I had ordered merchandise and there was a mixup with the correct delivery address. My order had been shipped to someone else. After contacting M.A.C. about this, I had the pleasure of working with Ev... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I cannot stress how absolutely abysmal this company is. Ordered bottled water, week later chased and said they couldn’t deliver to my address, so asked for refund, they don’t respond to WhatsApp or em... Leggi di più
I was a little nervous about ordering from overseas to the U.S. but I couldn’t find anything comparable domestically. I was able to track the shipment, communication by e-mail was responsive, and ship... Leggi di più
L'azienda ha risposto
My products arrived quickly, I was regularly updated on delivery. I gave my brother 2 of the bottles of pepper sauce, he was delighted! Unfortunately one bottle was broken but that's not the sellers... Leggi di più
2,7
Scarso
282 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very awesome experience love how they…
Very awesome experience love how they treated me and my family and friends
4 dicembre 2023
Non scritta su invito
Risposta di My Africa Caribbean
Dear Mayra,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Pleasantly surprised with the customer…
Pleasantly surprised with the customer service. Addressed my issue very quickly and to my satisfaction.
12 dicembre 2023
Non scritta su invito
Risposta di My Africa Caribbean
Dear Joshua,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Supreme service
Supreme service. Customer service assistance is top notch. I love a good customer experience. Thank you for serving our community ❤️.
7 febbraio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Jacqueline,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Best customer service here
Best customer service here. I highly recommend t this company for all needs. You will not be disappointed in your choice here.
25 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Linda,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Great customer service
Great customer service! Availability of items is an A+, affordable and good quality! Would recommend other to give it a try! Its is very essy to order!
26 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Jailene,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Highly recommend this company
Highly recommend this company, they have very clean and fresh produce available and ordering from them is extremely simple. The customer service is fantastic as well if you need any help! I will continue to use them!
9 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Summer,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Great company and great products they…
Great company and great products they are very communicative and professional I highly recommend giving them a try
23 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Austin,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Great service
Very easy to order what I required. Excellent and fast replies to my emails regarding delivery. Excellent communication overall. Good prices. Easy website and ordering process. Got order confirmation and despatch confirmation. Really excellent service.
11 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Summer,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Highly recommended
Highly recommended, very good fresh product, easy to order and price efficient
19 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Lynzee,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Amazing service
This is amazing company and the products and of very good quality! I would definitely recommend it to my friends and family and co workers!
5 gennaio 2024
Non scritta su invito
Risposta di My Africa Caribbean
Dear Courtney,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
I ordered last month
I ordered last month. Everything was right on time. Everything I ordered was there. I recommend . The price was reasonable . Great customer service .
31 dicembre 2023
Non scritta su invito
Risposta di My Africa Caribbean
Dear Jessica,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
They are so awful it's better to call…
They are so awful it's better to call your bank for the refund. Its open and closed case. THEY NEVER SHIP ANYWAY!
23 gennaio 2024
Non scritta su invito
THE MOST UNRELIABLE SERVICE
THE MOST UNRELIABLE SERVICE, Lengthly delayed. WHAT A REGRET FOR THIS REAL MESS SERVICE. I orded carrot cake as a birthday present on 2nd for (6th Jan birthday), the cake was arrived on 9th(not 2-3 days as stated), when opened, it turned up as 'Sesame seeds big pack' NO CAKE!!!! Staff is useless, lack of communication. Promised to call back in 1 hour, but did not. I had call several times to inform the problem . I asked for a refund, staff refused, then the cake was delivered again on 13th. This time will be no use for us. This company has not made a mistake once, but several times according to the reveiws. I should read the reviews before ordered and I have remembered the quote “Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.” Bad news spread fast. They should go to learn 'Total quaity management and total service delivery'
3 gennaio 2024
Item ordered 12th December with…
Item ordered 12th December with shipping described as 3 business days and still not received! Multiple promises via webchat a d each day they promise shipment it comes and goes without hearing anything. Possibly scam company. Never use.
9 gennaio 2024
Non scritta su invito
Still insist that the order was…
Still insist that the order was delivered in full and will not acknowledge that it was missing an item. Will never buy from them again. luckily the competition is good out there and I can shop else ware quite happily. Date is when I raised my outstanding issue with them again. They just go under ground, useless
5 gennaio 2024
Non scritta su invito
Never received the goods I ordered
Never received the goods I ordered and no refund. Tracking information just stuck at 'label printed' stage ever since I made the payment. I didn't go to Trustpilot to post this review, My Africa Caribbean contacted me and asked me for my review of the purchase. So I've given one. It's possible this company is a scam.
27 dicembre 2023
Only place that has them
I have ordered from them twice now and so far have had a positive experience both times. They are the only ones with the rainbow cans and ordering is very easy. Would definitely recommend.
3 dicembre 2023
Risposta di My Africa Caribbean
Dear Mehnaz,
We wanted to take a moment to express our heartfelt gratitude for your recent review! Your kind words and positive feedback truly brightened our day and reaffirmed why we love what we do.
Your thoughtful review not only encourages us but also inspires us to continue striving for excellence in everything we do. Knowing that we've made a positive impact on your experience means the world to us.
At My Africa Caribbean, we are committed to delivering top-notch products/services and ensuring that each customer feels valued and satisfied. Your review serves as a testament to our efforts and motivates us to keep raising the bar.
Thank you once again for taking the time to share your experience with us and the world. We are incredibly grateful for your support and look forward to serving you even better in the future.
Warmest regards,
MAC Team
Excellent experience.
I ordered 2 cartons of eggnog (very difficult to get hold of any at this time of year) from Amazon and My Africa Carribean were the business suppliers. I received a WhatsApp message to let me know that my order had been received and shortly afterwards another message to say my order had been dispatched, with tracking information. I have received my product in excellent condition and a use by date of 7 months time. Excellent service from start to finish, thank you My Africa Carribean.
7 dicembre 2023
Non scritta su invito
Cant say that i am impressed with this…
Cant say that i am impressed with this company. Was told it would take 2 business days and its been 4 days and no delivery. No response from emails or whats ap messages. I called the support line who were also pretty unhelpful saying due to high volume of orders deliveries are not being dispatched on time. They should let customers know this on their website that it is not 2 business days. The lady on the phone was not reassuring at all on when I will receive my product.
10 dicembre 2023
Non scritta su invito
I’m really annoyed had to pay 20 pounds…
I’m really annoyed had to pay 20 pounds extra to collect my parcel that was dumped in a different location by ups never again I use this shop it’s not helpful
3 dicembre 2023
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