I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I repor... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Leggi di più
L'azienda ha risposto
Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the to... Leggi di più
L'azienda ha risposto
I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di ordini alimentari online
- Negozio di frutta e verdura
- Grossista di frutta e verdura
- Bar specializzato in frutta
- Frutta all'ingrosso
Scritti dall'azienda
On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit
Informazioni di contatto
Unit 3, Oakland's Farm Estate, Goatsmoor Lane, CM49RS, Stock, Essex, Regno Unito
- 01277809810
- info@myexoticfruit.com
- myexoticfruit.com
4,5
Eccellente
254 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
One of the worst jackfruit eaten in my…
One of the worst jackfruit eaten in my whole life.ordered one kg they have given the unripen ones had to throw it..it’s not order online .please don’t waste ur money.I have send them mail or call u won’t get any response.
30 aprile 2023
Non scritta su invito
Great experience
Great experience! All the fruits were either ripe or under, no rotten surprises - which is always the main concern with fresh fruit/veg. Ordered on 8th, arrived on 11th and kept me updated via e-mail. Packaging was easy to dispose of, no unnecessary plastic!
11 maggio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you so much for this fantastic review! We're so glad you were pleased with your order and our customer service.
Really great ‘My Exotic Fruit’
I am so happy to have found ‘My Exotic Fruit’ - amazing service and communication along with quality products that came beautifully packaged. Will definitely be ordering again and again. Highly recommended.
9 maggio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you for this lovely review! We're so pleased to hear how highly you rate our rare fruits and customer service.
Absolutely adore MyExoticFruit
Thought it's time for another review, as I've ordered a couple more times since my last review haha; after checking my confirmation emails, it turns out that I've ordered from these guys 4 times within the first month of discovering them!
I am so happy and impressed with the quality of their products, as well as their service though.
They go above and beyond to make sure that everything is okay and so far every single one of my orders has arrived in perfect condition, beautifully and carefully packed (in recyclable packaging too, which is super important to me), every single bit of fruit has arrived in one piece, fresh and if something arrived unripe, it ripened perfectly (and tasted just like the ones I had back in the tropics!), the parcels were sent out quickly and with full tracking information and there was one time when something I ordered was out of stock, but I was quickly informed about this via email and even received a phone call from the warehouse when they were packing my order, apologising about the situation once again and was offered a replacement/swap!
I absolutely cannot fault My Exotic Fruit, thank you so much for the high quality products, service and for existing! :)
5 maggio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you so much for reviewing us again! We're so so happy that you rate our company so highly and that you are consistently impressed with the quality of your orders and our customer service. We really appreciate your custom!
Diabolical
This company did not deliver my fruit which was a present.. The customer service was poor. No proof of so called delivery was offered and Colin, the owner tried to bully me in writing and on the phone.
The competitor company Exotic Fruits.co.uk is EXCELLENT and I would highly RECOMMEND.
To this day they have not provided proof of delivery nor a refund. Save your money folks. Nond of the reviews for this company are verified.
7 aprile 2023
Non scritta su invito
Superb company with excellent customer…
Superb company with excellent customer service. 5 stars from me!
18 aprile 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you for this brilliant review! I'm so glad you are pleased with customer service.
I have long searched for a eshop that…
I have long searched for a eshop that would deliver exotic fruits to remind me of my childhood and I am well happy and excited to say that My Exotic Fruit has found a loyal customer, me! The fruits have come in within the same week of ordering with a lovely email notifying of when they’re expected! The fruits are absolutely divine, well packaged and in impeccable condition! I am grateful for your services - thank You! I am already looking at what my next order will be! (Fruits ordered so far soursop, papaya, mangosteen, guava & burro banana)
13 marzo 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you so much for this lovely review! We're so happy to hear how highly you rate our service and how much you enjoy our rare fruits!
My Exotic Fruit is very good and reliable company with great fruit assortment.
My Exotic Fruit is very good and reliable company. Large assortment of fruits of excellent quality, which are delivered in a short time.
3 marzo 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you for this great review! We're so pleased that you are impressed with the range and quality of the rare fruits we sell.
Great company, fresh fruit, huge variety
Great company with a huge variety of fresh exotic fruits you can’t get anywhere else. I placed an order and it arrived a few days later also coming with free online tracking. The fruits were extremely fresh, ripe and great tasting! Overall I would definitely recommend this company to anyone who is interested in strange and exotic fruits like me!
28 gennaio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Thank you so much for this fantastic review! We're so happy to hear how highly you rate our range of rare fruits!
1st time ordering i wasnt too sure but…
1st time ordering i wasnt too sure but glad I did...order on Tuesday night received Thursday morning super fast super well pack I will order again and again thank you
9 febbraio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Hello Tyana,
Thank you for sharing your positive feedback regarding our speedy delivery and super fresh produce.
Our warehouse team work to high standard to ensure only the best produce is picked and packed to be sent to your home.
We always aim to dispatch within three working days, however we always aim to source, pick, and pack your produce sooner and exceed expectations.
Again thanks for your positive feedback and we hope to see you using our company again soon.
Many thanks,
Derry
Co-owner
My Exotic Fruit
Very awful
Very awful! a coconut jelly? There was no jelly at all; only unfavourable water. I thought the coconut water from my local grocery store was superior. I only ordered this to sample the original jelly that was affixed to the sensitive coconut, as none of my coconuts contained jelly. felt ripped off for the cost! Will not at anyway suggest.
31 gennaio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Hello Crosmin,
I'm very sorry to hear that the lack of naturally-occurring jelly in the coconuts you received has completely tarnished your experience with us. Considering that the thickness of the coconut jelly is entirely in the hands of mother nature, not in our control, I do think your 1 star review is unfair and not wholly representative of your transaction with our company.
It is possible for fruits to sometimes not taste or grow as expected, if that's the case we will always endeavour to resolve any issues in a fair way and of course in favour of our customers. It is my view that you have not been ripped off, rather that the coconuts had less jelly than you were expecting and therefore you were unable to enjoy them as intended. If anything we have both been short-changed by mother nature herself. A disappointing outcome for both parties at present but please do still feel free to reach out to our team by email for resolution.
Many thanks,
My Exotic Fruit
Fantastic service
Fantastic service. Fast delivery and great communication. Thank you!
27 gennaio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Hello Sim Ma,
Our emails team aim to respond to any queries within 24 hours to ensure a smooth transaction with us at My Exotic Fruit.
We are also always available to take any calls, you can fire away with any questions you may have for our knowledgeable team.
Thank you for your positive feedback!
Many thanks,
Derry
Co-owner
My Exotic Fruit
Such a pleasure to deal with
Such a pleasure to deal with! Professional and efficient!
24 gennaio 2023
Non scritta su invito
Risposta di My Exotic Fruit
Hello Vladimir,
It sure was also a pleasure to supply you with our produce.
We look forward to helping you again soon.
Many thanks,
Derry
Co-owner
My Exotic Fruit
Probably the best exotic fruits…
Probably the best exotic fruits delivery in UK.
I ordered Mangos, no surprises tasty and fresh fruits.
2 dicembre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
We consider ourselves to be the UK’s leading online exotic fruit retailer so I’m happy that your review supports our bold statement! I’m glad you enjoyed the mangoes and the good news is that mango season is just starting to ramp up after a few months with only a few varieties available. The very first of the Indian mangoes just arrived today, if you’d like some more mangoes please email Isabel our customer experience manager, she’ll be able to help you out.
Many thanks for your custom,
Colin
Managing Director
My Exotic Fruit
Quality Fruits & Great Customer Service
I love ordering my fruits from this company Always a great wellbeing treat! My items are always prepared with care and the fruits are of great quality. Customer service is always a pleasant and satisfying experience. Always worth the buy.
7 ottobre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
It’s great to hear that you love ordering your fruits from us! Eating healthy is an important step to looking after one’s wellbeing, we’re glad that you choose our exotic fruits for your wellbeing treat. It seems all round we are doing things right for you at the moment but of course if anything ever falls below your expectations please let us know!
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Really lovely fruit
I got the small box of mixed fruits but I wouldn't have described it as small, it had a little bit of lots of different fruits and the box was hefty. The fruit was fresh and came with 2 cards to notify what was ripe and ready, and what needed to be left a few days. All of it was delicious and considering it was delivered, it was in just as good nick as fruit you'd buy from a shop because it was very well packaged.
I'll definitely be treating myself to another bigger box soon, looking forward to seeing what's in it
3 novembre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
Thank you for your feedback on our small exotic fruit selection box. I’m glad you consider this box to be of good value for money (small boxes contain 14 to 18 varieties of exotic fruit for any readers of this reply). Id like to thank you for your commitment to come back and try another one of our exotic fruit selection boxes, its returning customers like you that we are so grateful for!
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Delicious!
My exotic fruits is by far the best company I’ve ever ordered exotic fruits from! They have a massive selection from all over the world in different options (dried,fresh etc) the fruit always arrives in great packaging to ensure its safe in transit, not to mention how quick the delivery is. They send cards on how to store the fruits when you receive them, which is great! The customer service is amazing too!
7 novembre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
Thank you so much for your positive words! It’s an honour that you consider us to be the best company you’ve ordered your exotic fruits from. We’re proud of our large selection of tropical fruits which we’ve carefully curated over the last 9 years. Im pleased to hear that your fruits are always arriving in good condition and swiftly. Our overnight courier companies are part to thank for that. I will pass on your comments regarding customer service to our office team. Please do let us know if there’s anything we can improve, your continued feedback is very important to us.
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Excellent company
Excellent company. Fruit is as described, if the individual fruits are a little smaller than advertised then they give you more. Delivery is very good. I have ordered from them lots of times. When I have had the occasional problem they have dealt with it promptly, professionally and always courteously. I can't recommend them more highly.
22 settembre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello ,
Thank you for your glowing review of My Exotic Fruit!
It’s great to hear you are happy with your purchases with us and I’m happy to hear that if there ever has been a problem we have dealt with it to your satisfaction. We always aim to offer good value for money, giving extra fruit when they are small is one of the ways we do this. Thank you for recommending our company, I hope readers of your review act on your recommendation and try out www.myexoticfruit.com
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Amazing team and delicious fruits…!
I have been purchasing from MyExotic Fruit since 2019. The quality of each piece of fruit, wrapped carefully as well as the amazing selection really stood out for me. The fact that they listen to their customers, are readily accessible to answer any queries and also have offers available keeps me coming back.
12 ottobre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
Thank you so much for sticking with us since you first purchased in 2019!
Our team in the warehouse work hard to ensure that the fruits arrive perfectly with our customers so it’s great to hear you have noticed that. I will pass these positive comments onto the warehouse team.
We will always do our best to listen to and implement improvements based on our customer feedback. Please never hesitate to share your thoughts and feedback with us.
I hope you continue to shop with us.
Many thanks,
Colin
Managing director
My Exotic Fruit
Good variety of fruits and great to…
Good variety of fruits and great to access fruit we wouldn’t usually get in the UK. Pleased with recent delivery, particularly the soursop and will continue to buy from my exotic fruit. Good customer service quick responses. When I did have an issue, they were swift and on the ball in rectifying it. Deffo recommend.
9 ottobre 2022
Non scritta su invito
Risposta di My Exotic Fruit
Hello,
Thank you for your review. We aim to offer the most diverse range of exotic fruits of any company in the UK, including of course as you mentioned fruits that people can’t usually find in local grocery stores and supermarkets. As far as we are aware we still have the best range of tropical fruit of any company in the UK! Good to hear that we resolved your issue satisfactorily, sorry there was an issue in the first place.
Thank you for the recommendation and also thank you for your continued custom,
Colin
Managing director
My Exotic Fruit
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.