I have tried for 2 weeks to order a folding electric scooter throttle. When you put in your payment details it says try again later. I have written 3 emails asking if it in stock and to advise of the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very poor after sales on faulty products, Fair Trading Complaint lodged, hopefully this kicks them into gear. They have lots of stalling tactics to get you to just give up, Overall just a very dod... Leggi di più
L'azienda ha risposto
Found what I needed on the website and ordered accordingly. Delivery was quick, and product quality has been excellent so far.
L'azienda ha risposto
Easy to order on Mytopia. Order came so quick. Follow up emails re: tracking, updates, and immediately after delivery an email to check if sny questions Great company to deal with 100+ happy- woul... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli sportivi
- Negozio di accessori per biciclette
- Negozio di attrezzature sportive
- Negozio di mobili
Scritti dall'azienda
We are a fast-growing online retailer of home and lifestyle products for the indoors and outdoors. Our products range from treadmills to BBQs to kids toys to outdoor furniture! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on lifestyle products by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves. At Mytopia, we focus our efforts on ensuring we save customers hundreds of dollars on products which have traditionally costed Aussies far too much. Some of our key product ranges include fitness, toys, furniture, kitchen appliances, and great outdoors. We benchmark our products against high standards, and offer comprehensive before and after sales customer service - that’s why our customers keep coming back. Our extensive range of products are backed with a full 12 month warranty and 30 day return guarantee, so when you shop online with Mytopia you can buy with peace of mind.
Informazioni di contatto
2 Costello Place, 2147, Seven Hills, Australia
- 0286677842
- support@mytopia.com.au
- mytopia.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Their products and delivery service is…
Their products and delivery service is perfect. But their customer service is no where near perfect when you can't call Or talk to anyone
Thank-you Mytopia & in particular Wade
Thank-you Mytopia & in particular Wade, a specialist from the E-bike team, for your friendly & quick service.
I purchased a VALK E-bike for myself & was so completely satisfied with the quality, value & quick delivery I decided to buy another for my wife the following week !
Regards
Gary G.
Easy company to deal with with prompt…
Easy company to deal with with prompt delivery and the treadmill arrived in excellent condition and works well although they were unable to give a fix for a small issue that was of a minor nature.
Happy with quality of product &…
Happy with quality of product & delivery time
Great shopping experience excellent…
Great shopping experience excellent communication and prompt delivery. Would not hesitate to shop with you again. Awesome.
Great bike - best after-sales service ever!
Thanks for the great E-Bike - easy assembly and so much fun to ride! But the biggest recommendation is for the Customer Service Team... any question gets a quick answer and the after-sales service is fantastic. Congrats to Mytopia for putting together such a great team of experts. Plus I've been spreading the word! Thanks again, Greg.
This is exactly what I needed value for…money
This is exactly what I needed value for money is excellent it did come into what I could afford I can throughly recommend
Totally enjoyed the experience Mytopia.
Grest service and product.
There were delays in my purchase
There were delays in my purchase, which does happen.
It appeared that i was sold a product that was sold out!
2 weeks late overall.
Transport was good, took only 3 days to arrive.
Only early days, but happy with my purchase so far.
Great item
Great item! Perfect for intended purpose. Great quality too!

Risposta di Mytopia
Buy one and get movin'
My wife and I bought one each, to take with us on a motorhome holiday, due to Covid were not able to take the holiday but have used the City Hoppers to great advantage finding them even better than we had hoped additionally that they are just perfect for exploring city wide bike paths or popping to the shops also they easily fit in our small SUV - perfect.

Risposta di Mytopia
we ordered treadmill PROFLEX TRX7 since…
we ordered treadmill PROFLEX TRX7 since 16 July 2020, still NOT receiving ?
Very bad delivery

Risposta di Mytopia
I can highly recommend Mytopia and I…
I can highly recommend Mytopia and I would like to thank the staff, for their no fuss and quick response in dealing with an item damaged in freight. Absolute pleasure to do business and I will definitely return.
Shaun C

Risposta di Mytopia
Wade was great to deal with!
Wade was great to deal with I got two e bikes of him 27.5 and 29 mountain bike after his recommendation.
I had one small issue the front disk was bent out of shape on the 29 ,Wade sent me a new one within a few days all good to go now. Great bikes to ride and would highly recommend Wade and the Mytopia team.
Thanks again Max.

Risposta di Mytopia
Don't go near them
Don't go near them! I bought an airconditioner off them which never worked properly. It required me to put in 3 cups of water every 20 minutes and still never cooled the room it was in (21000 BTU unit btw) It cost $580, cost me $230 to return and they refunded $460.It was returned in unmarked as new condition. I will never purchase from them again and if this review stops even one person from wasting money with them, that it has served its purpose!!!
Sun lounge open
Sun lounge open, but not used. The item I received was used and damaged. Screws and washers missing. Two screws bent.Nuts missing. Holes damage the nut will go thru. When I asked for a refund , they sent me information how to assemble it. This company selling non usable items for new.
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