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Valutata 5 stelle su 5

Ordered 71’ of 4-4-4-6 aluminum ser wire for my home, building inside portions of my garage subpanel to existing overhead aluminum wiring between house and garage. They treated me like a business even... Leggi di più

Valutata 5 stelle su 5

The product came very quickly and we found no damage to the item received. The company seemed very interested their customers and making sure we received the product in good condition. I'd recommend... Leggi di più

Valutata 5 stelle su 5

I experienced real great people answering the phone listening to my story and responding and reacting to my problem. I would deal with then again and again. Ideal for small and midsize contracting com... Leggi di più

Valutata 5 stelle su 5

This was my third purchase from this company. I appreciate the live chat feature to get technical advice when needed. Overall cost was the lowest. Even with shipping costs, the price was significan... Leggi di più

Dettagli dell'azienda

  1. Società di distribuzione via cavo

Informazioni fornite da varie fonti esterne

Nassau Cable is a trusted distributor of industrial, commercial wire and cable offering safety and best price. We ship the products worldwide.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

good experience overall

I had trouble passing my order, something was not working on the website for international shipping.
The team was very responsive and the next day everything was fixed, i ordered my product and received it without any issue. Good experience overall.

10 dicembre 2022
Non scritta su invito
Valutata 3 stelle su 5

Ordered color coded cable - received all black.

I have ordered a 4/0 feeder cable. The picture showed color coded cable as well mentioned in the description:
"The PVC is color-coded to enable easy identification of the cable."

I have received a cable that was not color coded and the customer service refused to provide a refund or replacement even after multiple email attempts.

After that, I have submitted a charge-back with the credit company and posted this review.

The company representative called me and apologized for what happened. The issue was subsequently fixed and the charge-back is accepted successfully.

17 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Give yourself a break folks!

I’m not one to ever leave a review for anything or anyone. That said, I have no problem reviewing Nassau National Cable. Furthermore, I actually feel compelled to let people know that there is no need to look anywhere else for their wire, cable, electrical supplies, ect….NASSAU NATIONAL CABLE IS THE PLACE!!! I’m talking about good people taking care of business here. Every facet and in every single way! Knowledgeable, friendly, helpful, thorough, prompt, available, affordable, and professional. This is a company that has clearly invested time and energy into fostering a positive culture and vibe throughout. An investment in its people and the way they are treated and in the way they treat and interact with their customers. 5 stars, 10 stars, whatever the measure…. Just make it 100 stars. I couldn’t be more serious. Help yourself and go through these guys. You’ll be glad you did. I know that much is true.

6 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

There were some problems with the…

There were some problems with the shipment and some of my wire arrived damaged, but customer service was great and they issued a satisfactory refund for the damaged portion of the wire. I would definitely order from this company for future needs.

5 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

BAD COMPANY

I ordered expensive cable from this company and they sent us one that was too short. I have tried to resolve this issue- get the correct cable sent or a refund- and they are not helping me. The customer service representative in INDIA says they can’t do anything for me. Anyone in the US actually work for this company and can help me?!
Do not order from them! They’re keeping all of my money and not getting me the correct product I paid for. This is fraud until they make it right!

30 agosto 2022
Non scritta su invito
Logo di Nassau National Cable

Risposta di Nassau National Cable

Dear Baily,

Thank you for your feedback. We sincerely apologize for the issue you experienced with your order in 2022. We strive to provide excellent service, and it's disappointing to hear that we fell short.

Has this issue been resolved through other channels since then? If not, we'd like to make it right. Please contact us at sales@nassaunationalcable.com, and we'll offer you a $200 store credit as a gesture of goodwill.

We appreciate your patience and hope to restore your trust in our company.

Best regards,
Customer Service Team
Nassau National Cable

Valutata 5 stelle su 5

Exceptionally fast delivery

Exceptionally fast delivery, and exactly what I ordered. No delay, no error, and kept me updated as to order status!!! Could not have been any better!!!

15 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Great company to work with

Great wire and easy to pull 150 feet. I received a different product than what I thought I ordered and when it arrived the team worked with me to rectify and get me what I needed. Shipping was fast and the process was very easy

29 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Customer Service Is Still Alive

From placing my order to receiving it has been a first class experience with Nassau National Cable.
Even though my order, (this was my first and won't be my last), was not very large I was treated like a customer spending thousands.
Commutation on shipping was up to date every step of the way. The quality of the wire I ordered was better than expected.
This is a FIRST CLASS COMPANY!

24 agosto 2021
Non scritta su invito

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