MY Lolita-dress Recensioni 

Le shipping est un peu long (comme indiqué sur le site), mais sinon aucun soucis, l'article est conforme à la description et semble de bonne qualité.

Placed a pre-order here a few months ago and it arrived the end of august.
I can say I'm very satisfied! The product looks amazing in real life and feels like great quality.
The customer service was also great: I had some questions about things such as sizing and shipping costs, and Linda helped me out with all my questions.
Very happy with my purchase and will buy here again in the future :)

Looked almost the same. Though they did save money for manufacturing the ears because they don't look that good.

I recommend, I am surprised by the opinions of this store, I have already made 4 orders, two have already arrived and 3 have been sent. The clothes are beautiful and worth the wait. also Linda is very helpful, I write a lot of e-mails and I get a reply to every one. it is often written that pre orders takes 25 days, I have never waited more than 10 days from ordering and the package was sent. I really recommend ❤️

BE PATIENT
I waited 5 months for a dress, it arrived and it's so far the prettiest dress I ever had. It is handmade that is why it is long to arrive. The customer service is excellent. I do recommand

Quel honte de vendre des produit de si mauvaise qualité.
Je n'avais pas vu les avis avant de commander et je ne l'aurai pas fait si j'avais vu.
Maillot non concu pour femme enceinte et la coute mon dieu quel horreur.
A fuire absolument

You're honestly better off buying directly from Taobao or from an independent shopping service. Just opened one of my dresses to find it damaged. There are two ripped seams on the right side of the bust and the hem on the base of the dress is unfinished. Although the damage is not directly their fault it does mean that they don't check the items before they are sent to you. Unsurprisingly I left a bad review for this item and it hasn't been posted on their website. Also after they cancelled part of the same order, Linda offered me a free gift if I replaced the cancelled item with an item of higher value instead. I accepted her offer and purchased a higher priced dress but of course when I finally received the package 3 months later there was no free gift. Although I did not feel entitled to a gift, it was offered as an incentive/apology for the cancellation issue but never sent. In my opinion this is not how business should be done. If you still decide to shop with this company which I DO NOT RECOMMEND please at least ask for detailed photos of the items before they are mailed to you.

Linda ( customer service rep) has been nothing but nice and extremely helpful with me! She has returned every message and all questions I've asked. Yes it may take a day or 2 as we are half a world away but she has always answered. I have made two orders with them and just received my first package. It took about 2 months which is a little long but one item was a preorder so this is about average. Everything arrived in perfect order and once shipped arrived quickly! The fit was spot on! Quality of items is fabulous! These are Not knock offs they are the real brands. Yes custom orders and pre orders take awhile as they are custom and made to order. My only complaint which is Not this stores fault but some of the "in stock" items weren't really in stock But this is a problem with the suppliers.
Yes, I plan on shopping here again because they were so helpful! And they shipped DHL which was super fast.

Please, please don't buy from them.
The list of bs they've pulled is ridiculous. They let me buy items that weren't in stock without telling me, then left me waiting for 4 months before they'd even ship the order. They offered a partial refund; then withdrew the offer once I accepted it. They let me preorder an item, but didn't have it ready until 3 months after the "ready by" date. Their internal communications is a mess, and they never gave me an update on anything without me having to write and bother them about it myself first. The items are admittedly nice quality, but this company is a taobao reseller; you can get every single item from different resellers or from a taobao shipping service more easily. Very unprofessional company. Wouldn't recommend it to my worst enemy.

Commande faites pendant la crise du coronavirus celle ci a mis 6 mois à arriver bon service client mais difficulter à s'informer suivi de colis correct

The owner is a thief. Terrible customer service. Unprofessional. There are no reviews less than 5 stars on the website because they do not get posted. The owner doesn't send order or shipping confirmations or receipts so you have to keep emailing her if she has shipped the order.
I ordered two lucky packs and they were 3 months late. I asked for the lucky packs to include gothic lolita, but I only got sweet lolita in a black colorway. In the $29.99 lucky pack, the dress I got was poor quality, had wonky measurements, and a broken and awkwardly-placed zipper. I couldn't even find a stock photo of the dress because it was a plain, generic taobao dress from 2016. It was most likely dug up from the owner's storage because the dress is not on the website and probably hasn't been for years. The $9.99 lucky pack is a scam. All photos of the $9.99 lucky pack show a skirt or a dress, but I got an ugly cape with clashing themes. The cape had bat wings yet buttons with anchors. All of the items I got looked like things that were unsellable because of the bad designs.
I also got none of the accessories that were supposed to be included in the lucky pack. I bought a $9.99 pack and a $29.99 pack. The $9.99 pack included an item and 1 accessory, and the $29.99 pack included a dress and 2 accessories. I got none of the accessories. I could not make a PayPal dispute because the owner went as far as to edit the lucky pack's descriptions on the website's page before I could screenshot it. She deleted and edited the descriptions of the included accessories. She refused to refund for the missing items.
Also, the owner made an announcement on the website promising that anyone that ordered a lucky pack would get a free gift to compensate the extremely late shipping. No surprise, I did not get any free gifts for my 3 month late orders. The owner's response was "Really sorry for the missing gift. Could I include that in next pack? Could you please email me to remind about it, when there's next order?". The owner was not even willing to ship out the missing accessories or the free gifts. I am not going to order another lucky pack. I am not ordering at this store again. It is a scam.

They won't send your stuff to you and they WILL take your money. It is unbelievable the level of unprofessional behavior I experienced

Honestly I feel bad for those having a hard time with Linda.
When ordering from here remember this is a store that orders via taobao.
When she informed me some items form my order where in fact no longer in stock i sent her a dress i wanted from Taobao and not listed on her store, she ordered it for me no problem.

She also refunded me for the beret I wanted and then threw in a different but similar beret for free.

The shipping times will be long, but that's expected of Taobao and those that sell Taobao onwards.

Linda refunded me what money was left over and has been very professional, kind and honest throughout the whole order process.
Don't order from Taobao resellers if you're on a strict time frame. But i recommend it if you aren't under any time pressure!

I ordered items from this shop 3 times( because I am stupid) and each time I was really disappointed. Long story short: their items never arrive on time, no matter what. But my last experience with them is by far the worst.
On 1st september I have purchased a coord, ( it was not cheap, a few hundred dolars). They took my money, everything was fine, let them know that my deadline is at the end of november.
1 month later, I contacted them to see where my package is. The response was: "Our website had a bug and we didn't see your order, so it is not tailored". So they accepted my money, but couldn't let me know that I will get no package!
After compaining, I agreed to let them send it with premium shipping, promising that it will arrive right on the deadline.
Surprise it never did. They shipped it 2 days before the deadline!
I asked for a refund since they had ruined my plans and everything.
They just ignored and offered me some "shop credits" if I am satisfyed with my purchase.
WILL NEVER BUY FROM THEM AGAIN.
If you need your items in a certain amount of time, just don't. If you are fine with recieving them in 8 months, go ahead. Just make sure to mail them everyday, just to know if they are still being shipped :)!

I waited months for shoes. They arrived and the straps were too short to fasten. I wrote to them and they said they'd send me new straps in a couple months. In a couple months I contacted them and they apologized and said they'd send them, but I might have to wait another 6 weeks. They arrived, the straps were too long, I cut them to length, punched holes in them and stood up only to nearly break my ankle because the cheap junk shoes buckled under my weight at the point where the heels attach to sole. Stay away from this company. Cheap junk and crappy customer service.

Pre-ordered a Qi Lolita dress in November, contacted Linda to say it wasn't in in mid-January. She got back quickly promising it in April. It's now June and still no sign of my dress.

So sweet, and so lovely products! I got two pair of shoes that fits like a dreams, and lovely hat and a headband with a bow on it, I am really happy with it all!

Product is really beautiful and lady from my-lolita-dress.com very polite. I didn't have to wait too long for my order.
Naprawdę polecam!

For anyone looking to buy Lolita dresses, I suggest you stay clear of this company.
We ordered and paid for 2 custom-sized dresses from My Lolita Dress on 26-06-2016 - the total came to nearly $500 including shipping. When we didn't receive any information regarding my order after nearly month after payment, I then contacted the company for a tracking number and estimated time of delivery on 10-07-2016 (I understand that custom making dresses takes time but I have bought from Lolita companies before and received information within the month). I was then told that the order needed 2 months processing time before shipment. I then asked if it was possible that I would receive my order before the end of August, as the dresses were in fact a birthday present from my mother (the birthday was in July but I made the end of August the deadline). I was then told that there was a chance that the dresses would arrive before August 30 but that there was no guarantee. I said I understood and the last email regarding this deadline was sent on 14-07-2016. However, when I did not receive any information regarding the status of my order I then emailed the company again on 13-08-2016 and was told that both my dresses were still being tailored. I was given no estimated time as to when they'd be done or shipped out.I then queried again on 03-09-2016 after, again, receiving no information about the status of my order and it had been nearly 3 months since we made the payment. I was then told that "I understand your concern. Your payment's safe with us. I will check and get back to you on Monday [which would be 05-09-2016 - though, in all fairness, I don't know what the date would have been in China where the company is located]". I then received an email on 06-09-2016 that one of my dresses was ready and that the other was close to shipment and would be ready "within next week". I was then told to email them on 15-09-2016 if I had not received any information regarding the shipment of my order. When I did not receive any information I then emailed the company again on 20-09-2016 when I still had not received any information (I had been busy with Uni and such and hence hadn't got a chance to email them before then). I was then told that my second dress was taking "longer than estimated" and was still not ready, and I was asked if there was a deadline. I then reminded them that I gave them a deadline back in July and that I was now starting to doubt that I would ever get my order. In the same email I told them that if I did not receive confirmation of shipping date and tracking information within 48 hours (which would have been 27-09-2016 at this point) that we would be contacting our credit card company and filing a non-delivery of product for a full refund. On the same day I sent this email I was then offered to have my delivery split so that my first dress would be sent out and then the second dress would be sent out when it was ready (which they said would be the beginning of October) and that they would "burden the extra shipment fee". I accepted and on 26-09-2016 that my first dress had been shipped, that I would receive tracking information 2-3 days later (so 28/29-09-2016) and that my dress would arrive within 1 week. They also said that they would email me when the second dress was ready for shipment and that I would receive tracking info when it was available.
It is now 03-10-2016 (7 days later) and I have yet to receive tracking info or official confirmation of shipment for the first yet, let alone the actual package. Fed up, I emailed the company to inform them that we are now going to our credit card company to file for a non-receipt of goods and request for a full refund (however, due to how long it's been since the payment was made, we are unsure if will be able to get any money back). I then received any automatic email almost immediately after I sent it saying that they are away on holiday from September 30 (30-09-2016) to October 5 (05-10-2016) and that they would get back to me on October 6 (06-10-2016).
This is a clear case of stalling and because of this company we have now lost nearly $500 with nothing to show for it (and I never got my birthday present). So please steer clear of this company; don't let this happen to you.

I ordred a dress I needed within 30 day and then I found out it first would come 30-75 days later, a really really nice lady from My-Lolita-dress.com helped me ordre a new one!! And the new one came in a week. I have now, have tried it on! And it is perfect!!

It's amazing!! If I am gonna an other, I would 100 % ordre from My-Lolita-Dress.com again. Never had better service other websites!!

Thank you for the dress :)