MuseHub Recensioni 

26
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I gave not only Muse hub the 5 star but their staff as well. I had issues with getting a product but the product didn't sit well with my system, within a couple of hours the issue was resolved by... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When I upgraded to Audacity 3.7.8.0, I discovered this MuseHub option for additional effects plug-ins. I was intrigued and downloaded most of them immediately. A few balked; so I contacted MuseHub sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Anastasia's support was great. Turns out I couldn't install or download the Muse Sound I'd purchased because device registration failed due to an incompatible computer name. Strange that it would m... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

RUN AWAY—RUN AWAY. I didn’t receive the email notifying me of the automatic renewal of my subscription. As soon as I was charged, I contacted them to request a refund. In this situation, other compan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di musica

Scritti dall'azienda

MuseHub is your ultimate destination for empowering musical creativity. MuseHub is a comprehensive online platform designed to provide musicians, from aspiring hobbyists to professional composers, with the essential tools and resources needed to bring their musical ideas to life. We believe that everyone should have the opportunity to create, produce, and share their music with the world, and MuseHub is here to make that a reality. MuseHub is the single, indispensable platform where you can find all the tools necessary to start, develop, and finalize your compositions. No more hunting across different sites; everything you need is right here.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(26)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

MuseHub support very helpful!

MuseHub support very helpful, knowledgeable, professional in helping me with a reinstall of ACE Studio! Thank you!

28 settembre 2026
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Risposta di MuseHub

Hello,
Thank you for this review. It is such reviews that help us make our service better.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Musehub has always been a great company…

Musehub has always been a great company to work with. Their customer service reps are always quick to respond and they are always very helpful.

18 settembre 2026
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Risposta di MuseHub

Hello! We’re grateful for your review and for being part of our community.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

I gave not only Muse hub the 5 star but…

I gave not only Muse hub the 5 star but their staff as well. I had issues with getting a product but the product didn't sit well with my system, within a couple of hours the issue was resolved by their customer service agent.

They have topnotch tools that can make your music go wow 😲. Very seamless services with good navigation into your interest when you find yourself on their page.

Thank you so much for what you do especially for upcoming music artists. Bless you richly ✌️

11 settembre 2026
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Risposta di MuseHub

Hello! We value your opinion and are committed to making MuseHub better.

Kind regards,

Aydar
Community manager

Valutata 1 stelle su 5

Absolutely garbage malware

Absolutely garbage malware, installing within SECONDS while you want to install Audacity.

19 agosto 2026
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Risposta di MuseHub

Hello! We’re sorry about the performance issue. Please send us details so we can analyze it further.

Kind regards,

Aydar
Community manager
community@mu.se

Valutata 5 stelle su 5

MuseHub options with Audacity 3.7.8.0 superb, MH Customer Service outstanding

When I upgraded to Audacity 3.7.8.0, I discovered this MuseHub option for additional effects plug-ins. I was intrigued and downloaded most of them immediately. A few balked; so I contacted MuseHub support and quickly received advice from Anastasia there, who got me on track (pun intended) to download yet more free and effective plug-ins. And all this for free! Very impressed with both the product and the service.

18 agosto 2026
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Risposta di MuseHub

Hello! Thanks for sharing your thoughts. We’re working on continuous improvements in MuseHub.

Kind regards,

Aydar
Community manager

Valutata 1 stelle su 5

Trash

Trash. I just wanted to install Audacity- which I immediately backed out of and grabbed a Zip file for, when I saw this "MuseHub" nonsense. Cut to an hour later when I look into my Windows system tray and see a new icon... For what? For MuseHub of course. Bro- what?

15 agosto 2026
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Risposta di MuseHub

Hello! We’re sorry about the performance issue. Please send us details so we can analyze it further.

Kind regards,

Aydar
Community manager
community@mu.se

Valutata 5 stelle su 5

Prompt, precise help and a great plugin!

I received prompt, precise help from Anastasia, resolving a confusing (for me) licensing issue. She did great! Thanks again for your help. The plugin itself is great and has produced fantastic results.

1 agosto 2026
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Risposta di MuseHub

Hello! Thank you for your feedback. It helps us improve MuseHub for all users.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Great tech support

I received timely, professional, tech support from the team. Thank you for your support.

28 luglio 2026
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Risposta di MuseHub

Hello! We value your opinion and are committed to making MuseHub service better.

Kind regards,

Aydar
Community manager

Valutata 4 stelle su 5

Contact Musehub on their website, not through the app.

Update: Apparently, there was a glitch in my email system when Musehub customer support responded to my messages about this issue, and their response was rejected by my email account. That was why their response was not received.

Initially, I had some trouble getting ahold of customer support to help resolve an app login issue, but after I found a different way to contact them, they were very responsive, and the login problem was resolved quickly.

When I left multiple messages on their main app, there was no response, whatsoever. When I left a message on their website, they responded immediately, and I had a resolution overnight. That is why I am giving them 4 stars.

Ultimately, I found Musehub customer support to be very responsive, knowledgeable, and friendly.

28 giugno 2026
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Risposta di MuseHub

Hello! Feedback like yours helps us improve MuseHub for composers and performers alike. Thank you for sharing!

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

I am delighted with the excellent support from Anastasia

I am delighted with the lightning fast, thorough and excellent Technical Support from Anastasia. I am a complete beginner to MuseScore. I had purchased the MuseScore Explained Course and had no clue where it got installed and how to launch it.

Anastasia sent me a step-by-step mini Guide showing me all the different ways to navigate, filter, access and launch my purchases via the Muse Hub dashboard. I am really appreciating the clever design of Muse Hub that integrates all the Muse Products under one roof making it easy to find new software, make a purchase and view your library.

Anastasia’s help got me to a flying start. I found out where the Tutorial MP4 files were installed on my PC:

C:\Users\username\Muse Hub\Courses\MuseScore Studio Explained®\

I found out where the entire 15.3GB MuseSounds Core Instruments were installed:

C:\Users\username\Muse Hub\Instruments\

A million thanks to the developers at MuseScore for creating this wonderful free tool for musicians!

Best regards,

David Das

22 giugno 2026
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Risposta di MuseHub

Hello! We value your opinion and are committed to making MuseHub better. We will share your feedback with Anastasia.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Help getting Graillon 3 to work

I got a prompt first reply asking for more info, then an explanation about a slight delay (negligible) due to being out of the office and a full descriptive answer to my problem. By far the best service I have met with via the internet.

22 giugno 2026
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Risposta di MuseHub

Hello! Thank you for your feedback. It helps us improve MuseHub for all users.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Quick problem solving

I had a problem after an update. It took them no more then 24 hours to solve the problem and I again had a working version of MuseHub

13 giugno 2026
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Risposta di MuseHub

Hello! Thank you for your review. Constructive feedback helps us develop better tools for musicians.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Wanted to use a new computer

Wanted to know how to use a new computer that didn't have my MuseHub data on it. A prompt helpful response from Anastasia and I was using the new computer in my account.
All excellent.

4 giugno 2026
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Risposta di MuseHub

Hello! We appreciate your feedback. It will help us enhance the app and make music composition and learning better for everyone.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Anastasia's support was great

Anastasia's support was great. Turns out I couldn't install or download the Muse Sound I'd purchased because device registration failed due to an incompatible computer name. Strange that it would matter what my Mac's computer name was, but changing it solved the problem.

Only downside that had nothing to do with Anastasia's support was that I'd opened multiple support tickets over the past year without a response to any of them. I'd given up but decided to try one more time...

10 giugno 2026
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Risposta di MuseHub

Hello,
Thank you for this review. It is such reviews that help us make our service better.

Kind regards,

Aydar
Community manager

Valutata 4 stelle su 5

Great Customer Service

I gave this 4 stars because of the customer service. Unfortunately, we could not get certain parts of MuseHub (the Core and Pro elements) to load onto the computer. I worked with support and tried everything that they suggested. We even tried loading it onto another computer and it still didn't work. Disappointing, HOWEVER, customer service was quick to be willing to offer and provide a full refund. Sometimes products just don't work out for you, but good customer service keeps it from being a bad experience. I would recommend others try this company because if their apps work for you, you will have a good experience, and if they don't, the company is very willing to help.

28 maggio 2026
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Risposta di MuseHub

Hello, we are trying to make MuseHub better, so such feedback is very valuable to us.

Kind regards,

Aydar
Community manager

Valutata 4 stelle su 5

Solved my problem…

My most recent experience with customer support was satisfactory. This hasn't always been the case in the past. Hopefully this is a sign that things are improving.
As for this most recent request, they were a little slow in responding, but they did solve my problem.

22 maggio 2026
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Risposta di MuseHub

Hello,
Thank you for your feedback, we will make MuseHub better, together!

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

The response and solution to my problem…

The response and solution to my problem was swift and effective. I'm grateful for the MuseHub support team.

8 maggio 2026
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Risposta di MuseHub

Hello,
Thank you for this review. It is such reviews that help us make our MuseHub better.

Kind regards,

Aydar
Community manager

Valutata 1 stelle su 5

Bloatware

I don’t understand why this crap gets installed automatically when I install Audacity.
If I want to be creative, I’ll decide that myself.
1 star for unrequested, forced Bloatware.
There… rant over :)

5 maggio 2026
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Risposta di MuseHub

Hello! Please email me at community@mu.se with details so I can start investigating ASAP.

Kind regards,

Aydar
Community manager

Valutata 5 stelle su 5

Jahresabo statt Monatsabo gebucht ...

Ich habe irrtümlicherweise ein Jahresabo (158.-- CHF) statt ein Monatsabo (16CHF) für MuseSounds Pro bestellt. Weil ich noch nichts heruntergeladen hatte, wurden die 158.-- umgehend zurückerstattet und ich konnte ein Monatsabo wie geplant buchen.

22 aprile 2026
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Risposta di MuseHub

Hello,
Thank you for this review. It is such reviews that help us make MuseHub better.

Kind regards,

Aydar
Community manager

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