My Liquorice Recensioni 

177
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

The product range and quality is superb! Always well packed and super-fast delivery. I have placed a few orders and, not embarrassed to say, tried quite a few different products. In particular, the ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from this company. Most of the liquorice flavours I’ve tried are lovely. I thought chocolate and liquorice together, would be a bit bleh! After trying it, I was pleasantly surprised. My... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My order arrived very promptly. Unfortunately one wrong item was included but when I emailed a query I had a very prompt response & free replacement (I.e. I kept the other pack too) & it arrived quick... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

At the moment I am struggling to understand how this company has received good/positive reviews. I placed an order on 28th July, yet still waiting for an email confirmation of my order. I then co... Leggi di più

Dettagli dell'azienda

  1. Negozio di dolciumi e caramelle

Scritti dall'azienda

For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(177)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience with My Liquorice

Great experience with My Liquorice. Ordering was easy, delivery was fast, and everything arrived in perfect condition. Communication was clear and prompt throughout, which I really appreciated.

The liquorice itself is of excellent quality.

18 marzo 2026
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Risposta di My Liquorice

Thank you so much for taking the time to leave a lovely review :)

Valutata 1 stelle su 5

I’ve bought better in my local store for a fraction of the cost

If I could have given a zero rating, I would have done so.

After being repeatedly targeted by Facebook adverts, I suggested my son visit the My Liquorice website as he was looking for a Mother’s Day gift. In my opinion, the “free gift” promotion was not clearly explained. My son, likely working within a budget, ordered a smaller item and did not qualify, which I believe could have been avoided had the terms been presented more transparently.

In my opinion, the product quality is comparable to items readily available in local shops at a significantly lower price.

When I raised these concerns, I was advised to unsubscribe from the mailing list.

When reviewing a product, I tend to look at the lower ratings first. I noted that this company has received a number of such reviews. For a fuller understanding, it may be helpful to read the company’s responses, which, in my view, could be interpreted as lacking clarity and may come across as dismissive toward potential customers. This may not create the most positive impression for prospective buyers.

13 marzo 2026
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Risposta di My Liquorice

To clarify, your son ordered 1x200g of British Mix and it was delivered within 2 days and there was no issue with the quality of the liquorice itself (that surely deserves more than a 1 star !) The concern raised related solely to a misunderstanding about a free gift promotion on Facebook, which is clearly outlined and applies only when a qualifying product (500g Gourmet Mix) is purchased. This is an offer that thousands of customers have taken advantage of and enjoyed and not one customer has ever complained like this.
We responded promptly to your enquiry and apologised for the misunderstanding ( numerous times) explaining how the promotion works. After you said "But you can rest assured we will not be bothering you again with any further orders. We will ofcouse also be sharing our experience.............Goodbye.....No further contact please" so we merely provided information on how to unsubscribe from E mails and texts, as requested.
We do make every effort to ensure our offers and product details are clearly explained, and we stand by both the quality of our promotions, products and the service provided in this instance.
In terms of reviews, we would respectfully clarify that we do not have “a number” of recent negative reviews. In fact, the last such review prior to this was 6 months ago, and before that was in 2022! Where genuine issues arise, we address them, take responsibility, and offer appropriate resolutions—this is reflected in our responses.

Valutata 5 stelle su 5

I’ve been buying liquorice from them…

I’ve been buying liquorice from them for quite a time now
They have a very big selection, it’s hard to pick a favourite
You couldn’t eat a whole pack in one go, so I just keep em in the kitchen and eat them as and when
My only complaint is it takes a long time from ordering to delivery

8 marzo 2026
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Risposta di My Liquorice

HI Derek, thank you so much for your review. We do normally send orders out on the same day we receive them, and then it's 48 hr/2 days for post. It is true that at the moment we have more orders than we can deal with. We have taken on more staff and may soon need a bigger warehouse and we do hope to get back to 'normal' delivery soon. If ever you need something urgently, it is always a good idea to use 24hr /next day post and you can always drop us an E mail and we will prioritise the order. info@myliquorice.co.uk

Valutata 5 stelle su 5

Amazinggggg liquorice

Amazinggggg liquorice, worth every penny
In fact I don’t like giving anyone else any!!!
Keep doing what you do, it’s wonderful. Can’t praise it enough

27 febbraio 2026
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Risposta di My Liquorice

Thank you so much ! we do try our best :)

Valutata 5 stelle su 5

Fantastic Custmer service!

I recently placed an order for passion fruit liquorice, which unfortunately after a good few weeks hadn't arrived. I emailed Customer Services & received a prompt reply stating they would find out what had happened in transit as the order had been sent out for delivery. "Myliquorice" tracked & found the product, asking me to check delivery instructions, whereby I noticed my postcode was incorrect, My Error, argh! They quickly got this amended with carrier & my order arrived successfully. Their customer service went above & beyond expectation, well done & thank you to Patricia! Now I am enjoying this delicious product, which is simply the best I've ever tasted!

19 febbraio 2026
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Risposta di My Liquorice

Thank you for your kind comments and also to Royal Mail for sorting your delivery out for us

Valutata 5 stelle su 5

I received my first order yesterday

I received my first order yesterday, I had ordered the 500g bag which came with a free 200g bag of my choice. I can honestly say I was made up with the variety in both bags. I have had liquorice from several countries but never as good as this. The variety, flavour and texture is as good as it gets. I can’t keep my hand out of the bag.
Such a great product, value and delivery.
Defo a five star product ⭐⭐⭐⭐⭐

16 febbraio 2026
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Risposta di My Liquorice

Hi Jon, thank you so much for taking the time to post this lovely review. It takes a special person to take time to do this and we appreciate it.

Valutata 5 stelle su 5

Fab liquorice


Thank you for my liquorice parcel today. Speedy delivery and really well packaged.
Liquorice bon bons are very moreish!
Very impressed! Will definitely be making another order soon.
Tracey Yates

4 febbraio 2026
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Risposta di My Liquorice

Thank you for your order and kind comments about it :)

Valutata 5 stelle su 5

Excellent product and service

I love liquorice and this company delivered high quality chocolate covered liquorice salty and regular. The service was excellent I'm glad delivery was by Royal Mail on time, I will be ordering again very happy.

31 gennaio 2026
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Risposta di My Liquorice

Thank you for your review. You can also leave reviews of individual liquorice sweets on our website myliquorice.co,uk - just scroll down on the product page. It helps other customers decide what to order :)

Valutata 5 stelle su 5

Speedy resolution and a sense of humour

Love liquorice but what was great about this company was the speed with which they sorted out an order issue. Speedy resolution and a sense of humour. Will happily order again.

21 gennaio 2026
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Thank you so much :)

Valutata 5 stelle su 5

What a surprise !

This was advertised on Facebook which always makes me very wary. So this company really came as a surprise. Delivery was quick and exactly what was promised. The taste is most definitely the best liquorice I’ve ever tasted.
100% will order again. Cheers guys👍

16 gennaio 2026
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Risposta di My Liquorice

Hi, I know what you mean about Facebook but we do most of our business on there, also we are a British Family Business and have been around for 5 years now. Thank you for your order, we appreciate every one

Valutata 5 stelle su 5

I was a little sceptical for my first…

I was a little sceptical for my first order but I was very very wrong 😁 Fantastic service and the liquorice is amazing. Wouldn’t hesitate to recommend them

30 dicembre 2025
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Thank you so much for your lovely comments

Valutata 5 stelle su 5

Liquorice lovers

Liquorice lovers? This is the Mother Lode, the Holy Grail, the El Dorado for all things Liquorice! The choice is phenomenal with every texture, depth of flavour; from fruity or salty, boiled sweets, toffees, the mind just boggles and the mouth just drools with delight. On top of that customer service is top notch. Brilliant!!

12 gennaio 2026
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OMG - high praise indeed - thank you :)

Valutata 5 stelle su 5

Well packed, amazing flavours

Easy to order, with a great selection. Arrived on time and well packaged.
Wow, absolutely lovely. It's all gone so I will be ordering more in the next few weeks. The various flavours textures and shapes from across the world. You cannot believe how amazing it all tastes.

12 gennaio 2026
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thank you

Valutata 5 stelle su 5

I absolutely love My Liquorice sweets

I absolutely love My Liquorice sweets, and always keep a packet in my office. Whenever I'm reading through my emails, I'm also enjoying My Liquorice sweets. Such a lovely selection.
It was a good friend who introduced me to these sweets, so for her Christmas present, I bought 5 different packs and put them in a lovely hamper for her. She was thrilled!

19 dicembre 2025
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Risposta di My Liquorice

what a lovely present - thanks for your orders :)

Valutata 5 stelle su 5

Absolutely lovely tasting liquorice

Absolutely lovely tasting liquorice, so many flavours to choose from. Packaging is excellent, and quick delivery. Great email communication, order received, on its way and then expected delivery day and approximate time. Two packs given as gifts, gladly received and both friends have asked for more!

6 gennaio 2026
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Thank you so much

Valutata 5 stelle su 5

Really great selection of hard to find…

Really great selection of hard to find liquorice treats. Found my hubby’s childhood fave, liquorice pipes, after hunting high and low. He said it was the best stocking filler he’s had- ever!

20 dicembre 2025
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Risposta di My Liquorice

:) we do aim to please, thanks for your order and kind words

Valutata 5 stelle su 5

Very good quality liquorice

The quality of the liquorice is very good. I have tried many of the different products from the My Liquorice Web site and they were all great - very moreish.
I would recommend these sweets to any serious Liquorice lover.

20 novembre 2025
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Risposta di My Liquorice

thank you so much for your recommendation, it means a lot !

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