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Valutata 5 stelle su 5

Really good customer service before and after care, Really good line up of products , highly recommend this seller

Valutata 5 stelle su 5

"🚚 Had an amazing experience with LIGHTDALE TRADING 🏆 Bought a top-notch van that fitted my needs perfectly. Sales team was super helpful, transparent about pricing, and made the whole process s... Leggi di più

Valutata 5 stelle su 5

We recently purchased a Ford Focus from Motovans in Harrow. Everything went really smoothly and Dawson was extremely helpful and organised with all the paperwork. He agreed to get the car serviced and... Leggi di più

Valutata 4 stelle su 5

I recently dealt with Motovans, purchasing a vehicle through their site motovans.co.uk. Initially, everything seemed promising with quick and friendly service. The team was very knowledgeable and prov... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Motovans 15 Years of Excellence in selling commercial vehicles.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

121 recensioni

5 stelle
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4,7

Tutte le recensioni

(121)

11 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Motovans experience

I purchased a van from Motovans and the customer service and support that’s been given has been very exceptional. The van came with a Warrenty which gave me a lot of peace of mind.

I recently came across an issue with the van and resolved it through motovans as I had the warranty, they arranged pick up of the van and re delivery back to me. A massive help to the team there.

12 febbraio 2025
Non scritta su invito
Valutata 4 stelle su 5

I recently dealt with Motovans

I recently dealt with Motovans, purchasing a vehicle through their site motovans.co.uk. Initially, everything seemed promising with quick and friendly service. The team was very knowledgeable and provided a smooth buying experience. However, I did encounter issues with the car after a few months, such as the air conditioning and some sensor problems. The team offered to help with repairs, but communication became difficult. Despite these challenges, their selection of vehicles is commendable, and I appreciate their initial assistance. Overall, I'd give them 4 stars for service and selection, but future buyers should be diligent about post-purchase checks.

28 ottobre 2024
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Risposta di Motovans

Thank you for taking the time to share your experience with Motovans. We're delighted to hear that you found our team knowledgeable and the buying process smooth. We strive to provide the best service and are pleased you appreciated our selection of vehicles.

We’re sorry to hear about the issues you encountered after your purchase and any difficulties in communication during the repair process. Your feedback is important to us, and we’ll use it to improve our after-sales support to ensure a more seamless experience for all our customers.

Thank you for your kind words and for giving us a review. We’re always here to assist and appreciate your advice to future buyers. If there’s anything further we can do to help, please don’t hesitate to reach out.

Best regards,
The Motovans Team

Valutata 5 stelle su 5
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Risposta di Motovans

Thank you so much for your kind words! We're thrilled that you enjoyed your experience with Motovans and found our team welcoming and helpful. Providing a wide selection of quality vans and excellent after-sales support is our top priority, and we're delighted to know we met your expectations.

If you ever need further assistance or have any questions, don’t hesitate to reach out.

Best regards,
The Motovans Team

Valutata 5 stelle su 5

A very professional outfit

A very professional outfit
Nothings too much for Motovans
Great prices and great vans available
I dealt with Ben personally who was an absolute joy to work with. I would have no hesitation in recommending the company and Bens services to anyone looking to buy a nice work van!

2 dicembre 2024
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Risposta di Motovans

Thank you for your kind words! We're thrilled you had a great experience with Motovans and that Ben made the process enjoyable. Your recommendation means a lot to us, and we’re glad we could help you find the perfect work van.

Best regards,
The Motovans Team

Valutata 5 stelle su 5

Really easy to deal with

Really easy to deal with. Motovans went the extra mile in helping buy my new van. I had a small fault with my van but the team in the Bedfordshire branch managed to fix it really quickly and were brilliant

20 settembre 2024
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Risposta di Motovans

Thank you for the great feedback! We're glad to hear that Motovans made the buying process easy for you and that our Bedfordshire team quickly resolved the issue with your van. We always aim to go the extra mile for our customers, and it's wonderful to know we met your expectations.

Best regards,
The Motovans Team

Valutata 1 stelle su 5

I give zero stars

I give zero stars. I do not recommend buying any car or van from them. They were so nice and so fast to sell the car. I asked if I needed to be aware of any problems with the car as I need a good car for long distances for my work! They assured me the car is fine. When the insurance expires 5 months of driving the car stopped twice in the middle of the busy motorway! The aircon and blower didn't work from the beginning, the oil level sensor was faulty and didn't show the real fuel level, fuel pressure too low when the car starts, fuel level to low when car drives, so the car can stop any moment, automatic stop start car not working, pressure leaking in two front tires as the rims were broken and there is many more. The car mechanic said it was all just masked to quickly sell the car and now it will cost me a fortune to fix it!! When I informed them about those malfunctions and that the car completely stopped in the middle of the motorway and I was nearly hit by the lorry they told me not to panic!! The car stopped twice in the busy motorway and I should not panic! They offered help to fix it but then when I asked when they stopped replying. I have to pay for this car for the next 5 years and I cannot even drive it safely! The case is going to solicitors!
Don't buy any car or van from them if you don't want to have problems and additional costs to fix it.

2 ottobre 2024
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Risposta di Motovans

We’re truly sorry to hear about your experience and the issues you’ve faced with your vehicle. At Motovans, we aim to provide quality vehicles and excellent customer service. We deeply regret any stress or inconvenience caused, especially regarding your safety concerns.

We take your feedback seriously and are committed to resolving situations like this promptly and fairly. Please contact us directly at admin@motovans.co.uk so we can fully review your case and work towards a resolution.

Your experience highlights areas where we need to improve, and we genuinely appreciate you bringing this to our attention.

Best regards,
The Motovans Team

Valutata 5 stelle su 5

Audi Rs4

Hi
Excellent service from start to finish, would highly recommend Adam who dealt with me many thanks.

28 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Very smooth transaction

We recently purchased a Ford Focus from Motovans in Harrow. Everything went really smoothly and Dawson was extremely helpful and organised with all the paperwork. He agreed to get the car serviced and valeted so when we picked it up it looked like new. I'd definitely recommend Motovans and Dawson to anyone looking at getting a good 2nd hand car or van.

22 agosto 2024
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Valutata 5 stelle su 5

Great range of fans and a polite welcome!!

I phoned Motovans about one of their vans and received a very polite response and fast appointment with Alan. Alan was very knowledgeable and explained everything very clearly for me. I drove away with the van on the very same day, I had some slight trouble with transferring funds but Alan was very patient with me. They have a great range of vans that are very well reconditioned where necessary and my van was very clean on collection. Alan even knocked a tanks worth of diesel off the asking price for me. I would highly recommend Motovans Bedford!

12 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

I have just completed a purchase of a…

I have just completed a purchase of a used Van I decided totally unprompted to send the Sales Person, named Dawson a message that he could forward to his director….
He asked me if I wound be prepared to post it on here so it reads as
Follows….
Please pass this message on to your director …….
I have had a very good experience so far dealing with Dawson. He is very nice and straight to deal with. He is a credit to your company
This message is unprompted and I feel a person who is so efficient is worthy of note.

I hope the delivery is as good 🤪

23 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Purchased without visiting

Purchased without visiting. Great communication, delivered within a few days.

9 luglio 2024
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Risposta di Motovans

Thank you for your positive feedback!

We're glad to hear that the buying process was smooth and that you're happy with your purchase.

Kind regards,
Motovans Team

Valutata 5 stelle su 5

I recently bought my van from Motovans…

I recently bought my van from Motovans in Harrow, and I had a great experience. The staff were incredibly professional and helpful throughout the entire process. They offer a wide range of quality used vans at competitive prices. My van was in excellent condition, exactly as described. If you're looking for a reliable dealership with great customer service, I highly recommend Motovans

24 maggio 2024
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Risposta di Motovans

Thank you so much for your kind words and recommendation!

We're thrilled to hear that you had an excellent experience with our customer service and dealership 😃.

Kind regards,
Motovans Team

Valutata 5 stelle su 5

No pressure from start to finish

No pressure from start to finish. Welcomed an unaccompanied test drive. Had a great deal with Mr Alan, nothing was too much trouble.
Great warranty with my van and so far no hassle, im well happy. Mr Alan is a top bloke and i will happily go and see him when i need another van.
Thanks Mr Alan

3 maggio 2024
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Risposta di Motovans

Thank you for your excellent review! We're delighted to hear that our sales team was able to assist you in finding the perfect van for you.

We appreciate your business and look forward to serving you again 😃.

Kind regards,
Motovans Team

Valutata 5 stelle su 5

Excellent Dealership

If you are looking for a van, look no further than Motovans, second to none.
Check out the website, you will not be disappointed with the choice and quality of service.

Would definitely recommend based on my experience
Purchased a Ford Transit from the Bedford dealership. Van delivered and trade in collected the whole process was so smooth. This is the second time we have purchased from this company. No issues no complaints. Thank you Alan P
David Williams

11 marzo 2024
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Risposta di Motovans

Thank you so much for taking the time to leave a review for us. We appreciate your business. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Valutata 5 stelle su 5

Can’t fault these guy enough

Can’t fault these guy enough, the deal was signed very quickly, there attention to detail with the information and reassurance was brilliant and the van arrived at my door when I woke up… just amazing

15 novembre 2023
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Risposta di Motovans

Thank you so much for taking the time to share your positive experience! Your satisfaction is our top priority, and we look forward to serving you again in the future.

Valutata 5 stelle su 5

Highly recommend Motovans

Highly recommend Motovans the experience I have had with the purchase of a van was excellent.customer care cannot be faulted either any problems and they are more than happy to sort it out for you this is a hassle free dealer and I would definitely buy from them again.
Good to see there are still people out there that care about customers well done Motovans and staff members

3 novembre 2023
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Risposta di Motovans

I'm glad the team fulfilled your requirements. See you soon for your next purchase 😉

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