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At Mude, we pride ourselves in manufacturing the best mattresses, beds and furniture using the finest materials and experienced crafters. Our goal is to provide the highest of quality at exceptional value. Our Products are proudly made in Britain, we offer high quality products that can be personalised to your bespoke specification. We believe good design is a necessity, not a luxury, and quality needn’t be expensive. To you, that means a well-made, Quality Product, A Mude Product.
Head Office: 124 City Road , EC1V 2NX, London, Regno Unito
Beautiful headboard well made,safely packaged and delivered with care.Adam was a pleasure to deal with and very helpful in dealing with my enquiries.I would not hesitate to use again or recommend.
We ordered several beds, mattresses, headboards and wall boards and was very pleased with the quality and price of everything. Communication was great throughout, on WhatsApp (my preferred!) and we are just about to order some more for our son who has just bought a new house.
I bought a king size mattress from Mude last year and it turned out so good, I bought two more of the same type for the kids bunk bed.
The whole process was easy, I had an idea of what I wanted, Mude showed me the options I had and I got the mattress' I wanted within my budget.
Not only is the product great, but the service and delivery can't be faulted either. I will definitely be going back to them again - thank you
We made an order for a new bed and some mattresses. The process was very simple and the delivery was quick. We are very happy with the service received. We have used this company before and would use again. Also there are so much choice too.
I recently bought a bed from mude. The service was excellent. Mr Taylor was very helpful and informative. Brilliant customer service and the bed arrived on time.
First and foremost thanks to everyone from sales to delivery guys, very professional service start to finish, its my first time using mude.com, i got to say, customer service is was on pint from start. Kept me updated with order and delivery for peace of mind. Very competitive on price aswell, that was a bonus for me. Beat all the like to like quites, have been recommending to family and friends, thanks again lads.
Recently purchased a kingsize SANDRINGHAM bed. Arrived on time team was very help full with any inquiries I had. Amazing quality. Would definitely recommend
I have now twice ordered swatches for the padded wallboards and both times have received precisely nothing. Then they have the cheek to ask me to review my order!! I have written the counter services and not even had an acknowledgement . So glad I hadn't ordered an actual product, goodness knows when it would have arrived!
Horrible experience. They don’t have time for you and keep making excuses. So grateful I didn’t pay anything otherwise I’d be completely screwed. This is a firm that has no regard for customers. AVOID AVOID AVOID
Risposta di MUDE
Hi Joshua, we are really sorry to hear of your experience, we have had a further look into your case and believe you had a project which required extensive bespoke works which our team tried to assist with.
A major part of the delay in your enquiry was down to the fact you purchased products elsewhere and our team had a lack of response from the third party company to supply fabrics which would allow us in turn to manufacture products for you with these same fabrics to match your third party purchase.
Upon reviewing the communication, i can see my colleague Adam spent substantial amount of time liaising with you and following up on your queries and relevant third party suppliers, unfortunately we dont always have control over delays from third parties where you have purchased products however we will always go out of our way to assist.
We didn't request a payment at any point or request a deposit etc as the project was not yet in a position to go ahead which if anything should give our customers confidence we wouldn’t invoice or request deposits for any projects which aren’t finalised.
Our customer feedback is available and open for you to view on Trustpilot and multiple social media platforms which has always been positive however We do appreciate your feedback which we have take on board to highlight areas of improvement where applicable and wish you the best with your project.
Team Mude.
We purchased a Dune Classic Headboard in Soft Velvet Light Grey. The headboard surpassed our expectations as it is very well made and looks so Elegant and Stylish.
From Initial purchase to Delivery Adam gave outstanding Customer Service which was reassuring and we would not hesitate to buy from them again.
Really impressed with all parts of the service. Price, communication, quality and service. Would definitely recommend and would buy again
I chose the Valentine headboard in the wool fabric, colour pewter (fabric buttons) and it is stunning! Really finishes off my newly decorated bedroom with a high end feel. The width was requested slightly wider to accommodate the bed frame and this was not a problem as the headboards are all made bespoke to order. Speedy delivery and excellent customer service, such great value for money, do not hesitate.
What a great company with superb customer service, amazing product (most beautiful superking headboard) and really fast delivery.
Beautiful Dune Classic headboard the material matched 100% and it looks fabulous, great quality and has high end lool. Highly recommended.
Also I need to call out the excellent customer service from Adam in sales and admin. He is responsive, courteous and happily answered all my questions and quickly resolved any queries both phone and email. His great service included having swatch sent out and helped with easy ordering with mude direct. It arrived earlier than estimated time which was great and easy delivery.
What a fantastic company! First class, speedy service - sent colour swatches quickly, answered all my queries within minutes and so so helpful. They even made a headboard to suit my taste which was unexpected. The product arrived swiftly with regular notifications about delivery. The product itself is absolutely stunning, really well made and just as described. I’m so pleased with it. I’d highly recommend this excellent company and wouldn’t hesitate to order again. Faultless!!
Risposta di MUDE
Thank you for the lovely feedback Michelle, glad we could help, give us a shout if you need anything in the future, all the best, Team Mude.
I was a little worried ordering from somewhere that had no reviews, but thought I’d take a risk, and it totally paid off. We ordered a super king floor standing headboard, and honestly, the quality is better than some of those I’ve seen in showrooms. It was a really fast turn around time & delivery, and we love it so much, we’ve ordered again from them already.
The customer service received was fantastic, with swift & professional responses, and Adam truly went above and beyond to ensure we got exactly what we wanted.
Risposta di MUDE
Thank you very much for the lovely feedback Misha, we appreciate your repeat business and I'm sure your next delivery will be just as amazing. Team Mude.
Received Free Fabric Samples so i can choose the perfect Colour and fabric for my bed which was a huge Help. My Bed arrived sooner than predicted and is extremely high quality, delivery guys were extremely careful and customer service was spot on start to finish. I was kept up to date from placing my order to receiving it, any queries i had were answered straight away by customer service on the online chat via the site. I would Highly recommend.
Risposta di MUDE
Thank you very much for shopping with us and the lovely feedback Terrence. Team Mude.
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