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Valutata 1 stelle su 5

We were told we would win more prizes for fewer numbers ( £1 for 2 numbers ) they didnt tell us we would loose £20 for 3 numbers They used to pay out £30 for 3 numbers today i was paid £10 Im canc... Leggi di più

Valutata 1 stelle su 5

Since the Czech-owned company Allwyn took over, the National Lottery has been systematically gutted. They recently launched a cynical "two-round draw" marketing spin, claiming to double yo... Leggi di più

Valutata 1 stelle su 5

I am sad to say that I think the new lottery format is very dishonest. After playing from day one I’ll be leaving to do my lottery elsewhere. The joke that is the email informing you’ve won a £1 is a... Leggi di più

Valutata 1 stelle su 5

Firstly lose the winning £1. It's ridiculous and depressing, you get an email saying you've won a prize and it's just £1. Utterly pointless. The old site format at least was straightforward to use. I... Leggi di più

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Valutata 1 stelle su 5

Prize money rip off.

The prize money payouts being substantially reduced means I will be reducing my stakes substantially, winning a pound for 2 numbers and a tenner for 3 is nothing short of insulting, don't think this mob will last long.

17 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Sadly i only noticed when seeing the…

Sadly i only noticed when seeing the results
tonight , when the lottery upped the price to 2 pounds
i reduced the amount of tickets i purchased
ive decided i aint buying another ticket
with collect my pound and say good by.
two draws and reduced mini payouts as made it
a waste of time playing good bye to the lottery.
oh would of given no stars if i could.

17 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

New App and site is a disaster

Awful. Been on holiday abroad and came home and paid for two tickets on the Saturday night draw. Email says I’ve won a prize, great. Claim Prize hit the button. The message now says I’m not in the UK, yet I bought the ticket 24 hrs previously with no issue in the UK where I still am. Advice contact ISP and it may take several weeks to resolve, come on that’s just a scam to keep my cash. Dreadful, this is the last draw I will participate in. You’ve had my cash and don’t want to sort the prize. For goodness sake what a disaster.

16 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Lottery scam.

I like many others have played the lottery since the start, this new format is a total joke and an insult to peoples intelligence, to say they are doing it to give people more chances of winning is a total insult, all they are doing is trying to make more money for themselves, I would rather keep the old format and can honestly say I will not be playing the lottery in this format again.

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

National Lottery has changed for the worse.

I woke up this morning to find an email telling me I had won a small prize. I assumed it was a free lucky dip but nope, it was £1 for 2 numbers. After playing the lottery ever since it started, I will not be playing it again, it's now a total RIPOFF. As others have pointed out, the smaller prizes have been substantially reduced and given the huge odds against winning anything it really isn't worth bothering any more. Corporate greed will lead to huge losses and it will serve them right.

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible changes

Horrible changes. As someone who buys lottery tickets religiously I was so disappointed. Two numbers wins a pound! Three numbers £10 from £30. Disgraceful.
Totally put me off and I won't be buying from now on.
It's ruined.

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Lotto rip off

If we hadn’t done the same numbers from the start we would stop playing we always brought extra tickets on a rollover had to be won not any more

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

New lottery scandal

The prize money has been reduced by up to 2/3 two numbers now is £10 down from £30 yes there are now two chances of winning, but I would have to win 3 times to get the old prize money, what are the chances of that, 4 numbers now is £50 before it was £140, hotpicks 3 numbers now £400 before it was £800, it's hard enough to win never mind winning twice to get the same prize money, this is an absolute shambles and I imagine that a great deal of people will stop doing the lottery as I will, anyone doing the lottery check out how much the prize money has been reduced

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrendous

In all honesty I have always struggled with the National Lottery app as it was never perfect.

Small niggles such as the purchase date being identified rather than the draw date can cause confusion but since Camelot were replaced, it’s gotten steadily worse.

And today, I found out that to claim a cash prize of £2, you can’t claim it on the app, no that would be too simple, you have to come out of the app and login to the National Lottery website!

Why? Why can’t you claim any prize on your app?

For the sake of £2, just you keep it, I’ll definitely never give this horrendous company anymore money.

What a shambles this has turned into. Maybe heed the saying “if ain’t broken, don’t fix it “

14 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely rubbish now

Absolutely rubbish now.
They may as well say play so we can win.
The only winner is them.
They must think people are dumb.
There’s really no point in playing anymore.
I’m out of it now. I’d have to live till I’m 300 years old to win 10 quid. What a joke.

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Who designed this

Who designed this new website? Was it AI? Who tested the design? Awful interface and customer experience. Takes me 10 minutes to find my tickets and see what I’ve won after I get a win alert email.

14 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

New Lotto

The new lotto lower tier prize amounts are now disgusting. £1.00 for 2 numbers, £10.00 for 3 numbers, £50 for 4 numbers plus hotpick prizes half of what they were before. After 32 years of playing this could be it for me.

13 giugno 2026
Non scritta su invito

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