhappy.
We did send you the email a second time as you said you had heard nothing and you needed a particular batch number. I have left a message on your answerphone today as we have found the correct batch and the items have been reordered. I know you left a message on Saturday asking for someone to call you back or you would go to social media but the offices are closed over the weekend so this was only picked up today. The order will be with you in a day or two. If you have any problems please call me on 01827 227777.
Best regards
Customer Services
Got what I ordered on time at good price
29 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Urgent requirement
I needed the goods ASAP as we had been badly let down by our builders so after ringing the helpline I did as they suggested and emailed my request for fast delivery and the goods were with us in record time. I found the helpdesk very polite and able to help me in my rather unreasonable request!!
27 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good service
15 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good prices and efficient delivery
9 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I've been using National Plastics (…
I've been using National Plastics ( Ilkeston ) for a few Weeks. They always have the Materials and supplies needed and the staff are always friendly and waiting to Help
14 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Quick to sort issue out
Although we had an issue with one item, they were so helpful and rectified it immediately and the replacement item was delivered the next working day.
23 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
We had Martin deliver our shower panels…
We had Martin deliver our shower panels today. Absolutely superb service. Really friendly nice guy!
👌🏻👌🏻👌🏻
27 aprile 2026
Non scritta su invito
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Promed delivery which was good,but never received a delivery date just it had been dispatched and turned up unexpectedly
Very good quality and disciption was good
22 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service, fast delivery of samples and then panels once we'd chosen the style.
17 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great website
Great website, easy to navigate and delivery was less than 48 hours. Will definitely use you again.
20 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Super customer support
I contacted the customer support desk and she was brilliant. Helped me with my question and gave some really relevant information. Very happy 👍⭐️
20 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Efficient ordering and delivery process.
15 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service start to finish.
Clear website to negotiate. Product delivered in good time and nice quality exactly as described. Delivery driver was really good too.
13 aprile 2026
Risposta di National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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