In small letters, they write that they are a "reoccurring subscription." Then why do they advertise 3 month, 6 month etc. Their items and fabric are not that fantastic. They are fine, but not wort... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
In small letters, they write that they are a "reoccurring subscription." Then why do they advertise 3 month, 6 month etc. Their items and fabric are not that fantastic. They are fine, but not wort... Leggi di più
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... Leggi di più
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Mrs. Quilty boxes, full of beautiful and fun coordinating fabrics, have inspired me to sew more often. I usually spend several days just enjoying the look and feel of the fabrics before I make the dec... Leggi di più
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Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... Leggi di più
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Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Paesi Bassi
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service was excellent, polite, informative and timely! Great experience!

Risposta di Mrs. Quilty
Customer service is excellent. It’s hard to find good customer service, but this experience was way above my expectations.

Risposta di Mrs. Quilty
Kelvin was extremely helpful. Able to alleviate anxiety over the most silliest questions. Great customer service. Mrs. Quilty is a wonderful company and would definitely recommend. I love my monthly subscription boxes and patterns.

Risposta di Mrs. Quilty
I have been receiving Mrs Quilty's delightful monthly boxes for almost a year now. They always arrive on time, everything inside is exactly as expected - actually, better! Queries are promptly attended to , always in my favour. Mrs Quilty rates amongst my best quilting experiences.

Risposta di Mrs. Quilty
The fabric is top quality and reasonably priced - just wish it arrived faster! : )
The replies from the support team arrived in my inbox almost instantly after being sent, even though it's very late in the evening where I am in Texas.

Risposta di Mrs. Quilty
Mrs. Quilty is an excellent company to work with. Their service department is fast to respond and very helpful. I was missing a fat quarter piece of fabric from my last box. I notified them and within a few hours I had a replacement on the way and a return email thanking me for letting them know. Wonderful company!!

Risposta di Mrs. Quilty
Mrs. Quilty keeps you informed with shipping updates. The box is like a gift at Christmas, you can hardly wait on the next box. I have only been quilting for about a year. The book of instructions are awesome, easy to follow and helpful in many ways. It shows you a variety of options and shares many quilting tips.
The fabric patterns and colors are great.
I would recommend all quilters, especially new ones, to join with Mrs. Quilty.

Risposta di Mrs. Quilty
I had ordered an online PDF pattern and I did not receive the file. I did not have an online account with them. That’s ok, because I emailed support and heard back right away. Once I gave her my order number she emailed the file to me. Very quick excellent support!

Risposta di Mrs. Quilty
Always quick to response and always follows up; very friendly and patient; resolve problems immediately

Risposta di Mrs. Quilty
Excellent customer service and I absolutely LOVE my very first Mrs Quilty box and look forward to many more to enjoy! I highly recommend their subscription service.

Risposta di Mrs. Quilty
I contacted the support team to pause my subscription box shipment for one month. The support team responded quickly to my request and promptly moved my next scheduled shipment back one month. The customer service provided by this team is exceptional.

Risposta di Mrs. Quilty
Very quick response on correcting my shipping address. Very nice and thoughtful replies. Will recommend to others as customer service is a 5 star for going above and beyond!

Risposta di Mrs. Quilty
I had a problem with my first order and Mrs. Quilty took care of it immediately after I reached out to them. So very quick and responsive. I am very impressed and can’t wait to work on my first projects. Thank you!!

Risposta di Mrs. Quilty
Sent an email about, what I thought was a problem. Immediate response from Yuma checking into my problem. I thought I had canceled my monthly subscription box by mistake, but she checked and assured me I had not. Her response and addressing my concerns were immediate. She’s awesome.

Risposta di Mrs. Quilty
Needed a few things changed on my subscription and the matter was handled with speed and accuracy. Exactly what I wanted done with the friendliest helpful service. ALWAYS the best 💜

Risposta di Mrs. Quilty
I inquired about patterns that I thought they were coming in my prescription box , but I got a response back within a few minutes that they were actually patterns to download, this was very helpful and they responded that I can reach out anytime I have a question about anything. This means a lot as a customer, I love this product it has beautiful fabric and instructions that are easy to follow. And the extra trinkets inside are a delight. Thank you again sincerely Charlotte

Risposta di Mrs. Quilty
I somehow deleted a file that Mrs Quilty had sent to me. It contained all of the files I needed for my subscription box. I really don't know what happened to the file. I checked my trash, spam archive etc. They were so quick with a response and immediately fixed the problem. I am a new member and I am so impressed with their customer service!

Risposta di Mrs. Quilty
So far, I've thoroughly enjoyed my Mrs. Quilty subscription. The directions are helpful to us new to quilting. The fabric is very high in quality and I've already completed my first quilt square - which turned out great!

Risposta di Mrs. Quilty
Nice material and great instructions! Can't wait to get started. Customer service rocks!

Risposta di Mrs. Quilty
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