Very friendly and helpful whilst remaining professional. Wasn't sure how the system worked but that was ok ,everything was explained with patience. My claim has been accepted and is moving forwar... Leggi di più
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Scopri cosa dicono le persone
It was such a relief to speak to someone so helpful with going through the process of making a claim for injury. Nicola explained everything to me in detail & understood any concerns I expressed. I... Leggi di più
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The response from the staff at National Accident Helpline was quick, courteous ,and very patient. Josh gave me plenty of time to explain the accident, then gave me instruction to download the d... Leggi di più
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Excellent service and a successful win!I Thanks to Mujahid who handled my case, he is excellent highly recommend National Accident Law. They helped me win my accident insurance claim and made the enti... Leggi di più
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Dettagli dell'azienda
Informazioni su National Accident Law
Scritti dall'azienda
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Scritti dall'azienda
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Informazioni di contatto
Regno Unito
- national-accident-law.co.uk
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great initial experience
Great initial experience. Nicola was patient and understanding of our situation. Nothing was rushed, and we felt fully supported.
8 luglio 2026
Risposta di National Accident Law
Hi there - it's great to hear from you!
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Very good experience and great…
Very good experience and great communication and very helpful and no hassle or stress. Would recommend using and I would use them again if I needed to
14 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Hello there,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Unfortunately we have been unable to identify you on our system, in order for us to pass on your kind words to the relevant person please can you email us at resolutionteam@national-accident-law.co.uk.
Thank you again and we hope to hear from you soon.
Kind regards,
The Client Resolution Team at National Accident Law
Amelia was amazing
14 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Experience Team at National Accident Law
The caller David was very nice and…
The caller David was very nice and helpful,he also was able to explain everything perfectly
13 luglio 2026
Risposta di National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
David will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Emilia was very helpful and made the…
Emilia was very helpful and made the first steps easier by answering my questions and clarification of legal jargon
13 luglio 2026
Risposta di National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you've received from us, so far and will be sure to share your kind comments with Emilija .
Kind regards,
The Client Experience Team at National Accident Law
was told exactly what the process was…
was told exactly what the process was by very friendly staff who explained everything very clearly and answered any questions I had
13 luglio 2026
Risposta di National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Experience Team at National Accident Law
I had a really positive experience…
I had a really positive experience today. She was kind, professional, and explained everything clearly, making what felt like a stressful situation much easier to understand. She was patient, helpful, and made me feel supported throughout. Thank you for your excellent service.
13 luglio 2026
Risposta di National Accident Law
Good morning
We really appreciate the time you have taken to write us a review.
Aaliyah, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Resolution Team at National Accident Law
The explanation was thorough and easily…
The explanation was thorough and easily understood, the case handlers were very helpful
9 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Resolution Team at National Accident Law
I’m Delighted to share the fact of a…
I’m Delighted to share the fact of a great experience and support I have received from National accident , from the very beginning to the end of my process, with a very positive outcome.
I highly recommend
9 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Hi there,
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.
Kind regards,
The Client Resolution Team at National Accident Law
Initially responsive, then ghosted!
They were incredibly responsive and helpful while trying to get me as a customer.
Since the claims process has started, I have sent multiple messages on their online hub asking for an update, to receive no answer. The medical claim remains open/unresolved as far as I'm aware, but there's not timeline or expectations of how this goes.
I would recommend going elsewhere due to customer service. Even if their back end legal team is good, what use is that if you don't know?
9 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Good morning,
Thank you for taking the time to leave your review.
I'm sorry to hear your thoughts on your recent experience.
Regrettably, with the information given, I haven't been able to identify you on our system.
So we can work to resolve this, please email us at resolutionteam@national-accident-law.co.uk and we'll be happy to discuss this further.
We hope to hear from you soon.
Kind regards,
Client Resolution Team National Accident Law
Dealt with my claim very very…well
Dealt with my claim very very understood what i was saying, understanding and took her time and explained everything in detail to me from the beginning to the end .
9 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely weekend.
Kind regards,
The Client Resolution Team at National Accident Law
Olly was very informative and helpful
Olly was very informative and helpful, and helped me amazingly through it all.
9 luglio 2026
Risposta di National Accident Law
Hi Jason - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Ollie.
Kind regards,
The Client Resolution Team at National Accident Law
DAYNA - KUM000024-01
I’m honestly delighted with the outcome. The case dragged on for three years due to the opposition’s slow pace but Dayna relentlessly pursued it without my prompting. Throughout the entire process, I never asked for updates as she would always provide them. Initially, they offered a low sum and Dayna insisted on sticking to her valuation. After three offers, we finally secured the amount we originally requested. Her customer service is impeccable and I hope anyone fortunate enough to have her will experience the same success I did.
Thank you Dayna for your hard work.
9 luglio 2026
Non scritta su invito
Risposta di National Accident Law
Hi there,
This positive review means a lot to us, thank you so much for sharing your feedback.
We're thrilled to hear that you had a positive experience with Dayna here at National Accident Law.
We put our customers at the heart of everything we do and it's great to hear that your experience reflects that. Please rest assured that we will pass your kind words onto Dayna.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Resolution Team at National Accident Law
Emilija from Claims Submission Team
Emilija from Claims Submission Team
Was very helpful and kind 😇 😊
9 luglio 2026
Risposta di National Accident Law
Hi Latisha,
We really appreciate the time you have taken to write us a review.
Emilija will be so happy to see your comments. We've passed them onto her and the manager of the team.
Thanks again
Kind Regards,
The Client Resolution Team at National Accident Law
I was very happy for the company…
I was very happy for the company picking up my call and the readiness they had by contacting me back fir my details to help me with their time spent with me on phone and they are also patience and tolerance.
8 luglio 2026
Risposta di National Accident Law
Hi Akousa,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Resolution Team at National Accident Law
The representatives were both very…
The representatives were both very thorough only point is that I’m unsure that my email with all the evidence was sent to the correct department (customer enquiries.co.uk)
8 luglio 2026
Risposta di National Accident Law
Good morning Lance,
Thank you so much for taking the time to leave your review and share your positive comments with us.
In terms of the email you sent, if you resend this to resolutionteam@national-accident-law.co.uk we can check that it has been received.
Thanks again, wishing you a lovely weekend.
Kind regards,
The Client Resolution Team at National Accident Law
Excellent service explained everything…
Excellent service explained everything everything very well and talked me through things I didn’t understand would definitely recommend
8 luglio 2026
Risposta di National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us.
We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely weekend.
Kind regards,
The Client Resolution Team at National Accident Law
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