Thanks a lot Lanry Lucky 👍🏻 Perfect customer service Understood the challenge, quick in response and providing different potential solutions and within less than 2 days and some exchabge on attem... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Everything worked smoothly transferring all our data from Dropbox to SharePoint. Couldn't be happier with the results. Also, with the few issues I did have, support was quick to assist in resolving th... Leggi di più
Used MultCloud for a few weeks trying to manage files across google drive and onedrive. The core idea is exactly what i needed but the oauth connections kept dropping every couple of days and i ha... Leggi di più
Bonjour. Si j'avais pu mettre zéro étoile, je l'aurais fait. Je viens d'acheter une licence en trafic illimité pour un an. Pratiquement 150 € jetés à la poubelle car aucun transfert n'arrive au bout.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
Informazioni di contatto
60 PAYA LEBAR ROAD, #08-55, PAYA LEBAR SQUARE, Singapore
- support@multcloud.com
- multcloud.com
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great support service
I haved the nice experience with…
I haved the nice experience with multcloud
The support with Ms Fione are fantastic
Thank you very much
My MultCloud (Lifetime Unlimited) is not working!
My MultCloud (Lifetime Unlimited) is not working!
I emailed their support on October 4, 2025, but received no response, even after 22 days. Still waiting for a resolution. Update: December 14, 2025 - Still waiting for a resolution, even after 93 days!!
Just paid £99 for a year unlimited to…
Just paid £99 for a year unlimited to backup icloud to google.
Set up google drive and icloud, then got told i had to log back in again, which was impossible. so buggy. orrible UX. Not being able to oauth for a £100 a year service does not inspire confidence. Service threw java script errors on old and new mac chrome and safari when trying to
software looks old which honestly i wouldn't care about if it worked. Which, err I'm far from sure it does
Oh, and no 14 day refund. Is that legal?
Megan Z helpt me fast and accurate
Megan Z helpt me fast and accurate with my problem with logging into neaxtcloud.
Helpful Service Agents and Clear Communication
I had a satisfactory experience rectifying connection issues with my Mega cloud storage account. The customer service agent, Megan Z., was very helpful and communicated clearly. I'll continue to use Multcloud for all my cloud data transfers and synchronisations for the foreseeable future.
Thanks, Megan. Thanks, Multcloud.
Look i was stupid to use multcloud…
Massive distrust - security- data- cost
Look i was stupid to use before reading these reviews, The free trial seemed to work good then as soon as I paid more and again more i found stupidity only in myself. Just wanting to find a quick way to transfer from one drive to google drive. This was done on my phone and now I have security breaches on my phone. From reading other reviews (some customers giving long explanations of their experiences with the with multcloud company) and to see their cold quick automade * responses has me thinking what other third parties has access to our information, passwords , Basically everthing, and our data is probably in a place we have no idea bout because of all the third party access . Now ill be cancelling my credit card . If other users got no where with their customer service. I'll save myself the stress and get my phone secured and my credit card Cancelled.
THE TIME - THE MONEY - LOSS OF DATA AND SECURITY BREACHES IT'S SO UNTRUSTED
Great experience
Great experience, I had the pleasure of dealing with Lanry Lucky, who assisted and exceeded my expectations.
Above and beyond customer service
Lanry Lucky turned a menial request into a unexpected pleasant exchange in human connection. Lanry's customer service goes above and beyond to ensure the satisfaction and success of the interaction. Cheers. Kelly Burnham
The support team quickly resolved my issue
Many thanks to Megan Z for supporting my inquiries and resolving the issues I encountered. Everything is working fine now, so I’m giving a 5-star rating.
The multcloud support team was very…
The multcloud support team was very quick to identify my issue and provided the right resolution. Great job guys!
Great account support
Had trouble logging in and received great support from Megan Z. Thank you!
Dear Lanry Lucky: Thank you very much for your assistance
Dear Lanry Lucky: Thank you very much for your assistance. I can now log in to my account normally. I really appreciate your patience and help.
Refund of SW not in use without any…
Refund of SW not in use without any discussion.
Thank you
Multcloud Easy to Use Migration
I changed email addresses and needed to moving one cloud data to another cloud and Multcloud site helped me do this. My daughter who is a schoolteacher uses your Multcloud all the time. She guided me through the steps and we were successful. Thank you Excellent and easy to use. I’ll leave similar 5 star on Google to recommend you to others.
Small text files
Multcloud is probably good at transferring small text files under a meg. Forget transferring large files other than .docx, .txt, and .xls. It chokes on JPEG, JPG, MP4, and MP3. If the files are over 900mb, you are limited to one to two files at a time. The logging is terrible. Absolutely no debug capability. It simple says failure but does not provide which file or files caused the failure.

Risposta di Multcloud
I have had some problems with my… User ID
I have had some problems with my account for Mult Cloud, as I added to my Google Account also Gmail what ends up in a new Google User ID which was not supported this way from Mult Cloud.
It took some weeks until I could finally make the Mult Cloud support aware of the problem.
The support was always kind and professional and never gave up.
Finaly, we found a solution which does not make me 100% happy but at least I can work now again.
Thanks a ton, to the support of Mult Cloud and the Backoffice team.
Quick and effective response.
Lanry Lucky quickly responded to my query on Multcloud and my issue was resolved promptly.
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