Mystery football kit co Recensioni 

124
TrustScore 1.5 su 5

1,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Do NOT order from this dodgy company! I had previously ordered successfully from them a couple years ago and so ordered again in May, only to have had no order received, no shipping confirmation, and... Leggi di più

Valutata 1 stelle su 5

Awful experience. No responses to any emails from customer service in 6 months. In the end, I returned the shirt for an exchange following the website process suggested, and the thieves didn't acknowl... Leggi di più

Valutata 1 stelle su 5

I ordered a shirt on 3rd June so that it would be here for 23rd June on my brother's birthday. As of today 2nd July, I have still not received the order. I have sent this 'company' multiple emails... Leggi di più

Valutata 5 stelle su 5

Ordered multiple times - I like the three packs. They're always accommodating with general requests (for my most recent purchase, I requested a trio of Blue jerseys to wear to my son's matches). Arriv... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

124 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(124)

21 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent

Never disappointed ordering from here, a great way to add to your football shirt collection. Definitely recommend

24 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

WP: THIEVES AND SCAMMERS

Without Prejudice: They didn’t send my item so i contacted my bank - after i received a refund they sent the item and charged back at a higher price. This place is a scam and very willing to take your money in even unethical ways. Just go to Classic Football Shirts and buy a unique shirt there - they at least won’t scam you.

In regards to their comment: the bank sided with me upon discovering the company posted the parcel AFTER chargeback was requested and initiated… i received my money in full whilst this company emailed me with legal action due to a negative review. Thanks for the negative experience and great learning moment.

15 dicembre 2024
Non scritta su invito
Logo di Mystery football kit co

Risposta di Mystery football kit co

Ben placed a chargeback against our company claiming he didn’t receive the product. The courier provided us and his bank evidence that the parcel had been delivered and sided with us.

Valutata 1 stelle su 5

Don't ever buy from here

Never received product or refund. No response to my emails. $320 down the drain for my husband birthday and nothing to show for it!

17 settembre 2024
Non scritta su invito
Logo di Mystery football kit co

Risposta di Mystery football kit co

When dealing with this it was found that the customer hadn’t added a how number at checkout. This meant the product was sat at the couriers warehouse in Australia. A member of our team spoke with the courier and arranged which house number to send too. Penny did then receive her goods.

Valutata 1 stelle su 5

Not good enough

I encourage everyone to read all these negative reviews before even considering an order with this company. I ordered 2 x shirts for my Son's birthday in June (4 MONTHS AGO!) No email reply and a tracking number from 2 months ago stating Royal Mail is waiting on the sender. I am not going to let this go, I want my shirts or my money back.

30 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

This company is a scam

This company is a scam. The company has already been dissolved, so do not buy from this website. They won't send your item and they will block your email when you send them an email. They have fake followers in Instagram and they deleted comments. relevant, euro, ever, container, ever, what a Day...

22 agosto 2024
Non scritta su invito
Logo di Mystery football kit co

Risposta di Mystery football kit co

There is no order under this name on our site. Nor is the information provided by Robert true. This review seems to be talking about a different company

Valutata 1 stelle su 5

lack of communication

ordered tops on 10th sept received tracking details on 19th Sept 5 working days later post office still waiting on package according to website 5 emails later no reply ie when they post office can expect to receive and still no reply does anyone actually work here

26 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Jeg har bestilt et kombokit med tre…

Jeg har bestilt et kombokit med tre trøjer i. På hjemmesiden står der at en forventet leveringstid er Ca 20 dage, nu er det 25 dage siden, jeg har stadigvæk ikke fået en bekræftelse eller hørt noget fra firmaet. Jeg har kontaktet dem 2 gange via mail, hvor de heller ikke svarer.

1 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No communication. Terrible service.

After ordering my item I had 1 email to confirm my purchase, which was an automated response. No reply to any of my 4 additional emails. No tracking information sent to see when to expect my order. This company has a serious communication problem. The lack of any response to customers concerns or enquiries leads me to conclude that they do not care one bit about you as a customer and when you order you are just a number and $ to them.
I can't even comment on the quality of the item ordered as I have still not received it (ordered 22nd May). That was nearly one and a half months ago.
Needless to say, I won't be ordering from this company again. I would advise against others doing so also.

22 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Awfaul…

Awfaul…. Been over 50 days now. No tracking or emails…
Tried to send email but no answer….
Zero customer service…
Tried to cancel but you cant!
Pure scam… avoid it by all means!

5 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered 2 months ago

Ordered 2 months ago. No update, no communication, I’ve reached out several times and they ignored me

I eventually received the jersey. It was very nice and high quality but I’m still not happy with all of the lack of communication.

30 marzo 2024
Non scritta su invito
Valutata 3 stelle su 5

Ordered a mystery box football kit on…

Ordered a mystery box football kit on 2. of March and got it on the 16. of April. I have wrote many emails about my order and got 0 responses. I would have reviewed it with 1 star but when the mystery box finally came, i got Leeds united kit which is absolutely beautiful so at least the kit is amazing. I wouldn’t order from the company again but I am very happy with the kit i received.

16 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Can't fault

On my third order now. Class every time and always met what I've asked to avoid. Bought for myself and as a gift and been great each time.

Always arrived within the delivery time they advertise so can't complain!

22 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

No Update on Exchange Request

We ordered a top for my son for Xmas. We ordered a 11-12 years but received a 9-10 years so was too small! I have emailed twice to confirm the best way to exchange this top and have sent it back as instructed by the website for an exchange. Haven't had acknowledgement of either the email or return. Very disappointing customer service.

1 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrendous company

Horrendous company.

So not order go to any other. No customer service. No way to cancel apart from having to cancel your cards.

2 months emailing with no response.

2 gennaio 2024
Non scritta su invito

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