Mysa London Recensioni 

788
TrustScore 1 su 5

1,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Husband bought me a leather bag in december for my birthday. It wasn't cheap but looked exactly what I was looking for. This week the zip section started opening up when I was trying to zip it closed... Leggi di più

Valutata 1 stelle su 5

DO NOT TOUCH WITH A BARGEPOLE!!!!!!! If I could give 0 stars i would. Ordered 2 dresses for a wedding, awful quality and fit. They eventually gave me an address in China to return them to (after sen... Leggi di più

Valutata 1 stelle su 5

Do not buy from this company - I bought a jacket in January and the quality was awful - I returned the item to China / paid for the postage but they will not REFUND me.

Valutata 1 stelle su 5

Wished I had read reviews of Mysa London before I purchased men's swimming trunks for an upcoming holiday. Have never seen such poor cheap quality of clothing and would not dream of letting anyone we... Leggi di più


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

788 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(788)

621 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No goods, still awaiting refund

I cancelled my order within 5 minutes of reading the reviews, this is a scam - DO NOT USE Mysa-London. They are not what they seem, the email address bounces back, telephone number doesn't exist and the address is Netherlands but they're based in China. I've still not received a refund, even though my order never left the warehouse. I can say goodbye to my money but want to warn others, the website should be shut down but guess they'll just set up under a different name. Please be careful when ordering online.

31 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from Mysa

Do not buy from Mysa. Poor quality, misrepresentation, sent me a dress so completely different from the one I ordered. They do not reply to emails, nor do they answer their phone. Complete con artist company.

8 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE

DO NOT USE
There was nothing wrong with the purchase, and the coat arrived promptly. However, it was far too small, despite being advertised as extra large, and then the problems started.
The company is impossible to contact by telephone. There is a mobile number on the website, but it just clicks off every time you call it. Also extremely difficult to contact by email, as most messages ping straight back saying their mailbox is full.
Occasionally you get a reply, but any returns have to be sent to China! Totally impractical.

31 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam scam Alert

Scam scam Alert. Be very careful with this my INSURENCE scam. These are the company buys from temu. Low quality and sales it online as well mysa London. When you see the name, you think London base quality seller but they aren't. They are scamers. به carefully and. If you you buy you cannot return. They force you to keep for discount. Which is they make huge impact on profit because it is bought on temu.

30 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not waste your money!!

Where shall I start?
Do not wsste your money! I will never buy from them again and do not recommend this company or their products.
Firstly, the quality of the cardigan I bought was rubbish, sleeves were short (looked like they had shrunk in the wash) and then the returns process was a nightmare.
I checked the small print and cannot find any information to imply that the items come from and need to be returned to China!! So when you want to return, the cost is ridiculous (the cardigan cost £40 and return cost was just over £20). You are paying a large sum of money to be left with nothing!!
They need to inform buyers where their overseas warehouse is to give us a chance to check return postage before purchase.
I refused to pay that much money and now have a cardigan that I'm not going to wear.
So overall, a waste of money, time and very stressful 😒

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

This company is fake

This company is fake. They sale items that have never been in a store. They are all seconds from China. They offer half the money back which I took as the postage back to China is expensive. Stay well away from Mysa they are not in London.

1 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible

Terrible. Would never use again. They refused me a refund. The item ordered was wildly overpriced as I have since learned. Very frustrating.

28 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not order from this company..

Do not order from this company..
I should have looked on Trust Pilot first but went with the reviews on their site.
My swimsuit took over 10days to arrive and extremely disappointed is an understatement!
The swimsuit is not as advertised. I received an email to say they don’t offer a refund but would send another one but would have to pay extra .

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t EVER order from this company

Don’t EVER order from this company. TOTALLY unscrupulous.

I received a bag from my husband for Christmas which he’d bought from them.
It looked ok but first time I used it the stitching on the handle came away.
Contacted them to organise a return or replacement and quickly received what looked like an AI generated response. Their policy apparently states unless you inform them in 7 days of receipt that an item is faulty they won’t accept return or offer refund.
Have now emailed them a number of times pointing out this contravenes UK consumer rights, I get the same response.
I’m now trying Citizens Advice to see if they can help.

Please AVOID Mysa!

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Shocking scam. Don’t touch.

Linen dress was appalling quality when it arrived. Returns policy is impossible as address final given is in China. Impossible to email them. Message pings back inbox full. My email address has now been blocked because I have pestered so much. Shocking. Trading standards need to investigate. This is scamming at a different level. Beware.

15 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered small size

I ordered small size, bootleg trousers. Would fit people 2 sizes bigger than I am.
Poor cut and horrible material that felt scratchy on my legs.
I will never use this company again.

22 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not. buy from MYSA

Purchased a ladies supposedly linen and cotton shirt which turned out to be polyester and spandex. Complete misrepresentation on website. Dreadful quality product. Company does not answer e mails. Telephone number on website is false. Returns impossible. Do not buy anything from MYSA. I think I’ve been scammed.

14 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Mysa London is a scam

Mysa London is a scam! My niece ordered for a dress on my behalf, first it took them forever to deliver. Secondly, the dress they collected £75 for was a far cry, the quality extremely very poor.

16 gennaio 2026
Non scritta su invito

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