My Organic Formula Recensioni 

672
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... Leggi di più

Valutata 5 stelle su 5

A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Leggi di più

Valutata 5 stelle su 5

Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Leggi di più

Valutata 5 stelle su 5

We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per neonati

Scritti dall'azienda

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

672 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(672)

106 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

had an issue with my original organic…

had an issue with my original organic formula order where the wrong stage was sent, and while the situation was stressful at first (especially as a parent), their customer service truly impressed me. They took responsibility right away and immediately sent out a replacement without any hassle.

Unfortunately the replacement got delayed in customs, which was completely out of their control — but throughout the entire process they stayed responsive, helpful, and supportive. It’s rare to find a company that genuinely stands behind their product and does everything they can to make things right.

Mistakes happen, but how a company handles them matters most — and they handled this beautifully. I’m very pleased overall and would absolutely order again.

26 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service and total peace of mind

My experience with them has been truly outstanding.
Their customer service is excellent, very responsive, and you genuinely feel that you are dealing with real people who truly care—especially when it comes to meeting your child’s urgent needs.

Although the stated delivery time is up to 10 business days, my orders have never taken more than 4 days to arrive.
What I really appreciate is their transparency regarding expiration dates. They inform me about the batch expiry of the formula and notify me in advance if a batch has a shorter shelf life, or offer alternatives with longer expiry when needed.

My son is now 1 year and 2 months old, and I have been ordering his formula and cereal from them since he was 6 months old. I exclusively purchase HiPP products from them and have never felt the need to look elsewhere.

Highly reliable, caring, and professional. I truly recommend them without hesitation.

26 luglio 2025
Valutata 5 stelle su 5

Buy in bulk

Buy in bulk, you'll pay close to the samw price for one of the best products in the world as the garbage that we are pushed to buy in Canada. Excellent quality, baby never had a single issue.

6 gennaio 2026
Valutata 5 stelle su 5

Great service!

The reminders, before formula is shipped, are so helpful and the delivery is incredibly fast (we are in West Canada).

24 dicembre 2025
Valutata 5 stelle su 5

The customer service team was so…

The customer service team was so understanding and accommodating when helping me sort out an issue with my child’s formula. They were very quick to offer a solution and ensure my child was taken care of.
I was already a big fan of the company before and the way they handled my issue solidified my feelings about My Organic Formula even more. I recommend them to everyone!

16 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I try to order one time 6 formulas not…

I try to order one time 6 formulas not subscribe every few weeks. I asked for help and respond was " there is way to buy our product once" No help at all. Now I'm stuck with every 10 weeks subscription which I don't want. Baby is growing and I will not need 6-12 months formula in 2 months

13 dicembre 2025
Logo di My Organic Formula

Risposta di My Organic Formula

Hi Jolanta,

We’re very sorry for the frustration and inconvenience this has caused; that’s certainly not the experience we want for our customers. We believe you may not be receiving our replies, as we did send a follow-up message explaining both how to place a one-time purchase and offering to manually create the order for you since you were unable to complete it online.

To clarify, there is an option to order without a subscription. We also provided step-by-step instructions on how to place a one-time order only. If that option is still not working for you, we are more than happy to take care of the order on your behalf and ensure no unwanted subscription remains active.

We will reach out to you directly, and we will make sure to resolve this. Thank you for bringing this to our attention, and we truly appreciate your patience.

Kind regards,
My Organic Formula Team

Valutata 4 stelle su 5

The entire ordering process is pretty…ok

The entire ordering process is pretty easy but it's expensive. I had to get the comfort line which is only available online for purchase and only have the option to order multiple cans at a time which makes it even more expensive when it's such a large lumpsum of money at once. The price is worth it however I still have to give my son probiotic drops which I thought I would be avoiding with paying the price i am with the description of the formula. It does seem to be less harsh on his little belly just have to add the probiotics. Also any sort of mostiure and it clumps a lot of the powder which is very waist full. We use a baby breeza and get 3 bottles filled before the machine is telling us it needs to be cleaned only to pull the part out and have massive collection of the formula chucked together. Good product but expensive and waist full with the baby breeza. If you want to get the most from your purchase should mix this formula the old fashion way and not through the baby breeza.

18 dicembre 2025
Valutata 5 stelle su 5

Great customer service

Prescila from the customer service team was wonderful. She addressed my issue effectively and efficiently and was very quick to respond to my emails. Highly recommend this company.

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Hipp stage 1 Dutch formula

Love the Hipp stage 1 Dutch formula for my baby. We tried so many other others, including other Hipp ones. We felt so defeated and felt like giving up and just sticking to the last formula she was on. We decided to give this formula one last try. It ended up working amazing. She has no gas, bloat or spit up on this food. We ended up subscribing to the 6 cans every 5 weeks to save some money. We even ordered the RTF version for an upcoming trip. I do wish they had the ready to feed in Dutch though. It only comes in German currently.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I received the order quicker than I…

I received the order quicker than I expected. It’s just the second day of using it so I can’t give a review on my child’s response to it. But when it come to delivery they exceeded my expectations 👍👍👍👍👍

3 dicembre 2025
Valutata 1 stelle su 5

Didn’t receive the right product and…

Didn’t receive the right product and didn’t get any follow-up on my email.

2 dicembre 2025
Logo di My Organic Formula

Risposta di My Organic Formula

Hi Fanny,

We are very sorry to hear about your experience and that you received the incorrect product. This is certainly not the level of service we aim to provide. We have reached out to you personally to resolve this as quickly as possible.

We also want to clarify that we did not receive any previous message from you, which may have been due to an email being sent to the wrong address. We sincerely apologize for the inconvenience and frustration this may have caused.

Please check your inbox for our direct message so we can assist you with a replacement and make things right. Thank you for giving us the opportunity to fix this.

Kind regards,
My Organic Formula Team

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