Very friendly and helpful whilst remaining professional. Wasn't sure how the system worked but that was ok ,everything was explained with patience. My claim has been accepted and is moving forwar... Leggi di più
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Scopri cosa dicono le persone
It was such a relief to speak to someone so helpful with going through the process of making a claim for injury. Nicola explained everything to me in detail & understood any concerns I expressed. I... Leggi di più
L'azienda ha risposto
The response from the staff at National Accident Helpline was quick, courteous ,and very patient. Josh gave me plenty of time to explain the accident, then gave me instruction to download the d... Leggi di più
I filled in a basic form on line and got a call back. I went through the details of my accident with Nicola, who assessed the severity of my accident and took me through the claims process. It was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su National Accident Law
Scritti dall'azienda
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Scritti dall'azienda
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Informazioni di contatto
Regno Unito
- national-accident-law.co.uk
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Superb experience from start to finish
Superb experience from start to finish. Every detail discussed and sorted.
6 agosto 2026
Risposta di National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
So helpful and friendly
So helpful and friendly. No time wasted in getting to business. Am really pleased I contacted NAL.
6 agosto 2026
Risposta di National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
First time
The staff were so friendly, helpful and understanding as I explained my situation.
The service offered made the claims process super simple.
I'd highly recommend National Accident Law
5 agosto 2026
Risposta di National Accident Law
Good morning,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again.
Kind regards,
The Client Experience Team at National Accident Law
Amelia was unbelievable helpfully and…
Amelia was unbelievable helpfully and very good at her job 10/10 no complaints whatsoever
5 agosto 2026
Risposta di National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
Emilija, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Helen was very helpful and couldn't…
Helen was very helpful and couldn't have done more to assist me
4 agosto 2026
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Nicola was very good talked me through…
Nicola was very good talked me through every step by step.
3 agosto 2026
Risposta di National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Nicola.
Kind regards,
The Client Experience Team at National Accident Law
Very good people who I spoke to today
3 agosto 2026
Risposta di National Accident Law
Hi,
We really appreciate the time you have taken to write us a review.
Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Useless
Useless, 2 years and they have been unable to provide me a doctors report that can be valued for my daughter who was injured in a car crash. You can never contact your solicitor….only emails which they ignore for weeks on end sometimes….I’m switching to another law firm, total waste of time !
3 agosto 2026
Non scritta su invito
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your review.
I'm sorry to hear your thoughts on your recent experience. Whilst we strive to provide excellent service to all our customers, I appreciate you feel you've encountered some difficulties.
Regrettably, with the information given, I haven't been able to identify you on our system.
So we can work to resolve this, please email us at resolutionteam@national-accident-law.co.uk and we'll be happy to discuss this further.
We hope to hear from you soon.
Kind regards,
The Client Experience Team at National Accident Law
Contacted them due to an injury at work…
Contacted them due to an injury at work supported from the off obviously its early days but entitle contact has been fantastic
3 agosto 2026
Risposta di National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Ellen.
Kind regards,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Nicolas did a great job at helping me…
Nicolas did a great job at helping me with my enquiry and clearly explained all I needed to know.
31 luglio 2026
Risposta di National Accident Law
Hi Amy,
We really appreciate the time you have taken to write us a review.
Nicola will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Personal and professional
31 luglio 2026
Risposta di National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Hi Carol,
We really appreciate you taking the time to leave us four stars.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Karen made me feel listened to all the…
Karen made me feel listened to all the way through. I could not have asked for more. She is an asset to your business.
31 luglio 2026
Risposta di National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Very nice and comforting very helpful…
Very nice and comforting very helpful and supportive especially the ones I spoke to (Nicole and Jordan )
31 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
Excellent experience I dealt with Ruby…
Excellent experience I dealt with Ruby who I would recommend 100% to anyone who is contacting this company. She is reliable professional yet friendly. My only complaint is that it’s really hard to get through to somebody at this company unless you email , phoning is a waste of time. lastly,, my claim took no more than six months from starts to finish it was seamless. Highly recommended…
31 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Hello Debbie,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Ruby will be so happy to see your comments and we've passed them onto her and the manager of the team
Thank you again and we wish you the best of luck moving forward.
Kind regards,
The Client Experience Team at National Accident Law
Aalliyah was very nice and explained…
Aalliyah was very nice and explained everything to me
30 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Thanks again, wishing you a lovely weekend.
Best wishes,
The Client Experience Team at National Accident Law
Working alongside Kathryn on my claim…
Working alongside Kathryn on my claim this past 5 years has been wonderful, she is an incredible attentive and intuitive individual who always made sure to do her best to solve any problems or assist me with any queries I had. She works very professionally efficiently, and responsively, I never had to worry about her not getting back to my emails or returning my calls. I would definitely recommend NAL as a company and even more so if Kathryn is part of the business.
22 giugno 2026
Non scritta su invito
Risposta di National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Kathryn here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Experience Team at National Accident Law
I cannot recommend National Accident…
I cannot recommend National Accident Law based on my experience. My mother's claim did not progress beyond disputes about instructions and a registered LPA. After weeks of correspondence, the firm ultimately confirmed that no substantive work had been carried out. I terminated the retainer due to a loss of confidence in the firm's handling of the matter. While the firm eventually agreed to close the file and seek no costs, I was left with the impression that significant time had been wasted and that the claim had not moved forward.
30 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Good morning,
Feedback is really important to us so thank you for taking the time to share this with us.
Regrettably, with the information given, I haven't been able to identify this case on our system. So we can work to resolve this, please email us at resolutionteam@national-accident-law.co.uk and we'll be happy to discuss this further with our Client.
Thank you again, we look forward to helping you further on this matter directly.
Kind regards,
Client Resolution Team National Accident Law
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