The Mr Cooper team, gave me my life back. After a lengthy divorce , paying all my bills on my own and taking care of two boys I was at my wits end. I finally answered to the Mr Cooper team expecting... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The online login for Mr. Cooper Powered by Rocket Mortgage was not seamless as I was unable to login to Mr. Cooper to make my January mortgage payment. When logging into Mr. Cooper with the URL I hav... Leggi di più
They were fast to helping you (once you got through) with resolving minor hardships and taking notes to assure they will help you to catch up with your financial obligations. They read back your reque... Leggi di più
The problem was access to your website which was transitioning to Rocket Mortgage. The customer Service rep shared the status info on the website. You lost a star because I asked the rep to effect c... Leggi di più
Dettagli dell'azienda
Informazioni su Mr. Cooper Powered by Rocket Mortgage
Scritti dall'azienda
Nationstar Mortgage LLC (d/b/a Mr. Cooper) and Rocket Mortgage, LLC are separate companies uniting under the same parent organization.
Equal Housing Opportunity
NMLS: #2119 NMLS Consumer Access
NMLS: #3030 NMLS Consumer Access
(www.nmlsconsumeraccess.org)
Informazioni di contatto
8950 Cypress Waters Blvd., 75019, Coppell, Stati Uniti
- 888-480-2432
- mrcooper.com
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Le persone hanno visualizzato anche
It is terrible.
Christina and Donna were very helpful…
Christina and Donna were very helpful and got me through the process with the most thoughtful and kind help I had a big mess they helped me figure out what happened and how to remedy it all thank you ladies 10 stars !!!
Harassment starting by the 6th
I do not like yall harassing me. As long as I pay before the 15th. I Never had a mortgage company keep calling me like this and I dealt with a few. This not my first house. I NEVER was late not even with Lakeview. I been here 8 years! So if I pay it on the 6th don’t be calling me. Wait until the 16th. PLEASE!!
Rep was knowledgeable and able to…
Rep was knowledgeable and able to answer all my questions
Great service!
I AM STILL LOCKED OUT OF MY ACCOUNT…
I AM STILL LOCKED OUT OF MY ACCOUNT ONLINE**............NUMEROUS EFFORTS TO RESET USER NAME & PASSWORD FAILED
Excellent Experience
The Mr. Cooper representative was very kind and most helpful in resolving my issue!
Problem logging in!!!
My problem logging in with the new Rocket Mortgage service WAS NOT RESOLVED!!!
The rep was listened to my concerns and…
The rep was listened to my concerns and was able to take cars of our issue.
MY representative was very helpfulelpful
My representative was very helpful. She explained everything and took her time to help me understand.
Process of setting up bi-weekly…
Process of setting up bi-weekly payments was seamless
Tom the rep was very friendy!
Tom the rep was very friendly and I think he really cared about my situation.
Friendly and polite
The computer couldn’t help me with…
The computer couldn’t help me with making a payment. It took very long to reach a representative though this software.
We are very pleased with our mortgage…
We are very pleased with our mortgage company, they are ,understanding that we have been late do to me having surgery, and catching up.
Was told my insurance was going up…
Was told my insurance was going up $500.00 next year. Called my insurance company and said my review is not until mid Feb. SO who said my insurance was going up in price?
Professional assistance
The Representative I spoke with both times I contacted Mr. Cooper were professional, listened to me, patient with my questions, and gave me the information I needed to accomplish what is was I needed to do.
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