Order arrived perfectly packaged. Unfortunately I hadn’t looked at the dimensions properly when ordering and it was far too big for our space. Returns were easy and the refund quibble free. Perfect cu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The Namie team was so responsive over all means of communication both on Etsy and via email. My products were shipped promptly, arrived very well packaged (soap dispensers had metres of wrapping!) and... Leggi di più
L'azienda ha risposto
I purchased a set of 3 black bottles with pumps to accessorise my shower room. They come with a tray to sit on which is really heavy and the bottles are really nice quality. A much nicer way to store... Leggi di più
We ordered a large number of Namie products for our service office and absolutely love them. They have elevated every space they’re in, and we’ve had so many clients asking where they’re from beca... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Informazioni di contatto
4,8
Eccellente
377 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Namie Home
Thank you Jacey!
Lovely Products
This company is lovely, fantastic communication and the items are lovely with fast delivery and a easy to use website, thank you Namie 🩷
14 aprile 2026
Risposta di Namie Home
Thank you so much Anne, we do try hard with our communication and service!
Chuffed to bits with my new pump…
Chuffed to bits with my new pump bottles. I will definitely be ordering more for my bathroom.
14 aprile 2026
Risposta di Namie Home
Really glad that you're happy Levi, let us know if you need any help with your next order!
Risposta di Namie Home
Wonderful to hear, thank you Elizabeth
Great website
Great website. High quality products and lots of choice. Easy to order. Fast delivery and everything arrives well packaged.
13 aprile 2026
Risposta di Namie Home
Love to hear that our website and ordering process is smooth!
Great quality glass bottles which feel…
Great quality glass bottles which feel heavy and well constructed. Good size for hand soap and cream with sturdy pumps. Look great in my kitchen sitting on the matching tray.
13 aprile 2026
Risposta di Namie Home
Thank you for your feedback, we truly appreciate it.
Excellent Product and good service and…
Excellent Product and good service and delivery
13 aprile 2026
Risposta di Namie Home
Thank you so much!
Amazing products & service
We ordered a large number of Namie products for our service office and absolutely love them. They have elevated every space they’re in, and we’ve had so many clients asking where they’re from because they want to order them for their own homes. The products themselves are such lovely quality, and the silicone bases for the bottles have been a game changer, these were recommended to us by Jamie and have prevented bottles from falling over or being damaged.
A special thank you to Jamie for his patience with my multiple order change, he couldn’t have been more helpful & responsive! Everything arrived beautifully packaged, and amazingly there were no breakages, which is a miracle considering the quantity I ordered.
I would highly recommend Namie products to anyone. Thank you!
1 aprile 2026
Non scritta su invito
Risposta di Namie Home
Thank you so much for going out of your way to leave us this amazing review Holly, it means so much to us because customer service is so important for Namie. I'll pass on this great feedback to Jamie and we'll continue to give our customers the best experience possible every day!
Kind regards,
Nat
I have ordered from namie for my entire…
I have ordered from namie for my entire house. And everyone who comes visit compliments them. They not only look extremely classy but also have a wonderful quality.
13 aprile 2026
Risposta di Namie Home
How amazing Sarah, this is what we love to read from our customers!
Risposta di Namie Home
Really glad to hear it Michelle!
Risposta di Namie Home
Amazing Lisa!
Absolutely love my bottles for dish…
Absolutely love my bottles for dish soap and hand soap. I got the bronze pumps. Love them I feel so posh with these bottles by my kitchen sink 😁 and delivery was fab also and well wrapped up so no chance of breakage.
9 aprile 2026
Risposta di Namie Home
Hi Julie, thank you so much for your kind review. We love to see people happy!
Communication is extremely poor
Communication is extremely poor, took 25hrs to respond to my complaint. I didn't even receive my order as was a problem with the courier, had to do a charge back via my bank.
9 aprile 2026
Risposta di Namie Home
Hi Deanna,
I can confirm my colleague Jamie has followed up with you via email. I apologise for the delayed response, and thank you for bringing this to our attention so we can continue to improve our customer service every day!
Kind regards,
Nat
Risposta di Namie Home
Thank you Paula!
Risposta di Namie Home
Amazing Stephanie, thank you so much
Had a issue with my delivery and the…
Had a issue with my delivery and the team where helpful and it was resolved in the end
The items themselves look perfect for what I wanted
27 marzo 2026
Risposta di Namie Home
Really glad that our team got your issue resolved promptly! Wonderful to hear!
Excellent Service
I received my order with some damage, but the customer service was excellent. I contacted the team and received a prompt, helpful response. A replacement was dispatched quickly with no hassle, and the whole process was handled very professionally. Really impressed with how efficiently the issue was resolved. Excellent service overall, and beautiful product.
27 marzo 2026
Risposta di Namie Home
I'll make sure the team hears about this, really happy that they fixed it for you quickly. Thank you for your feedback Claire, it goes such a long way honestly
Easy to order and quick delivery
Easy to order and quick delivery, love my new soap dispensers
2 aprile 2026
Risposta di Namie Home
Thank you for your review Alison!
lovely products.
great website, easy ordering and prompt delivery with updates daily.
products as discribed and great quality.
1 aprile 2026
Risposta di Namie Home
Absolutely amazing to hear
Risposta di Namie Home
Thank you Julia!
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