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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Can highly recommend Nabiitopia! I ordered some stray kids merchandise and it arrived neatly packaged and with some freebies! The Nabiitopia team was also kind and quick when answering questions 😊

Valutata 3 stelle su 5

Ordering and delivery went perfectly fine. My main complaint is that I received 4 of the exact same PC. I appreciate it’s effectively a blind order and randomised, but you cannot tell me it was impos... Leggi di più

Valutata 3 stelle su 5

the first order i received turned out to be the wrong item, however their customer support was amazing with quick response times and a pre-paid return label. i was then assured that they would send... Leggi di più

Valutata 5 stelle su 5

Super professional! Everything was packaged well and the team were great about giving updates for potential delays etc. You can tell they take care with people's orders as well - the little extras/fre... Leggi di più

Dettagli dell'azienda

  1. Negozio di oggetti da collezione
  2. Negozio di CD
  3. Organizzatore di eventi

Scritti dall'azienda

UK events, official and fanmade kpop merchandise for fans by fans!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Can highly recommend Nabiitopia

Can highly recommend Nabiitopia! I ordered some stray kids merchandise and it arrived neatly packaged and with some freebies! The Nabiitopia team was also kind and quick when answering questions 😊

23 marzo 2026
Non scritta su invito
Valutata 3 stelle su 5

Can’t recommend for blind purchases

Ordering and delivery went perfectly fine. My main complaint is that I received 4 of the exact same PC.
I appreciate it’s effectively a blind order and randomised, but you cannot tell me it was impossible for them to swap even ONE of them out. I’m now stuck with 4 PCs that cost me £30 each that I have zero chance of getting any value back from.

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Never seen anything

I placed an order in October, and at that time I was told that the product would be delivered in January. By February, nothing had arrived, so I contacted them by email. I received a reply saying that delivery would take place in February.

Now it is mid-March and I still have not received anything. I emailed again and within one minute I received exactly the same reply as in February.

I then wrote that I would appreciate a personal response, because I am slowly losing trust. Shortly afterwards, I received a reply saying that I am a rude person, that I am no longer allowed to order from their shop, and that my order would be cancelled!

How unprofessional is that? Never again from this shop! They are only polite as long as you stay quiet. Really disappointing.

Now I am curious to see whether I will actually get my money back. I will provide an update!

15 marzo 2026
Non scritta su invito
Valutata 3 stelle su 5

thank you but won’t be a returning customer

the first order i received turned out to be the wrong item, however their customer support was amazing with quick response times and a pre-paid return label.
i was then assured that they would send out the correct item within 2 days with a new tn, a week passed but i heard nothing so i had to contact them again. this time they said it would be dispatched that day however, it was sent out a few days after this
i received my order today so thank you, however i probably won’t shop here again due to a lack of reliability imo. i don’t want to shop somewhere and be constantly in doubt of whether i will receive my order, i have to wait on 2 other preorders to dispatch so hopefully those go more smoothly

22 febbraio 2026
Valutata 5 stelle su 5

Great experience, super professional!

Super professional! Everything was packaged well and the team were great about giving updates for potential delays etc. You can tell they take care with people's orders as well - the little extras/freebies matched what I ordered perfectly! Thanks guys! Will definitely use again.

22 febbraio 2026
Valutata 5 stelle su 5

Amazing

Shopped with nabitopia a lot always suc mj a great experience every order received and packaged with care and love the freebies too so cute , amazing service 100% would and have recommend friends into k pop to shop with nabitopia :)<3

22 febbraio 2026
Valutata 5 stelle su 5

Nabiitopia are so brilliant

Nabiitopia are so brilliant! Everytime I order from them I am so happy with my purchase and they're so reliable and great at communicating when I should expect my parcel to arrive. I really love the extra mile they go to adding in freebies!

24 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing shop!!!

Amazing shop! Amazing service! Amazing people running it! Communication is great especially if you have any questions or concerns! Never had a problem and will continue to be shopping here!

29 gennaio 2026
Valutata 1 stelle su 5

Very slow with shipping

Very slow with shipping. It says my package had been sent on dec 29th. It didn't they created the label, that's it. To get that info, I had to download an extra app. Not going to order there again if they mess up with my second order there too.

29 dicembre 2025
Logo di Nabiitopia

Risposta di Nabiitopia

Hi Sarah,

We’re sorry to hear you’re disappointed with your shopping experience.

I can confirm that your order was dispatched on 29th December. The shipping option selected at check out was standard international shipping, which does not include tracking. The number you were provided with is a package reference number, not full tracking. This is outlined at checkout and in our shipping information.

Both UK and international post experience delays over the Christmas to New Year period, particularly with untracked services, which may have caused a delay in the receipt of your item.

We always encourage customers to contact us directly by email first if there are concerns, as we’re happy to help and resolve issues where possible. Public reviews can significantly impact small businesses like ours.

If your order does not arrive within the expected timeframe, please reach out to us and we’ll assist further.

Valutata 5 stelle su 5

Pastel Pink Dream

Absolutely happy with the items I ordered. The design of everything, like keychains & charm bracelet, is sooo pretty, cute & dainty. It's a fabulous mix of pastel princess aesthetic & Stray Kids. I can't wait to order more!

17 novembre 2025
Valutata 5 stelle su 5

Very good!

The delivery was faster than expected and I love the official products, they were a good price and I love them so so much! Thank you

30 novembre 2025

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