Musicbed Recensioni 354

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Youtube hat meine Videos wegen Urheberrecht komplett gesperrt, sodass die SYNC-ID nicht greifen konnte.Der Service hat sich umgehend darum gekümmert und es war binnen weniger Stunden geklärt. Super Ku... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently contacted them to inquire about the submission process, and I was struck by how instant and professional the response was. The process itself was super easy. Regardless of the outcome, I am... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Catalog is great but their website is terrible. Slow to a degree that it's unusable. As soon as I load up their website and start playing a couple of tracks it completely eats up my CPU. Tried it on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience with them overall! I really appreciated the fact that once I subscribed to their platform they setup an intro call with me. On this call they walked me through everything in grea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi per le imprese

Scritti dall'azienda

License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

354 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing experience with Musicbed

For two consecutive years, I’ve had a wonderful experience with Musicbed, especially with Jeremy. He has been extremely professional in guiding me toward exactly what I needed and has great knowledge of the field, helping me resolve my needs.

11 febbraio 2026
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Risposta di Musicbed

Thank you so much Sol! Your feedback means a lot to us, and Jeremy will be glad to hear you've had a great experience! Our support team takes pride in friendly, expert service. We hope to continue partnering with you!

Valutata 3 stelle su 5

Pricing

I really LOVE the music that musicbed has. However for the prize most of the time it isn’t really worth it.

31 gennaio 2026
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Risposta di Musicbed

Thank you for taking the time to share your feedback with us! We really do appreciate it. Feel free to email support@musicbed.com and we can take a deep dive into your account to see if the rate you are at is appropriate, or if there's room to make a better fit!

Valutata 5 stelle su 5

Jeremy F

Jeremy F. was extremely polite when giving me instructions on how to submit my music. He responded very quickly and was transparent about my chances of being selected for sync.

4 febbraio 2026
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Risposta di Musicbed

Thank you for dropping us a review Lucía! Jeremy will be happy to know you appreciated his support. Good luck!

Valutata 5 stelle su 5

I had a great experience with…

I had a great experience with Musicbed’s support team. The platform itself is clean, intuitive, and clearly built with creatives in mind, but what really stood out was the human side of the experience.

My interaction with their client specialist was smooth, respectful, and efficient — I felt heard and supported rather than rushed or treated like a number. As an independent artist navigating licensing and placement, that level of clarity and professionalism matters a lot.

Overall, Musicbed feels thoughtfully designed and well-run. I appreciate the transparency, responsiveness, and care they bring to working with creators.

3 febbraio 2026
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Risposta di Musicbed

Thank you so much for your thoughtful review Bri! Independent artists are who make Musicbed possible, so we are always thrilled to assist! Thanks again and have a great day!

Valutata 5 stelle su 5

Great customer support

I received great support from Jeremy F. on something it had been actually a mistake on my side. He was thoughtful and understanding and provided a quick solution to my problem.

2 febbraio 2026
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Risposta di Musicbed

So glad to hear that Renee! Thank you very much for your feedback and shouting Jeremy out today- he'll appreciate it! We are always happy to help, so don't hesitate to reach out!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I upgraded my current subscription to a higher tier and haven’t had any complaints.

1 febbraio 2026
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Risposta di Musicbed

Thanks so much Michael! If you do have any questions or run into any trouble, don't hesitate to reach out!

Valutata 5 stelle su 5

My copyright clearance issue was…

My copyright clearance issue was resolved with about 20 mins. Very pleased with your customer service.

Thanks Sydney!

30 gennaio 2026
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Risposta di Musicbed

Thanks for taking the time to leave your thoughts Kevin! We really appreciate it. Don't hesitate to reach out anytime you have a claim and Sydney or one of our support folks will be happy to help!

Valutata 5 stelle su 5

Customer service was outstanding

Customer service was outstanding. Sydney went above and beyond solving my issue in minutes. Everyone knows Musicbed has the best tracks but don’t sleep on the customer service! Thank you!

30 gennaio 2026
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Risposta di Musicbed

Thank you so much Kyle! Sydney will be glad to hear you had a great experience. We appreciate your support and can't wait to see your next creation!

Valutata 5 stelle su 5

I had a quick question about my…membership

I had a quick question about my membership and I had a response in 5 minutes or less and my question was answered perfectly. Thanks Musicbed!

28 gennaio 2026
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Risposta di Musicbed

Thanks for your feedback Thomas! We're glad we could help you quickly and thoroughly! Don't hesitate to give us a holler any time you have a question.

Valutata 1 stelle su 5

This was honestly the worst experience…

I am sharing this review for informational purposes based strictly on my personal interactions with this business:

This was honestly the worst experience with any company ever. I’m a software expert—I work with hundreds of tools, literally—and I’ve never seen a business treat people with this much manipulation.

Here’s the deal: I had a major family health crisis and had to pause the new content channel I was building with Musicbed. I reached out and said, "Hey, I can’t do this right now, can we settle?" I NEVER EVEN published a single thing with their music!!

Fine, I signed up for the 12-m agreement, I'll take that...But it gets weirder.

I offered to just pay off the current year in full to be done with it. They told me that paying it off early is a "breach of contract," and they’d revoke my access to the music. ????? They want my money, but then they want to take away the service I just paid for. It’s a total cash grab.

The worst part? The software is rigged.

They actually have a button that says "Disable Renewal," but they keep it locked so it doesn't work! You can’t even set it to NOT renew for the next year—you're forced to email their team and hope they don't "trap" you again. I’m pretty sure this is actually illegal in California under the California Automatic Renewal Law (ARL), which requires an easy, online way to cancel.

In my opinion, this is abuse of power. They took my card info and then used it against me...

They aren't even doing this to support artists; they told me it's just their "business practice". If you value your money and your sanity, stick with Epidemic Sound. They treat you like a human being.

Rebuttal to MusicBeds Response:
The reality is your team was ready to screw me over, even though I paid in full... Allison multiple times told me I 'breached' the contract and not once offered me anything you mentioned.

She was so happy to use the contract against me, when again, I never ONCE used your music. No one gave me clear isntructions on how to get the most of what I paid for, considering my family had a medical emergency and again I never used the music.

Also, worth mentioning that in California having the ability to disable an account AS EASY AS SIGNING UP is a legal requirement, which in my opinion, having to reach out to support isn't as easy as signup. Look up: California Automatic Renewal Law (ARL)...

24 gennaio 2026
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Risposta di Musicbed

Hi David, thanks so much for that additional context. I'd love to address your concerns!

To clarify our terms: as you alluded to, all our subscriptions are 12-month agreements. Those can either be paid-in-full upfront or paid in 12 monthly installments. It appears there were some wires crossed between you and our team and they understood you opted to pay your balance and cancel rather than pay your balance and continue utilizing the subscription. If you would like to continue with a paid-in-full subscription, I'd be more than happy to help set that up!

I appreciate your candid feedback on our disable renewal process, and totally understand your confusion. The option to disable your subscription's automatic renewal yourself opens 30 days before the renewal date- it is not available year-round. This gives us a great opportunity to connect with users before their subscription renews, rather than getting surprised when their subscription renews (or fails to renew) on the actual renewal date. We send an email as soon as this window opens so you know your options! To be clear, our team is happy to help disabling renewal early if it fits your situation (which we were able to do in your case), but you can self-service that renewal within 30 days.

Our annual terms are indeed to provide the best support possible for our artists and ensure continued access for our clients! I regret that. you had a poor experience, but hope I've been able to provide a bit more clarity. Thanks again for taking the time to share your thoughts, we really do appreciate it.

Valutata 5 stelle su 5

Amazingly kind

It was amazing to see how fast they responded and how they helped our NPO. Keep up the great work!

27 gennaio 2026
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Risposta di Musicbed

Thank you so much! It's always our pleasure. Don't hesitate to reach out any time we can assist!

Valutata 5 stelle su 5

NonProfit Setup Success

Allyson Roach, a MusicBed client specialist, help me setup our nonprofit account with ease and convenience. Responses and solutions were quick and our organization is very pleased to work with MusicBed.

22 gennaio 2026
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Risposta di Musicbed

Thanks for your feedback Stephen! Allyson will be excited to hear you had a great experience. We look forward to working with you!

Valutata 5 stelle su 5

I enjoyed your fast response.

Your commitment to solve your client problem is very excellent. Your fast response is so perfect.

26 gennaio 2026
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Risposta di Musicbed

Thanks so much for your feedback! We're here anytime you need assistance!

Valutata 5 stelle su 5

Great selection of music, great customer support

I've used various licensed music services, but none of them have the library that musicbed has - I was really shocked to see some of the artists on this platform are some of my favorite artists in general. I normally browse for hours to find a good track or two for a video, but my latest batch of videos took me a fraction of the time because the library is seriously just that good.

I had a copyright claim issue on YouTube today due to, admittedly, user error. I then whitelisted my channel, the claims cleared, but I was still had one claim that wouldnt clear on YouTube's end. I emailed support, and they got the issue solve within a few hours.

Very much recommend this service, my first month using them has been a breeze.

23 gennaio 2026
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Risposta di Musicbed

Thank you so much for your comments! We take serious pride in the quality of our catalog, so it's great to hear you love the selection we've curated!

Also very glad you were able to get that claim resolved with help from our team, we're always happy to give more in-depth tips and background on the claims process as well. Thanks again and have a wonderful day!

Valutata 5 stelle su 5

Great Service

Sydney was very quick and efficient with my music claim. Very professional and helpful.

22 gennaio 2026
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Risposta di Musicbed

Thanks for shouting Sydney out Zach! I know she'll appreciate the feedback. Our team is always happy to help!

Valutata 5 stelle su 5

The support team responded right away…

The support team responded right away with my request. And when I clarified what I was looking for a bit more, they got back to me with some solid suggestions.

21 gennaio 2026
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Risposta di Musicbed

Thank you for taking the time to share your feedback Lyn! We are always happy to help. Please don't hesitate to reach out any time we can assist you.

Valutata 5 stelle su 5

Quick and efficient

After reaching out to the support team, I was responded to very quickly and I was given all the info I needed - quick and efficient.

15 gennaio 2026
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Risposta di Musicbed

Thank you for taking the time to leave us a review Justin! Timeliness with accuracy is what we do best! I'm very glad to hear that priority matched your experience. Have a wonderful day!

Valutata 5 stelle su 5

Excellent music

Excellent music, great support whenever needed and just overall happy with my subscription.

19 gennaio 2026
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Risposta di Musicbed

Thanks for your thoughtful review Jana! Very pleased to hear you are happy with your experience- please don't hesitate to let us know how we can keep you happy!

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