Naked Winery Recensioni 597

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I went in looking for a great wine for Christmas dinner with my in-laws, which needless to say is stressful enough, so making sure things went well I wanted to pair a tasty wine with dinner, the sele... Leggi di più

Valutata 5 stelle su 5

This winery is definitely 5 stars. They have excellent wines and a 5 star staff. They are fun, host many fun events and offer many different options to please anyone’s taste. While all their employees... Leggi di più

Valutata 4 stelle su 5

A fun experience once the employee realized we’re an easy group and not snooty. I think she was errering on the side of caution. We purchased shirts and a hydro flask. A little disappointed since bei... Leggi di più

Valutata 5 stelle su 5

The wine was phenomenal in everything from sweet to dry and bold. The staff was very friendly and helpful, able to spend some time and explain the different wines, all aspects of them, and to help... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Enoteca
  2. Fornitore di prodotti alimentari

Informazioni fornite da varie fonti esterne

Naked Winery produces Oregon and Washington wines, with styles driven by the consumer. We believe in drinking what you love with the people you love. Get Uncorked and enjoy what life unexpectedly brings you! Visit us in Hood River, Bend, McMinnville or Seaside, Oregon. Join Club Naked to join in on Play Naked dates.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

597 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The wines have been good

The wines have been good, timely shipping, never issues with delivery.

9 ottobre 2018
Non scritta su invito
Logo di Naked Winery

Risposta di Naked Winery

Thank you for the feedback and positive rating! We are glad to hear your wines are always good and the shipping and delivery experience has been without issues!

Cheers,
Team Naked

Valutata 5 stelle su 5

I purchased a very nice bottle of wine…

I purchased a very nice bottle of wine in conjunction with a sip and paint class that evening. My sister-in-law enjoyed both class and the wonderful bottle of wine very much. It was a great night our for both of us. (Me, in particular) I hope to do it again when I travel back into town. eh

3 ottobre 2018
Non scritta su invito
Valutata 5 stelle su 5

Amazing Wines for every season

They have a wine for everything you desire. From the sweet and amazing Wanderlust White to the Perfectly blended Rambling Red. All you have to do is sit back and enjoy the most amazingly blend of nummy ever.

1 ottobre 2018
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience! Many wineries take themselves very seriously. I like that Naked Winery has a sense of whimsy

30 settembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Chillaxin' at Naked!

We love going to Naked to chill. Sometimes the tastings seem to take a long time but the staff is usually friendly, though I think I tend to "sip" fast. Always a great atmosphere, family friendly and great fun. The wine club is a great deal.

27 settembre 2018
Non scritta su invito
Valutata 1 stelle su 5

Replying to Naked's reply....

Published 6 days ago
We joined Naked Winery 3 years ago
We joined Naked Winery 3 years ago. When we first joined we got fantastic service at the Bend location. And by service I mean every time we went in there for a tasting, we got a detailed education and explanation for each wine we had. Over the last year and half, that service disappeared. We barely got spoken too. Further, we use to able to take in as many friends/family as we wanted in for a tasting or a glass of wine and some snacks...now that has been limited to just 4 people and ONLY tastings (no glass of wine instead of a tasting). We just feel the service and what you got with your membership originally isn't what it was when signed up. Too bad...it was a nice place to hang out in the Old Mill District.

Naked Winery
Reply from Naked Winery
Published 4 hours ago
Thank you for your review. Our goal is to wow every guest, but unfortunately we must have fallen short. Sorry if you were mislead on number of free tastings per visit - in the membership contract you sign it states complimentary tasting for groups of four at any of our Tasting Rooms & Events. We have passed your review feedback along to the management team. Thank you again for your many years of support as a Club Naked member. Please feel free to contact us with any other comments you have. Thank you.

From Michelle and John:

So your reply basically implies that I didn't read the small print when we signed up 3 years ago. Yes, that's true. But your sales staff in Bend verbally told us what the deal was 3 years ago. And for a year and half on multiple occasions we took more than 4 people in there at a time and they provided a tasting or glass of wine with no questions asked to everyone we brought in. Further, this is how we got introduced to the wine club as we too were guest of members. We thought was a good deal and decided to sign up for ourselves.

Your half-hearted apology doesn't mean much when you add in a comment about not reading the fine print. It comes across as "sorry but not sorry". This just confirms to me that dropping our membership was a good idea since the customer service is no longer what it used to be!

26 settembre 2018
Non scritta su invito
Valutata 5 stelle su 5

never disappointment, always fun

As a member I love having wines delivered throughout the year. When I get a chance to visit a club location I am never disappointed in the atmosphere, staff or featured wines. Wishing Idaho to be on the next list of club tasting locations!!

24 settembre 2018
Non scritta su invito
Valutata 3 stelle su 5

The customer service used to be better…

I've been a member for about 1.5 years now.
The customer service used to be better (warmer, friendlier and more humble) a year ago. But when I called last time in September 2018 to inquire about my quarterly order (it incountered problems while being shipped), I felt aloof attitude. I was told that I can check the status at FedEx myself, which is totally cool. But I felt I had bothered with my call.
But the wine is as delicious as always!

24 settembre 2018
Non scritta su invito
Logo di Naked Winery

Risposta di Naked Winery

Hi Masha,

Thank you for your feedback and for your membership in Club Naked! I'm so sorry to hear you experienced disappointing customer service regarding your shipment. It is our goal to make sure that our club members feel taken care of and appreciated, because without your support we would not be able to do what we do and love. I hope you will give us the opportunity to do better in the future.

Cheers,
Team Naked

Valutata 3 stelle su 5

More of a bar than a tasting room

This was just not a wine tasting experience worth the time in my opinion. They have some good wines and plenty to select from, but I enjoy a tasting experience where the server is at least somewhat knowledgeable of the wines and a tasting room that doesn't seem like the corner bar on a Friday night. The staff seemed to cater more to a small group that had been there a while (obviously past their 3rd glass and we were there at 3:00). They may have been doing that to try to control them (as it was getting to that point at times) or felt the tips would have been better from that side of the room? Either way it wasn't a comfortable experience. I don't think we will keep our membership.

23 settembre 2018
Non scritta su invito
Logo di Naked Winery

Risposta di Naked Winery

Hi Brandy,

Thank you for your membership in Club Naked! I'm so sorry to hear you caught us on what sounds like a kind of crazy day. Unfortunately, sometimes these circumstances do arise, where boisterous guests take up a lot of staff attention. While we do tend to have higher traffic in the tasting room Friday-Sunday, I apologize if you felt neglected during your visit, and I assure you this is the exception to the rule as it it is the goal of our tasting room staff to make our guests and especially our club members feel welcomed and appreciated when they come to see us. I hope you will give us another chance to give you a proper Club Naked experience and visit us again soon! Thank you very much for the feedback.

Cheers,
Team Naked

Valutata 4 stelle su 5

I love NAKED!

Most of my experiences have been pleasant and fun at Naked! I love the wine and the fun atmosphere!

23 settembre 2018
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più