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Valutata 5 stelle su 5

My application for two My Arrival Cards was forwarded approximately 8 weeks ago with payment. The applications were "still progressing" I hadn't heard anything until I sent a message stating my con... Leggi di più

Valutata 5 stelle su 5

The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

they prompt you to get their services as if you missed out and no longer can go to destination, so you pay the extra charges +governmental fees that are usually offered at no fees. i asked for a refun... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The application process was easy when you have your passport available and the address of where you are staying. They were quick to approve.

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente per il visto

Scritti dall'azienda

MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations. We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure. Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient. Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

56 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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4,5

Tutte le recensioni

(56)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The site is easy to understand

The site is easy to understand, no problems to fill in the data - everything went quickly - the time until the delivery of the document might create a problem for those who don´t know about the procedure which previously could be done immediately... perhaps the Indo authorities can accelerate the procedure in the future.
otherwise - as said above - everything fine

18 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Hi Olaf,

thank you for your detailed feedback! We’re glad to read that you found the site easy to understand and that the application process went smoothly.

We understand that the processing time may be different from what travelers were previously accustomed to. We do offer an urgent processing option for those who need their document sooner. However, we always recommend submitting the application as early as possible before your trip to allow sufficient time for processing and delivery.

We truly appreciate your feedback and are happy to hear that, overall, everything went well. If you have any questions at any time, we’re always here to help!

Valutata 5 stelle su 5

Essy to fill out …

Essy to fill out …

17 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Happy to read that you experienced our application form as easy to fill out, that is what we strive for! :D

Have great trip Marcel!

Valutata 5 stelle su 5

Amazing and my journey went smoothly…

Amazing and my journey went smoothly straight through the gate no problem

15 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your feedback! We’re glad to hear that everything went smoothly. One of the benefits of completing the application online before departure is that you can take care of the process in advance, helping make your travel experience more convenient and stress-free.

We appreciate you choosing our service, and if you have any questions, we’re always here to help!

Valutata 5 stelle su 5

Einfach zu handeln

Einfach zu handeln, braucht halt etwas Zeit

16 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Vielen Dank für Ihr Feedback! Es freut uns, dass die Beantragung einfach und unkompliziert war. Wir verstehen, dass die Bearbeitungszeit etwas Geduld erfordern kann. Genau deshalb empfehlen wir, den Antrag möglichst frühzeitig vor der Abreise online zu stellen – so haben Sie alles rechtzeitig erledigt

Valutata 5 stelle su 5

Easy and response was quick

Easy and response was quick

12 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your feedback! We’re happy to hear that you found the process easy and that you received a quick response. We truly appreciate you feedback, and if you have any questions, we’re always here to help!

Valutata 5 stelle su 5

Easy and a rapid response

Easy and a rapid response

14 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your feedback! We’re delighted to hear that you found the process easy and received a rapid response. If you have any questions, we’re always here to help!

Valutata 5 stelle su 5

Following the page is easy and I had in…

Following the page is easy and I had in done in less than 15 minutes. Just have to have all your information in front of you when you start the process.

14 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your positive feedback Rebecca !

We’re delighted to read that you found the process easy to follow and were able to complete it in less than 15 minutes.
Having all the required information ready beforehand is definitely helpful. We’re always working to make the process as smooth and straightforward as possible for our customers.

Thank you for the feedback, and we wish you a wonderful trip! ✈️

Valutata 5 stelle su 5

Quick and painless

Quick and painless, very professional.

14 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Hi Eric!

We’re glad to read that you found the process easy to follow and were able to complete it in less than 15 minutes. Having all the required information ready beforehand is definitely helpful. We’re always working to make the process as smooth and straightforward as possible for our customers.

Have a smooth journey and a wonderful stay! ✈️

Valutata 4 stelle su 5

Everything was fine

Everything was fine. Just some confusion for embakation

13 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Thank you for your feedback Kevin!

We’re glad to read that everything was fine overall. We’re sorry to hear there was some confusion regarding the embarkation process. We’re always here to help, so please don’t hesitate to reach out if you have any questions or need assistance.

Have a great trip and we hope to assist you again in the future!

Valutata 3 stelle su 5

Have been to Aruba several times

Have been to Aruba several times, never paid this much for ED card for me and my husband. Was always 2/$40. Your processing was very fast but the fee of $58 was expensive.

9 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Hi Phyllis

Thank you for sharing your feedback. We’re glad to hear that you found our processing very fast. We understand your concern regarding the $58 fee. The higher fee was due to the urgent processing service selected for your application, which allows us to prioritize the request and process it much faster.

Thank you again for your feedback, and we hope to assist you again on your future travels.

Valutata 5 stelle su 5

Verry fast delivery!

Verry fast delivery!

11 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your feedback!

We understand how important it is to receive your travel documentation promptly, and we always strive to make our service as quick, smooth, and reliable as possible.

Wising you a wonderful trip! ✈️

Valutata 5 stelle su 5

that every thing when good no misstakes

everything went well completed file ASAP

5 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your great feedback Peter! We’re delighted to hear that everything went smoothly and that your documentation was completed as quickly as possible. We understand how important it is to have your travel documents ready on time, and we’re always committed to making the process as efficient and stress-free as possible. We truly appreciate you and wish you a wonderful trip!

Valutata 5 stelle su 5

Quick and Easy

The card came within minutes after completing- did not take 12 hours.

6 settembre 2026
Non scritta su invito
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Risposta di MyArrival

We’re happy to hear that your card arrived within minutes of completing the process. We understand how important it is to receive your travel documents quickly, and we take great care to make the process as fast and seamless as possible. We truly appreciate your review and wish you a fantastic trip!

Valutata 5 stelle su 5

User friendly app

User friendly app. Quick response. Easy to follow directions.

5 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Thank you for your fantastic feedback! We’re delighted to read that you found our app user-friendly, our response time quick, and the directions easy to follow. We work hard to make the process as simple and convenient as possible, so it’s great to know we achieved that for you. We truly appreciate your support and wish you a smooth and enjoyable trip!

Valutata 5 stelle su 5

Arriving at Cape town was quick and easy

Arriving at Cape town was quick and easy

4 settembre 2026
Non scritta su invito
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Risposta di MyArrival

Hi Margaret,

thank you for your kind words. We’re happy to read that your arrival in Cape Town was quick and easy. We’re always pleased to make the application process as smooth and stress-free as possible.

We hope you have a wonderful time in South Africa!

Valutata 4 stelle su 5

The format was easy to navigate and the…

The format was easy to navigate and the application was processed efficiently. We have had the pleasure of visiting Aruba numerous times and this was the first time we needed to have an ED card. It would have been helpful if our resort actually informed us that we needed to do this. We found out by chance

31 agosto 2026
Non scritta su invito
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Risposta di MyArrival

HI Lisa,

thank you for your wonderful feedback! We’re delighted to read that you found the format easy to navigate and that your application was processed efficiently.

We completely understand your frustration about not being informed about the ED Card requirement by your resort, especially as you’ve visited Aruba many times before. Requirements can change, and we appreciate you sharing your experience. We’re glad you happened to find out and were able to complete the process smoothly.

We hope you have a fantastic time in Aruba!

Valutata 4 stelle su 5

Easy and very efficient.

3 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

HI Edward!

We really appreciate you taking the time to share your experience with us. We’re always looking for ways to improve our service and provide the best possible support to our customers. If you have any suggestions or feedback on how we could make your experience even better, we’d love to hear from you. Please don’t hesitate to reach out to our team — your feedback is truly valuable to us!

Valutata 5 stelle su 5

Easy to use

Easy to use
Initially concerned about receiving the paperwork on time, but the process worked really well

4 settembre 2026
Non scritta su invito
Logo di MyArrival

Risposta di MyArrival

Hi John!

Thank you for sharing your experience! We completely understand the concern, as receiving your paperwork on time is an important part of preparing for your trip. We take great care to process and send all documents as promptly and efficiently as possible, because we know how vital they are to your travel plans. We’re very pleased to hear that everything worked well for you!

Have smooth journey!

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