Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ich spiele nun schon seit einigen Wochen bei my Stake. Die Slotspiele machen mir Spass. Es sind tolle Erlebnisse. Einfache Nutzung. Keine technischen Probleme.

Valutata 4 stelle su 5

I'm fairly new to My Stake but not to social casinos. The site is appealing to the eye, and easy to navigate. They have lots of games, and most of my favorites are included. I haven't had to seek supp... Leggi di più

Valutata 1 stelle su 5

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bonjour , a contrario de *BETIFY* qui vous demande l'acte de naissance de vôtre arrière grand-père pour vous donner vos gains "M'y stake" joue le jeu ..... J'ai bien gagné 1000€ a "AERO" A vous de t... Leggi di più

Dettagli dell'azienda

  1. Casinò
  2. Sala per giochi d'azzardo
  3. Servizio di giochi d'azzardo
  4. Casinò o centro scommesse online

Scritti dall'azienda

Mystake Casino was founded by a team of professionals to reinvent the online gaming experience. The gaming experience is amplified with unique promotions, the most phenomenal bonuses and fair play at all times. Diverse online gaming products allow players to enjoy the games they fancy (sportsbook, slots, live casino, minigames, E-sport or virtual sport) in a specially safe and secure environment.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

51 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Boring game selection

Most of the slots look and feel the same. Same type of bonus, same sound effects. After like half an hour I felt like I was spinning one endlessly reskinned game. Got tired and cashed out what was left.

25 aprile 2026
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Risposta di MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that our platform offers a wide selection of games across multiple categories, including slots, live casino, table games, and other popular options from various providers.

Game preferences can vary from player to player, but we continuously expand our library to offer diverse content and new experiences.

Kind regards,
Mystake Team

Valutata 1 stelle su 5

Email support never answered

Sent them a detailed email with screenshots about a game crash and money missing. Week later, still nothing. Not even a canned “we received your ticket”. If they can’t reply about missing funds, that’s a big red flag to me.

25 aprile 2026
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Risposta di MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all support requests are received and reviewed by our team. Response times may vary depending on the nature of the case and any required investigation.

Please provide your username so we can check your case further and assist you accordingly.

Kind regards,
Mystake Team

Valutata 1 stelle su 5

Tiny bet, still annoyed

I only played with small stakes but the way the bonus was structured meant I had to keep betting way longer than I wanted. By the time I met the conditions, there was almost nothing left to withdraw. Kind of pointless.

25 aprile 2026
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Risposta di MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at [support@mystake.email](mailto:support@mystake.email).

Best regards,
Mystake Team

Valutata 1 stelle su 5

Unclear promo calendar

They have some calendar with daily deals but rules change constantly and conditions are hidden in separate pages. I stopped bothering with promos at all.

25 aprile 2026
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Risposta di MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all active promotions, offers, and their applicable terms are available in the dedicated Promotions section of our website, where users can review the latest details at any time.

Our promotional calendar is regularly updated to reflect new campaigns, expiry dates, and seasonal offers, which may give the impression of frequent changes, but this is done to keep information accurate and current. In addition, eligible users may also receive access to personalized VIP rewards and exclusive promotions.

We always aim to present our offers as clearly as possible and appreciate your comments, as they help us continue improving the user experience.

Kind regards,
Mystake Team

Valutata 1 stelle su 5

Weak responsible gambling

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to that.

25 aprile 2026
Non scritta su invito
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Risposta di MyStake Casino

Hello,

Thank you for your feedback. We take responsible gambling very seriously and would like to clarify that player protection tools and support resources are available on our platform. These include access to account limits, self-exclusion options, and guidance for users who may need assistance.

The location and presentation of these tools may vary across pages or devices, but they are available and intended to be accessible to all users. We continuously review the user experience to improve visibility and ease of access.

We appreciate your comments, as they help us identify areas where we can improve further.

Kind regards,
Mystake Team

Valutata 1 stelle su 5

Email-only support on weekends

On Saturday night the live chat button just disappeared, only email left. Response came Monday. Weekend issues basically ignored.

20 aprile 2026
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Risposta di MyStake Casino

Hello,

Thank you for sharing your feedback. We would like to clarify that our Live Support is available 24/7, including weekends. We have not recorded any scheduled interruption of the live chat service during the period mentioned.

It is possible that the chat option was temporarily hidden due to browser settings, connection issues, ad blockers, device compatibility, or account-related factors rather than being unavailable from our side.

We always encourage users to refresh the page, clear cache, or try another browser/device if the chat icon does not appear. Our support team also remains reachable by email at all times.

We appreciate your comments and are always working to improve the user experience.

Kind regards,
Mystake Team

Valutata 1 stelle su 5

Support Ignored My Screenshots

I sent them clear screenshots of a game crash with my bet and balance, and they still replied asking for “more proof”. How much proof do you need? In the end they said they can’t compensate because they can’t reproduce it. Pointless.

20 aprile 2026
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Risposta di MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at support@mystake.email.

Best regards,
Mystake Team

Valutata 1 stelle su 5

Faulty responsible gaming tools

Set a session limit but it didn’t kick me out when the time was up. Dangerous bug for something that important. Reported it, they shrugged.

20 aprile 2026
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Risposta di MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Valutata 1 stelle su 5

VIP rewards unstable

One week my VIP level gives certain cashback and perks, next week they’ve “updated the program” and my benefits are worse with no real explanation. Pretty demotivating to stay loyal anywhere when they move the goalposts.

20 aprile 2026
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Risposta di MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible. We need some specification from your side as your information does not meet the VIP offer on our platform.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Valutata 1 stelle su 5

No reality checks

I played way longer than I planned. Some sites at least show a reminder you’ve been playing for an hour. Here, nothing. No nudge, no limit suggestion, just infinite spin. Not healthy, honestly, and they don’t seem to care.

20 aprile 2026
Non scritta su invito
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Risposta di MyStake Casino

Hey,

We are sorry to hear about your experience. However, Is there anything you want us to improve at Mystake? We appreciate your sincere opinion.
If you could specify your issue, we would be able to help you. In any case, contact our support team at support@mystake.email for further assistance.

Kind regards,
Mystake team

Valutata 1 stelle su 5

Avoid this site at all costs

Avoid this site at all costs. They are happy to take your money, but the games "freeze" as soon as you start winning. When I requested a payout, they ghosted me completely. This isn't a casino; it's a professional scam operation. You've been warned!

9 aprile 2026
Non scritta su invito
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Risposta di MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Valutata 5 stelle su 5

Sehr schönes Casino

Sehr schönes Casino, My Stake gute Slots, Promotion und Interfaz.. Empfehlenswert Die Verifizierung geht schnell, der Support steht rund um die Uhr zur Verfügung, Auszahlungen erfolgen sehr schnell und Sie erhalten immer eine schnelle Antwort, wenn Sie eine E-Mail an das VIP-Management schreiben.

14 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

My Stake Lob

Ich spiele nun schon seit einigen Wochen bei my Stake.
Die Slotspiele machen mir Spass. Es sind tolle Erlebnisse.
Einfache Nutzung.
Keine technischen Probleme.

6 gennaio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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