Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I ordered 8 sheets of hardwood plywood, which were delivered promptly. The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I ha... Leggi di più
L'azienda ha risposto
Initially the wrong product was supplied by MP Moran, due to a picking error at another branch. I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items w... Leggi di più
L'azienda ha risposto
I have ordered some metal profiles to be delivered and one was missing and the rest was not in good conditions. The driver was not helpful at all. Very bad service
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali edili
- Negozio di forniture elettriche
- Negozio di materiali isolanti
- Negozio di articoli per il giardinaggio
- Rivendita di legname
- Negozio di forniture idrauliche
Informazioni su MP Moran - Kennington
Scritti dall'azienda
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Informazioni di contatto
Kennington Park Road 198-204, SE11 4BT, London, England, Regno Unito
- 020 7735 9291
4,7
Eccellente
71 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di MP Moran - Kennington
Thank you for the 5-star rating!
It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Risposta di MP Moran - Kennington
Thank you, for the glowing review! We’re so happy to know you had a great experience. Your support keeps us going!
Ian at mp Moran goes above and beyond…
Ian at mp Moran goes above and beyond to help you, his there at hand when you need him and does his upmost to answer queries and source materials
Ascalon
12 giugno 2025
Non scritta su invito
Risposta di MP Moran - Kennington
We’re so grateful for your review, Danny Griffiths! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!
Competitive price for paint
Competitive price for paint. Speedy delivery & was well packaged. Happy customer!
2 giugno 2025
Risposta di MP Moran - Kennington
We’re so grateful for your review! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!
Risposta di MP Moran - Kennington
Hi Richard, thanks for the 5 stars! We're truly grateful for your trust and look forward to welcoming you again soon.
Spot on the exact product I wanted…
Spot on the exact product I wanted which I was finding it difficult to obtain and MP Moran had it! Paid and dispatched straight away and received the following day, very good.
22 maggio 2025
Risposta di MP Moran - Kennington
Thank you, Michael Hughes! Your kind words mean the world to us! Thank you for taking the time to leave such a wonderful review. We’re always here for you.
Risposta di MP Moran - Kennington
Thank you, Dave Brown, for your continued support! We're overjoyed to have you as a customer and grateful for your 5-star feedback.
Darren was very helpful.
13 maggio 2025
Risposta di MP Moran - Kennington
Thank you for your feedback! We’re glad to hear Darren was helpful. We appreciate your support and hope to assist you again soon!
Friendly staff
21 aprile 2025
Risposta di MP Moran - Kennington
Thank you for your feedback. We're pleased to hear that you had a positive experience with our friendly staff. We appreciate your support and look forward to serving you again in the future.
Risposta di MP Moran - Kennington
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
Good & helpful service
Good & helpful service, also good & adequate parking for loading.
2 aprile 2025
Risposta di MP Moran - Kennington
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
Great service
Website was easy to navigate and staff in store were polite and friendly.
18 marzo 2025
Risposta di MP Moran - Kennington
Thank you for your 5*review! We're glad you had a great experience both online and in-store. Hope to see you again soon!
I am writing to file a complaint…
I am writing to file a complaint regarding the service I received on April 3, 2025.
I visited your store today to purchase a boiler, having already called ahead to confirm its availability. Initially, I was served by an individual who displayed a lack of professionalism, offering no greeting and showing a clear reluctance to assist. His body language and poor communication were immediately apparent.
As he retrieved the boiler for me, I happened to be walking around the store and witnessed him dragging and throwing the boiler down the stairs. The noise was so intense that it frightened both myself and other customers, as we feared the boiler might explode due to the rough handling.
I am extremely disappointed by this experience, especially given the nature of the product, which is both valuable and delicate. I had initially hesitated to make the purchase after witnessing such carelessness. While I would have preferred to buy from a local merchant, they did not have the boiler in stock. Despite my reservations, I felt compelled to proceed with the purchase to ensure vulnerable people wouldn't be left without heating.
Regrettably, after this experience, I will no longer be shopping at any of your branches, and I will be advising fellow tradespeople to do the same.
I trust you will take the necessary steps to address these concerns.
3 aprile 2025
Non scritta su invito
Risposta di MP Moran - Kennington
Thank you for sharing your feedback. We sincerely apologize for the poor experience you had with us. The behavior you described is unacceptable, and we are deeply concerned by the handling of the product. Please be assured that we will investigate this matter and take the necessary steps to prevent such incidents in the future. Your feedback is valuable to us, and we truly regret that we let you down.
Great service from start to finish
Great service from start to finish. They had the tanking slurry I was after, and so I placed a click and collect order. The whole process online was seamless. Fast loading website with good navigation, making it easy to find what I was after. Once in store, the staff were efficient and quickly located my order. I would highly recommend MP Moran to all.
18 marzo 2025
Risposta di MP Moran - Kennington
Thank you for your 5* review! We're so glad to hear that you had a seamless experience with both our website and in-store service. It's great to know that we were able to meet your needs efficiently. We truly appreciate your recommendation and look forward to serving you again at MP Moran!
Risposta di MP Moran - Kennington
Thank you for your feedback! We're glad to hear the service was exactly what you needed. We look forward to assisting you again!
Disappointing, usually better…
Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss. Prices still the best around, just not Moran’s usual standard.
4 marzo 2025
Risposta di MP Moran - Kennington
Thank you for your feedback, and we apologize for the issues with your delivery. We strive to maintain high standards, and we’ll address your concerns with the team to improve future service. We appreciate your continued support and will ensure better care moving forward.
The product I bought Rockwall ablative…
The product I bought Rockwall ablative liquid was out of date and was not able to complete my planned works
24 febbraio 2025
Risposta di MP Moran - Kennington
Thank you for your feedback, and we sincerely apologize for the inconvenience. We understand how frustrating it can be when a product doesn’t meet expectations. Please contact us directly, and we will be more than happy to resolve the issue, whether that’s arranging a replacement or a refund. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Always really great customer service…
Always really great customer service from MP Moran
22 febbraio 2025
Risposta di MP Moran - Kennington
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
Very bad delivery service
I have ordered some metal profiles to be delivered and one was missing and the rest was not in good conditions. The driver was not helpful at all. Very bad service
20 febbraio 2025
Risposta di MP Moran - Kennington
Thank you for your review. We are really sorry to hear this about your experience . We will pass this review over to the relevant departments so we can improve our services.
Brilliant service
Brilliant service, quick delivery and response to replacement order. Excellent customer service support
18 febbraio 2025
Risposta di MP Moran - Kennington
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
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