National Heater Shops Recensioni 280

The website says they have products "in stock", but dig a little deeper, ask some questions, and it turns out they don't stock anything and this is a dropship business, pretending to be a retailer and stockist.

If they can't be honest at the point of sale then it's anyone's guess how honest they would be if you had a product issue.

I feel like a dodged a bullet and got lucky, by asking a few questions about stock levels.

Very dishonest way to do business in my book.

Quick delivery and prompt response from Chris for queries

Needed a heater and ended up speaking with Steven who was absolutely amazing! Really helpful, honest and an absolute lifesaver! Great customer experience and service.

Great service, I realized we needed the delivery quickly as we were going on holiday at the delivery time. After speaking with them over over the phone after making the order they prioritized our delivery for next day for no extra cost, it was a large delivery too.

Very happy.

Chris was so helpful and answered my quires very quickly so I was able to make a decision straight away and place an order.

Spoke with live agent on chat via website. While we couldn't find exactly what I was after, the support was fantastic and the agent provided links for me to contact and help. Will bear National heater shops in mind for future without a doubt. Thanks

I was looking for an air conditioning unit for my room and had been contacting and browsing several suppliers. One company even refused to answer my questions over the phone and simply asked me to email them instead.

It wasn’t until I visited the National Heater Shops website that I received proper customer support through their LiveChat service. Steven was exceptionally helpful and answered all of my questions promptly and clearly. His advice helped me decide on the most suitable unit for my room.

Excellent customer service and a very positive experience overall. Highly recommended!

Adam Jones from Climate Dry was exceptionally helpful in executing a very time sensitive urgent order and was in constant communication with logistics, purchasing and project team.

Great company, dealing with Adam Jones in sales has been amazing, very fast to reply to questions and very knowledgeable on products and support. Highly recommend

I had a chat with Steven via the Chat window on National Heater Shops' website. He was really helpful, and gave great advice.

Great product.
Great customer service.
Great delivery time.
Thank you.

A fantastic company to deal with, an excellent website with all the information required. Telephone answered promptly and with the minimum of fuss. Adam in sales was exceptionally helpful in dealing with my order and ensured I had all the information I required and completed the order with the minimum of fuss.

Had an issue with a faulty part. I dealt with both Adam and Chris with regards to our warranty and a replacement part. Both were very helpful and the issue was resolved much faster and efficiently than i am used to. Wouldn't hesitate to contact them again next time we have some heating requirements.

Great customer service from Chris in sales.

Have used this great company for years. They supply us with all of our heaters and service kits and any spare parts we require Chris is able to sort out and get to us asap. Would thoroughly recommend this company.

The Sales Team at Trade Gear were fantastic in advising me on the best heating application to fit my requirements. They provided a speedy service and went above and beyond to assist me. I would highly recommend them. An extra thank you to Chris, who was super friendly and helpful. Thank you!

Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!

Fast and speedy response to my enquiry. Very helpful and will be returning - Chris Dursley handled my enquiries
Sue - PCE Ltd

I dealt with a very attentive contact called Chris Dearsley who translated my complicated dehumidifier domestic issue into a simple to understand new purchase. These are the best I have contacted & deserved 5 stars

We always order our Reznor Surface Mounted Ceiling Heaters from National Heater Shops and find them to be reliable with fast delivery. On our last order, they didnt arrive on the day we requested, we spoke to Chris Dursley who was very helpful in resolving the matter for us, they arrived the next day. Thank you Chris for your help.