Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have tried for 2 weeks to order a folding electric scooter throttle. When you put in your payment details it says try again later. I have written 3 emails asking if it in stock and to advise of the... Leggi di più

Valutata 1 stelle su 5

Very poor after sales on faulty products, Fair Trading Complaint lodged, hopefully this kicks them into gear. They have lots of stalling tactics to get you to just give up, Overall just a very dod... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Found what I needed on the website and ordered accordingly. Delivery was quick, and product quality has been excellent so far.

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to order on Mytopia. Order came so quick. Follow up emails re: tracking, updates, and immediately after delivery an email to check if sny questions Great company to deal with 100+ happy- woul... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli sportivi
  2. Negozio di accessori per biciclette
  3. Negozio di attrezzature sportive
  4. Negozio di mobili

Scritti dall'azienda

We are a fast-growing online retailer of home and lifestyle products for the indoors and outdoors. Our products range from treadmills to BBQs to kids toys to outdoor furniture! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on lifestyle products by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves. At Mytopia, we focus our efforts on ensuring we save customers hundreds of dollars on products which have traditionally costed Aussies far too much. Some of our key product ranges include fitness, toys, furniture, kitchen appliances, and great outdoors. We benchmark our products against high standards, and offer comprehensive before and after sales customer service - that’s why our customers keep coming back. Our extensive range of products are backed with a full 12 month warranty and 30 day return guarantee, so when you shop online with Mytopia you can buy with peace of mind.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

208 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(208)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank-you Mytopia & in particular Wade

Thank-you Mytopia & in particular Wade, a specialist from the E-bike team, for your friendly & quick service.
I purchased a VALK E-bike for myself & was so completely satisfied with the quality, value & quick delivery I decided to buy another for my wife the following week !
Regards
Gary G.

30 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great bike - best after-sales service ever!

Thanks for the great E-Bike - easy assembly and so much fun to ride! But the biggest recommendation is for the Customer Service Team... any question gets a quick answer and the after-sales service is fantastic. Congrats to Mytopia for putting together such a great team of experts. Plus I've been spreading the word! Thanks again, Greg.

17 agosto 2020
Non scritta su invito
Valutata 3 stelle su 5

There were delays in my purchase

There were delays in my purchase, which does happen.
It appeared that i was sold a product that was sold out!
2 weeks late overall.
Transport was good, took only 3 days to arrive.
Only early days, but happy with my purchase so far.

12 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Great item

Great item! Perfect for intended purpose. Great quality too!

10 agosto 2020
Non scritta su invito
Logo di Mytopia

Risposta di Mytopia

We’re glad to hear that you were happy with your order. We look forward to assisting you with your future purchases!

Valutata 5 stelle su 5

Buy one and get movin'

My wife and I bought one each, to take with us on a motorhome holiday, due to Covid were not able to take the holiday but have used the City Hoppers to great advantage finding them even better than we had hoped additionally that they are just perfect for exploring city wide bike paths or popping to the shops also they easily fit in our small SUV - perfect.

3 agosto 2020
Non scritta su invito
Logo di Mytopia

Risposta di Mytopia

Thank you so much for taking the time to leave us this amazing review.

Valutata 1 stelle su 5

we ordered treadmill PROFLEX TRX7 since…

we ordered treadmill PROFLEX TRX7 since 16 July 2020, still NOT receiving ?
Very bad delivery

31 luglio 2020
Non scritta su invito
Logo di Mytopia

Risposta di Mytopia

Hi Hung,

Thanks for your review. I have had a closer look into your order, and all correspondence between us and I can confirm you ordered the treadmill as a pre-order, meaning we advised on the listing that it was a pre-order, not due to be shipped until late July. We also advised this in the emails between you and ourselves as well.

I can confirm the Treadmill has been dispatched late last week, and is on its way to you.

Please let us know if there is anything else we can do to assist you.

Cate
Mytopia Store Team

Valutata 5 stelle su 5

I can highly recommend Mytopia and I…

I can highly recommend Mytopia and I would like to thank the staff, for their no fuss and quick response in dealing with an item damaged in freight. Absolute pleasure to do business and I will definitely return.
Shaun C

20 luglio 2020
Non scritta su invito
Logo di Mytopia

Risposta di Mytopia

We're happy we were able to help. If there's anything else we can do to assist you with, please let us know.

Valutata 5 stelle su 5

Wade was great to deal with!

Wade was great to deal with I got two e bikes of him 27.5 and 29 mountain bike after his recommendation.
I had one small issue the front disk was bent out of shape on the 29 ,Wade sent me a new one within a few days all good to go now. Great bikes to ride and would highly recommend Wade and the Mytopia team.
Thanks again Max.

17 luglio 2020
Non scritta su invito
Logo di Mytopia

Risposta di Mytopia

Hi Max
Thank you so much for taking the time to leave us this amazing review.

Valutata 1 stelle su 5

Don't go near them

Don't go near them! I bought an airconditioner off them which never worked properly. It required me to put in 3 cups of water every 20 minutes and still never cooled the room it was in (21000 BTU unit btw) It cost $580, cost me $230 to return and they refunded $460.It was returned in unmarked as new condition. I will never purchase from them again and if this review stops even one person from wasting money with them, that it has served its purpose!!!

3 febbraio 2020
Non scritta su invito
Valutata 1 stelle su 5

Sun lounge open

Sun lounge open, but not used. The item I received was used and damaged. Screws and washers missing. Two screws bent.Nuts missing. Holes damage the nut will go thru. When I asked for a refund , they sent me information how to assemble it. This company selling non usable items for new.

28 novembre 2019
Non scritta su invito

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