Your after sales service and the technical ability of your support staff is great and always very helpful. I am not sure if you have 24/7 support, but it seems no matter when I contact the Support@ em... Leggi di più
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Scopri cosa dicono le persone
We moved from Crazy Domains to MyHost after multiple server overload issues at Crazy Domains that dropped our websites. Service has been way better at Myhost where real people give you real answers r... Leggi di più
The service has been excellent. Every request has been handled with real care and attention. The response times have been incredibly fast and far quicker than I expected. I have felt supported at ever... Leggi di più
Transferred from another Hosting company. The Team at myhost were excellent setting everything up when requested, Any Questions (I asked a few) were answered professionally and quickly. More than happ... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
MyHost offers web hosting and domains, backed by some of the best support in New Zealand. We make it super-easy to get up and running online whether you're an agency with dozens of clients all over the world, or a solo blogger with big dreams. We run the largest NZ-owned datacentre, which is covered in solar panels because we know what it means to be responsible. We're a 24/7 operation, always ready to help out, and a friendly partner to thousands of happy customers.
Informazioni di contatto
Nuova Zelanda
- myhost.nz
Le persone hanno visualizzato anche
Myhost Poor Support, Accounts and sales 2 Star Rating
I have been with Myhost.nz since 2004 besides a issue i had with auto renew of a domain name i have always recieve the very best support and services from Myhost.nz in 20 years my websites have never been down the consistency of Myhost.nz to supply website hosting is 5 ***** Star and this is why i highly recommend Myhost.nz to any one who is wanting the best Domain name and website hosting provider. Thank You Myhost.nz
Hello Accounts
sales lady hang up on me 3 times Accounts answered the phone said hello then hang up wow what poor sales and accounts, the sales lady accusses me of black mailing her i record my voice calls i did not black mail the sales lady, myhost have added $129.00 to my bill, no phone call to discuss just add on extra charges, i sign up to a unlimited account you change my account because i am using the unlimited account i purchase and it looks abit much for myhost so Myhost start adding extra fees and start changing accounts with NO discussion prior.This is not the first Myhost think they can just charge for domains with Myhost auto domain renewal set to on or enabled.
dont worry about contacting no need to explain your extra charges it obviuos the Myhost unlimited is fake because as soon as someone starts using the Myhost unlimited Myhost limit and restrict the customer and start adding more fees
on the same thing happen in 2018 & 2019 Myhost started to add extra charges.
thats ok i know what Myhost is all about now the Myhost i started with back in 2004
is not the same Myhost in 2025. thats why nothing Myhost can say ands i recall my offer for a solution. i wouldnt even if Myhost paid me. Myhost has become very rude
and unprofessional. i will have all my domains removed from Myhost before the 06/08/2025. this is what i will be posting in Trustpilot
MyHost are a pleasure to deal with
MyHost are a pleasure to deal with with super friendly and helpful staff who respond to questions and issues very quickly. They made my migration from the hosting service I was with (and very dissatisfied with) a painless and stress-free experience. Their services are well priced and I am stoked that they are Kiwi owned with domestic data centres. Thank you, I am extremely happy.
Quick and efficient
Service delivery
Every time I have had a need to contact MyHost they have delivered to a very high standard that I have never experienced from any other similar type of organisation.
Prompt and Helpful
Good website portal and prompt helpful service to assist with any issues.
Patient and clear answers to questions
Patient and clear answers to questions. Thankyou
Excellent support system.
Excellent support system with good follow up. Highly recommended.
Helpful
My questions were answered in detail and everything made clear on how we can continue until our business is sold.
Dealing with real people who could…
Dealing with real people who could understand real situations and could communicate effectively, and most importantly deliver great service
Timely response with positive outcomes 😀
One of the best decisions I have ever made
Although my ticket request was low priority (my choice), I got a response back within minutes!
Not only a fast response but my query was resolved immediately.
All that on Kings Birthday Holiday too!!
You managed to find what was at the…
You managed to find what was at the cause of a display issue that had me stumped and others scratching their heads.
Prompt and clear responses to technical…
Prompt and clear responses to technical questions. Simple setup of domain name records. Well organised website.
Thank you for your customer service.
I noticed an email had gone to the spam folder
I noticed an email had gone to the spam folder on one of my regular senders. I was not sure how to trust the email. I emailed the support team late in the evening, I received a very friendly reply about 20 min later. The support staff explained why this may have happened. They provided easy instructions on how trust the email in trusted emails in spam filters. Now I know for next time. Great service since joining.
Excellent customer service
Excellent customer service. Really responsive and prompt. And they explained things clearly at every step. This is probably all normal stuff but unfortunately it's quite rare so very exciting to find it.
Answered the phone within seconds.
Answered the phone within seconds.
Polite and diagnosed the problem
Fixed the problem quickly
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