I've been ordering almost everything for my business online for about 6 years. I've tried different couriers that could comply with my wants and needs. Meaning great service, fast delivery and affor... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have noticed an improvement and used them several times since I vowed to stop, my main issue is the frequent staff shortages which delays shipping. Despite this thought the staff do try if you messa... Leggi di più
L'azienda ha risposto
I live in a country that many online shopping sites don’t ship to. I was hesitant to open a MyMalls account but honestly, I’m so glad I did. I’ve used this for quite a few orders & I swear I will neve... Leggi di più
L'azienda ha risposto
It's really hard to get products from USA, but due to the existence of MyMalls it's been possible to get whatever you want to order and receive from USA. It's really reliable and trustworthy under rec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MyMalls gives you a personal address in the U.S. with express forwarding to your home or business in Canada, Latin America and the Caribbean.
Informazioni di contatto
14350 NW 56th Court, #107, 33054, Opa-Locka, Stati Uniti
- +1 (786) 628-8450
- support@mymalls.com
- mymalls.com
4,4
Eccellente
534 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very useful
It is a very easy site to use, customer service is good and its a very smooth and quick process
2 dicembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your wonderful review Jalen! We're thrilled to hear that you find MyMalls a very easy site to use and that our customer service has been good.
Providing a smooth and quick process is our priority, and we're delighted that we've been able to meet your expectations.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
The pdf invoice only is very…
The pdf invoice only is very frustrating and why they accept/consider as an invoices but the staff are really really helpful with that especially paola leonita and Nicole
2 dicembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your feedback! We apologize for any frustration caused by the requirement for PDF invoices. We understand that different vendors have varying invoice formats. By making sure that your invoice contains all the necessary information accepted by your local customs department, we can prevent any potential issues or delays that might occur if the invoice is not in compliance with their regulations.
We're glad to hear that our staff, especially Paola, Leonita, and Nicole, have been really helpful to you. Providing excellent customer service and assistance is our priority, and we're delighted that they have made your experience more positive.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
Excellent service
Excellent service, professional and responsive. Highly recommended.
I enjoy the quick processing and shipment.
2 dicembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our service and find us professional and responsive. Providing quick processing and shipment is our priority, and we're delighted that we've been able to meet your expectations.
Thank you for your recommendation! We truly appreciate your support and trust in our services.
- Mariël from MyMalls
Best service ever!
Best service ever! You outdo your competitors!
1 dicembre 2021
Non scritta su invito
Risposta di MyMalls
Wauw! What a review Valerie. Short and powerful we'd like to say! Thank you so much for sharing your review with us!
And thank you for being part of the MyMalls family!
- Mariël from MyMalls
I love using MyMalls they keep me…
I love using MyMalls they keep me updated and take me step by step right to my door step.
1 dicembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your wonderful review Kenisha! We're thrilled to hear that you love using MyMalls and that our updates and step-by-step guidance have been helpful to you.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
MyMalls provides exceptional service…
MyMalls provides exceptional service and it is my choice to import any items.
30 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your fantastic review Robyn! We're thrilled to hear that you find MyMalls provides exceptional service. Empowering you to have the freedom to import any items is our priority, and we're honored that we've been able to meet your expectations.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
Quick and efficient love the pictures…
Quick and efficient love the pictures of your stuff.
29 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your wonderful feedback! We're thrilled to hear that you find MyMalls quick and efficient.
We're glad that you love receiving pictures of your packages. Transparency is important to us, and we want to ensure that you have a clear view of your shipments.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
mymalls has been the best in…
mymalls has been the best in communicating with. they answer in a timely manner and are very reliable.
they are reasonable for prices and save me loads on shipping and duty
23 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your fantastic review Channa! We're thrilled to hear that you find MyMalls the best in communicating with you and that we provide timely and reliable responses.
Providing excellent communication and support is our priority, and we're delighted that we've been able to meet your expectations.
We're glad that our prices are reasonable and have helped you save on shipping and duty costs. Saving you money is one of our goals, and we're committed to offering cost-effective shipping solutions.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
Convenient and organized but took a…
Convenient and organized but took a little time and effort to figure out...I was wondering why my order was taking so long; somehow I expected to get a call when my package arrived on the island and informed of how much I needed to pay on pick up. No worries with paying before but now I know. Some stores also provide different forms of "order summaries" and it was challenging to save the "invoice" from one particular store in the way required. Overall I'm satisfied and I'm sure I will get through easier with my next order.
14 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your feedback! We apologize for any initial challenges. We're continuously improving to provide clearer instructions and better communication. We appreciate your satisfaction and look forward to making your future orders even smoother.
Thank you for choosing MyMalls!
- Mariël from MyMalls
The overall experience was ok
The overall experience was ok. I would have liked to know before hand that you do not ship over the weekend as i was stressed and needed the item urgently. Normally if i pay a fee for express/expedited shipping I expect my item within 48 hours. My only qualm would be that i paid the cost of 24-48 hour shipping but ended up having to wait the entire weekend for my package.
13 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your feedback! We apologize for any inconvenience you experienced with the shipping timeline. We understand the importance of timely delivery and are continuously working to improve our processes and communication.
We will make sure to provide clearer information about our shipping schedule, and we appreciate your understanding.
We hope you will give us another chance.
- Mariël from MyMalls
My malls is quick and affordable
6 novembre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your review! We're glad to hear that you've found MyMalls to be quick and affordable.
Providing fast and cost-effective shipping services is important to us, and we're committed to maintaining high standards to ensure your satisfaction.
Thank you for have chosen us!
- Mariël from MyMalls
MyMalls Is Amazing!
I love how easy it is and cheaper to consolidate my packages. The staff are prompt and knowledgeable, my packages are always packed nicely. Nothing more I can say except I will be telling all of my friends to switch to MyMalls.
25 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your glowing review! We're thrilled to hear that you love how easy and cost-effective it is to consolidate your packages with MyMalls.
Our team takes pride in providing prompt and knowledgeable assistance to our valued customers. Ensuring that your packages are packed securely and arrive in excellent condition is one of our top priorities.
We're grateful for your support and are excited to welcome your friends to the MyMalls family. If you ever have any more packages to ship or any questions, don't hesitate to reach out. We're here to make your shipping experience exceptional!
Thank you for being part of our MyMalls family!
- Mariël from MyMalls
Excellent service
22 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your kind words! We're delighted to hear that you've had an excellent experience with our service.
Providing exceptional service is our mission, and we're committed to meeting and exceeding our customers' expectations.
Thank you for being part of our MyMalls family!
- Mariël from MyMalls
Mymalls gave me the confidence to shop…
Mymalls gave me the confidence to shop without the headache of when will you recieve your order.
Thank hoy Mymalls.
22 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your wonderful feedback! We're thrilled to hear that MyMalls has given you the confidence to shop without the worry of when you will receive your order.
Providing a seamless and headache-free shopping experience is our mission, and we're delighted that we've been able to meet your expectations.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
My Malls is the bomb.com
My Malls is always very helpful and efficient. I would highly recommend! Trustworthy, efficient and professional!
17 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your fantastic review Ashley! We love the 'MyMalls is the bomb.com' title haha! We're thrilled to hear that you find MyMalls helpful and efficient.
Being trustworthy, efficient, and professional are core values for us, and we're delighted that we've been able to provide you with exceptional service.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
My experience was painless.
13 ottobre 2021
Non scritta su invito
Risposta di MyMalls
No pain, no gain they say. Well not at MyMalls! Thank you for sharing your review with us Natasha! We're delighted to hear that your experience with us was painless.
Providing a seamless and hassle-free experience is our goal, and we're thrilled that we've been able to achieve it for you.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
I love mymalls
I love mymalls. Easy to use & the staff is so helpful
13 ottobre 2021
Non scritta su invito
Risposta di MyMalls
And we love you! Thank you for your kind words Kalen! We're thrilled to hear that you love using MyMalls and find our service easy to use.
Providing helpful and friendly customer service is important to us, and we're delighted that our staff has been able to assist you.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
Easy to Use and Friendly Customer Service
This service is very easy to use. Packages are shipped quickly and the user interface guides you every step of the way. The one downside is that the delivery service cannot use the google maps location pin to figure out where you are. You need to describe over the phone how to reach your residence. When I was living in a neighborhood I didn't know well, it was a struggle to help the delivery team find my house.
7 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your feedback Kate! We're delighted to hear that you find our service easy to use and that packages are shipped quickly.
We appreciate your input regarding the delivery service and the challenges you faced in providing directions. We're continuously working to improve our processes and communication, and we will take your feedback into consideration to enhance our delivery experience.
Thank you for being part of the MyMalls family!
- Mariël from MyMalls
Convient for the Purpose
Mymalls did a great Job, shipping my items. I was a bit disappointed about a package that I thought was too expensive to ship. after speaking with an agent, she explained it was not the price of the item but the fees were charged against it, it was the size of the item.
on a scale of 1-10, I will say I will give an 8.5. meaning I will ship again
4 ottobre 2021
Non scritta su invito
Risposta di MyMalls
Thank you for your feedback! We're thrilled to hear that MyMalls did a great job shipping your items.
We apologize for any disappointment you experienced regarding the shipping fees, and we appreciate your understanding after speaking with our agent. Ensuring transparency in our fees and providing clear explanations are priorities for us, and we'll continue to work on improving our communication.
We're delighted that you rate your experience an 8.5 out of 10 and are willing to ship again with us. If you have any more packages to ship or any questions, don't hesitate to reach out. We're here to continue providing you with a smooth and satisfactory shipping experience.
Thank you for choosing MyMalls, and we look forward to serving you again and providing you with exceptional service!
- Mariël from MyMalls
Risposta di MyMalls
Dear Rhashad,
We are incredibly grateful that you took the time out to leave us a review. We are pleased to hear that you had a fast and hassle-free shipping experience.
We look forward to shipping more packages for you in the future!
Happy shipping,
Johan - Team MyMalls
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.