Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Billing Scam! It's easy to sign up for Billie but it's impossible to cancel. I've tried contacting the company's customer service multiple times. They respond saying they'll process the cancellation b... Leggi di più

Valutata 1 stelle su 5

I purchased a razor and shaving cream a month ago. Received tracking information a week later and still haven’t received the package. Contacted the company by email since they do not offer other optio... Leggi di più

Valutata 5 stelle su 5

I have had razor subscriptions with three different companies and have used several types of disposable razors over the years and I can say without any hesitation that billie razors are hands down the... Leggi di più

Valutata 1 stelle su 5

I ordered two starter kits on Jan 9th and it's been over two weeks and both haven't arrived yet. I'm tracking the order being send to Fort Worth for my mom and it tells me the package has been sent to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Estetica e benessere

Scritti dall'azienda

Hi, Hello! We’re Billie, a shave and body brand delivering premium quality razors and body care products at half the price. American-made blades, encased in aloe shave soap, delivered to your door every 1, 2 or 3 months.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(162)

9 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

The razors are good, bad shipping

The razors are good, the shipping is terrible! They claim they ship eco friendly mail that has no tracking number. 18 plus days for delivery from initial shipping is crazy! I work in e-commerce and standard first class mail shipping is 3-6 business days.

15 febbraio 2023
Non scritta su invito
Valutata 3 stelle su 5

Getting extremely annoyed with their…

Getting extremely annoyed with their slow delivery of refill blades. I get emails every month telling me that my Refill Order of 4 blades is about to ship. Then 3 weeks later I'm still waiting for my refills. It's the same old 'song and dance' every time I email them to find out where my order is: The USPS is slow and experiencing delays, etc. There is something fundamentally wrong with how this company does business or handles their shipping, because no other company I order from is THIS DARN SLOW. I am about to cancel all future orders as I've had enough.

6 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Billing Scam

Billing Scam! It's easy to sign up for Billie but it's impossible to cancel. I've tried contacting the company's customer service multiple times. They respond saying they'll process the cancellation but I keep getting charged every 3 months. I tried inactivating automatic charges via my PayPal account, we'll see if that works. I may also block charges via my credit card as another reviewer did. I highly doubt I'll get a refund but hopefully they won't get any more of my $$$. Never again!

24 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Do not buy razors from Billie

We bought a razor. We didn't want recurring shipments, but they signed us up for that anyway. We called to ask them to stop. They said they would, and that they would refund our money. Our money has not been refunded, so now I have to call my credit card to tell them not to authorize further charges. Bille is either a scam or it's pathetically incompetent.

13 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

I signed up for replacement head…

I signed up for replacement head delivery every 3 months and “magically” I was being billed the next month with my account stating I signed up for monthly delivery. They changed it without my consent and there isn’t even a number to call. I’ll be contacting my bank. Shady!

5 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Scamming

This is the second time I had stuff in my bag that I was waiting to buy and they automatically shipped it and charged me. I’m not sure how they do that but like I said this is the second time this has happened. They did refund but do not charge me until I check out! I tried to give them another chance but I’m done!

1 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I have had razor subscriptions with…

I have had razor subscriptions with three different companies and have used several types of disposable razors over the years and I can say without any hesitation that billie razors are hands down the best I've ever used. Blades are super sharp and great quality. Always a close shave with pretty much zero irritation. The price is so reasonable and I love the high quality of the product. This is one woman who plans on being a lifetime customer. Thanks billie!!!! You're the best ever.

22 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

The worst

The worst. I don’t know if they changed the design of the handle or what it is but it’s impossible to shave without the razor head falling out 3-5 times per shower. I will not be repurchasing.

14 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great razors and better customer service

My sister recommended them to me a while back and I was hesitant because I have really sensitive skin and it doesn't take much for my skin to break out or end up with horrible razor burn. I decided to give them a try and I haven't gone back since! The razors are amazing, I get such a close shave and no cuts or knicks! And another thing I love is I don't even have to use shaving cream and my legs don't break out. They also have the best customer service! I made a mistake and forgot to update my address in time for my shipment to go out and I reached out to them and they sent it to my new address with no charge. I was amazed, this is such an amazing company. Billie razors are the only ones I will use.

25 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Not impressed

Not impressed! First the aloe/moisturizer that surrounds the blades gets sticky and if you are like me and put the razor cap back on the aloe glues the cap on making it almost impossible to get it back off. Most of the time the razor comes off while I fight to get the cap off.
The razor head also just comes off easily while I’m shaving which isn’t safe and it causes cuts.
Does anyone else have these issues or am I alone in this?
I think this razor is no good.

9 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

This is a good product

I just started using Billie razors. They do the job. No nicks and the price is amazing.
Also the customer service is wonderful
I was mistakenly billed twice for my auto delivery. I sent them an email and they credited my account immediately.

28 agosto 2022
Non scritta su invito
Valutata 3 stelle su 5

I loved Billie...at first.

I loved Billie at first and told everyone. Now we have a ton of blades and have noticed the quality has gone down. Not getting as close of a shave as when I first purchased.

Today I canceled my subscriptions (I had 2, one for me and 1 for my husband because he loved it so much at first too).

26 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Only giving a 1 star review because I…

Only giving a 1 star review because I couldnt do 0. This razor was worse then the cheap travel razors I buy at a dollar store. I got razor burn and cuts all over my legs and their shaving cream was too thick to use. Then they sent another one because I was on a subscription and didnt realize and they wouldnt let me cancel it and than told me they dont accept returns. this place is a joke! what a scam!

14 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

My son went here 2 day an asked for a…

My son went here 2 day an asked for a fade an not to touch the top but ho no she did the total opposite she made it look like half a fade took far to much of the top so clearly didn't listen to anything he had told her .he was truly gutted with what she had done so I can truly say I won't ever yse this s place again as some of them need to go bk to collage an learn a few things about cutting hair .what a s show

1 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

I do NOT recommend this product

I bought the coral razor recently and couldn’t be more disappointed. No matter what area I use it on it gives me severe razor burn, leaves stubbles and makes me sticky. The soap or whatever they have around the blades is like glue and took forever to get it off my skin. The soap around the blades also must come out too far because I can’t get a smooth shave no matter how hard I tried. I had lots of tiny cuts even when pushing softly. It’s just junk. But I guess you get what you pay for. It was cheap so I should have known better. I 10/10 do not recommend especially if you have sensitive skin

1 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

I had issues from the very beginning

I had issues from the very beginning, but I kept giving Billie a chance. Nearly a year later and I canceled my subscription. Their razors and shaving cream are ok, but not any better or cheaper than what I was using before. When I first subscribed, I ordered a shave cream and travel cover but they were missing from my order. Billie made it right and sent them right away, but it took nearly two weeks! Then when my refills were sent out the second time, it took nearly a month! There was no tracking and when they didn’t arrived by the last date of the range, I contacted customer service. Their answer was to wait a week. It took nearly two more weeks. I decided to let those two problems slide, as I know shipping issues are common these days. But same thing is happening this time. My refill blades have not shown up when they were due a few days ago. Billie said they checked the tracking number(which is funny since the email saying the blades were sent says there is no tracking available) and my package is lost! So they are sending a replacement, will see if I actually get it. I canceled my subscription and will just go back to my previous brands.

20 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

The razor is okay

The razor is okay. I didn't get to use mine for very long since the stuff on the blade melted(?) or something so I could no longer use it. 3 months later I just get an email that my order is ready and I'm very confused. There is no option from what I can see to stop a subscription so I didnt think I was apart of one. I also don't understand how it says it has my card information stored when I had to change my card number after my order was placed. How do they have this updated information? This makes me extremely uncomfortable.

27 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

I was a customer for years…no longer

I was a customer for years but recently they changed their shipping method and it’s been 3 weeks since they charged my card and I still haven’t received my refill order. I contacted them and they said to give it another week to see if it shows up! Waiting for a month for something I already paid for and really need is unacceptable, now I have to go spend money on razors elsewhere because I’ve been out for way to long! I cancelled my account today after being a customer for several years. They really might want to rethink their shipping method after looking at all the people complaining about the same thing.

17 marzo 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più