Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Leggi di più
Very late delivery, had to contact them and they did send and product arrived quickly. Appears to be a good product and dispenser bottle.
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Informazioni di contatto
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, Regno Unito
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I never received my order
I never received my order, it was impossible to try and contact anyone at Naqua to discuss. Had to request a refund via PayPal.
Fantastic product
Speedy delivery of an excellent product. My chickens suddenly had mite and this just did what it said. I would thoroughly recommend ' it does what it says '.
Reliable supplier, great customer service.
We were facing another frustrating shortage of flystrike prevention products in the UK just as the peak season began. Thankfully, Naqua had stock readily available and delivered the product the very next day — enough to cover our patients for the entire summer season.
The ordering process was quick and easy, and the value for money was excellent. Communication and customer service were outstanding, with Naqua even offering to set up a wholesale account for ongoing supply.
Their products are manufactured in the UK, which gives me greater confidence in a more consistent and reliable supply compared to competitors who rely on overseas production and distribution.
Highly recommend Naqua as a responsive, professional, and dependable supplier.
Very good company there was promblem…
Very good company there was promblem with order sort out straight away sent me 2 instead of 1 I bought
I have not received the product!
I have not received the product! This is the next delivery which has not arrived as yet ? Was happy before but a no show is robbery?
Helped with our buns ear itch problem!
Our buns had started itching their ears and shaking their heads, which led us to suspect a mite problem. It's very difficult to get them to the vet because of their nervousness so we thought we'd try the mite treatment first. Thankfully, it seemed to have an effect a few days after their first treatment. They've had their three doses each now and are back to their normal selves.
dog flea treatment
Ordered dog flea treatment. Appears to be effective. Less than a month later decided to get more. I now find the price has been hiked to MORE than DOUBLE. i cannot see how this can be justified.

Risposta di Naqua Ltd
Fast and efficient service
Fast and efficient service, competitive price. The website interface needs to be smoother to operate.
Unfortunately can’t recommend the product ‘fleasolve’ as made no impact
WARNING. DO NOT USE THIS PRODUCT ON YOUR BIRDS.
As this product states that it is suitable for ‘large birds’ and ‘any bird over 500g’ and Naqua’s web site states that invermectin is suitable for poultry, I used the drops as directed on my pet turkey. The instructions are 1 drop to 500g of body weight, therefore I used 10 drops, given that my turkey is 5kg. It is advised to dose once a week for a period of three weeks. However, following her final dose, my bird became extremely ill. She became lethargic, could not carry her head, she lost all coordination and the ability to stand, her breathing was laboured, she experienced seizures, would not eat and in her last moments vomited profusely, causing her to aspirate and pass away. Now I have researched this drug more fully, I can see that the doseages suggested by Naqua are far too high and that what my girl was experiencing were the effects of toxicity and overdose. I cannot understand why Naqua does not have any information anywhere detailing the risks of toxicity and death when using this product and why they are recommending such high doses which are evidently toxic to birds?? Please don’t make the same mistake I did in using this product.

Risposta di Naqua Ltd
Product
Product. Price. Excellant delivery time . ( Not shure cat agrees, he hates the treatment.)
Excellent products
Excellent products, great customer service & next day delivery, couldn't ask for more.

Risposta di Naqua Ltd
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







