Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Your gifts are beautiful n things I'm sure everyone would love.. especially me.. 😁 They are so different n capture attention straight away.. your helpful contact n customer service is terrific.. 👍... Leggi di più

Valutata 3 stelle su 5

Item is as expected - but delivery was weird and tracking system failed. 4-6-26 Ordered 4-6-26 email to confirm delivery address and I responded same day. 4-13-26 email advising order had shippe... Leggi di più

Valutata 1 stelle su 5

Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it le... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Product delivered on time as per email. Names on the animal bears representing family members are all correct, and well printed. Very well padded and wrapped for long distance transport. Quality... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

90 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 82% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Item is as expected - Delivery and tracking weird

Item is as expected - but delivery was weird and tracking system failed.
4-6-26 Ordered
4-6-26 email to confirm delivery address and I responded same day.
4-13-26 email advising order had shipped with a tracking #
4-16-26 I checked the tracking system provided which indicated the item had been returned to sender !!! (death in family ensued and I couldn't follow up right away)
04-27-26 the item was surprisingly delivered.
The only other emails I received were ads to make me order something else - on 4/20, 4/23, 4/24, 4/25 twice, 4/26 four times, 4/28, and 4/30 (today).

27 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience ,meet my expectation.

2 marzo 2026
Non scritta su invito
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Risposta di Mygiftnest

Hello Alex,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 1 stelle su 5

SCAMMERS!!!!!

SCAMMERS!!!!!! want to charge an extra 20% for delivery

DO NOT USE THESE SCAMMERS

9 marzo 2026
Non scritta su invito
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Risposta di Mygiftnest

Hello RICH,

I am very sorry to hear about the negative experience you've had with our support team. We take these comments seriously, and I’d like to personally investigate why your goods haven't arrived and why our communication fell short.

I’m currently unable to match your reviewer profile to a specific order in our system. Please reach out to us at support@mygiftnest.com with your order number or the email address used at checkout.

As soon as we hear from you, I will make it my priority to provide a resolution immediately.

Sincerely,

Valutata 1 stelle su 5

Incompetent

If I could rate it a 0, I would. I ordered the customized bears for my Fiancé on February 2nd. I never received my item and they said UPS couldn’t find my address. I had everything typed in correctly and then the company said it was sent back to the facility. Now they are requesting I pay a 20% restocking/shipping fee in order for me to get my item. I asked for a full refund or for them to send it to me and they said they are unable to do either and are demanding I pay the 20% fee. I will NEVER use this company again.

27 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi Derek,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 5 stelle su 5

Good Quality

Good Quality

27 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hello Rafal,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 2 stelle su 5

Not what we expected

Product took 18 days to arrive and is not a puzzle because the parts are fixed to each other. Not what we expected.

24 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi Gaynor,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 1 stelle su 5

Delayed order, no contact despite email

Ordered something 10 days in advance for Valentine’s Day - it arrived 10 days later today! Complete joke. I asked for a refund and have recieved no response 10 days ago

24 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi Gene,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 1 stelle su 5

Company is a joke

Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it left china went to papa New Guinea and is now somewhere in Southeast Asia. The customer service is going to give you the runaround and keep giving you the same unhelpful unuseful tracking. Do not buy from this company go to Amazon. They have way cheaper options.

24 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi GearyU,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 5 stelle su 5

Bear family of 4

Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didn’t know it was made in Ireland, a wee bit late for Valentines day, but we still appreciated the fine workmanship.

21 febbraio 2026
Non scritta su invito
Logo di Mygiftnest

Risposta di Mygiftnest

Hello HLM,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 5 stelle su 5

Great gift idea

Great gift idea, well crafted. Delivery took 20 days.

20 febbraio 2026
Non scritta su invito
Logo di Mygiftnest

Risposta di Mygiftnest

Hello Gino,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 5 stelle su 5

Thank you very much for your care.

Thank you for your care.

15 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hello George,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 5 stelle su 5

A WONDERFUL GIFT

14 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hello Peter,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 1 stelle su 5

Scam site!!

Scam site!!! Read reviews before ordering. Ordered the polar bear puzzle for valentines. Said it would arrive before. So far a no-show. Tried to put in my order number to track and says no order found. Read these reviews after. Darn. Just got scammed out of $69!!!

2 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi David,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 1 stelle su 5

One of the worst experience ever

One of the worst experience ever. Christmas gift came after Christmas and was broken. Valentine gift is not going to be delivered at all unless I pay extra? Never buy from them. Similar items can be found on Amazon and you will be sure of delivery.

13 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi Samuel,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 5 stelle su 5

Coolest pillow for true friends my…

Coolest pillow for true friends my friend lovedit

9 febbraio 2026
Non scritta su invito
Logo di Mygiftnest

Risposta di Mygiftnest

Hello Alicia,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valutata 1 stelle su 5

A purchase that won’t be repeated

I wish I read the reviews before making a purchase! No gift option - so orders apparently have to come with price tag, or option to put down a message for the recipient. Also took forever - waiting for over a week and no tracking information. Apparently customer service can’t tell us when this will arrive either. Impossible to cancel or get a refund, even within 24 hours of placing the order. Never again

1 febbraio 2026
Non scritta su invito
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Risposta di Mygiftnest

Hi Jay,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 3 stelle su 5

Poor customer serviceI accidentallly included a duplicate…

I accidentallly included a duplicate order for $22. I immediately called in to your company to tell you of my error and to cancel the unwanted item. I was told that the order was already in production which I explained was impossible as I had just that moment put in the order. I was put on hold then told that the extra order was cancelled and my money would be refunded. Imagine my surprise when the order arrived weeks later with the unwanted product for which I had not been reimbursed. I will never order from you again and warn my friends of your duplicity. This is not customer service. You must be desperate for orders that you kept my mere $22.

7 gennaio 2026
Non scritta su invito
Logo di Mygiftnest

Risposta di Mygiftnest

Hi Magaly,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valutata 5 stelle su 5

My friend loved her pillow

My friend loved her pillow. I will be purchasing from this website again.

2 febbraio 2026
Non scritta su invito
Logo di Mygiftnest

Risposta di Mygiftnest

Hello Jacque,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

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