So impressed with the customer service. My items arrived a few days after I ordered them. So grateful for the effort to ensure the parts were correct for my Ducati Monster 937. FYI, the Evotech slide... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought an handlebar weights which unfortunately did not fit my motorbike. A quick conversation with Sarah and a return had been arranged. I had my.money back in 5 days! Great customer service
The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they lo... Leggi di più
L'azienda ha risposto
well packaged and protected products, tail tidy & quadlock mount. postage time was excellent even considering it was processed as the shop was opening at the start of the new year. would happily purc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
Informazioni di contatto
3 Faversham Street, 2204, Marrickville, Australia
- 02 9171 1657
- sales@motosuperi.com.au
- motosuperi.com.au
4,7
Eccellente
68 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
John was super helpful with suggestions…
John was super helpful with suggestions and has a great product range
30 giugno 2026
Good service but Aust post was slow
Good service but Aust post was slow .
Very happy with the product .
30 giugno 2026
Handlebar Weights Return
I bought an handlebar weights which unfortunately did not fit my motorbike. A quick conversation with Sarah and a return had been arranged. I had my.money back in 5 days! Great customer service
29 giugno 2026
Exceptional product and service
So impressed with the customer service. My items arrived a few days after I ordered them. So grateful for the effort to ensure the parts were correct for my Ducati Monster 937. FYI, the Evotech slide protectors are freaking amazing. Not only did they save my bike, but they likely saved me from serious injury! HIGHLY RECOMMENDED.
26 giugno 2026
Triumph Daytona 660 Tail Tidy
Product came packaged well and in perfect condition. Online customer service was excellent. Delivery was on time. Overall great experience. Couldn't be happier.
Would strongly recommend using Moto Superi.
1 giugno 2026
Quick delay & always friendly staff
25 maggio 2026
Very fast and prompt delivery and…
Very fast and prompt delivery and quality of product was spot on thank you very much
26 maggio 2026
Great and quick customer service
Great and quick customer service, fast shipping. Awesome experience will buy again from here
28 aprile 2026
Risposta di Moto Superi
Hi Tristan,
Thanks so much for the 5-star review!
It’s great to hear you had an awesome experience with us and that your order arrived quickly. We put a lot of effort into getting parts out the door as fast as possible, so it’s always rewarding to know that those efforts haven't gone unnoticed.
We look forward to helping you out again next time!
Risposta di Moto Superi
Hi Andrew,
Thanks for the 5-star review!
It’s great to hear that we could help you find the right part and get it delivered to you right on schedule. We pride ourselves on providing accurate advice and fast shipping, so it’s wonderful to know we hit the mark for you.
We appreciate the support and look forward to helping you out again!
Risposta di Moto Superi
Hi Michael,
Thanks so much for the 5-star review!
We’re thrilled to hear you’re happy with the products, pricing, and service. We work hard to bring those three things together for our customers, so it’s great to know we got it right for you.
We look forward to seeing you again for your next project!
Never again
No update on the orders until i enquires. Told me its in order coz they dont have stock. So i told to refund me the money including the express that what i paid for. They told me that they have to deduct the restocking free because they dont stock this part while it didnt say in the website that they dont have it in stock. How is it my fault and cost me money when i didnt know u dont have it in stock but website says available? Lost money for no reason. Not happy. Wont be coming back here again or recommend my friends or anyone. Until they change this i wont be ordering anything here again.
29 aprile 2026
Risposta di Moto Superi
Hi Ken,
Thanks for getting in touch and sharing your thoughts. We would like to clarify a few details regarding your order to help clear up any misunderstanding.
While we know waiting for parts is never ideal, your order was actually moving along well ahead of the estimated schedule listed on our site. Generally, we only send out specific status updates if a delay occurs that pushes an order past the original timeline. In this case, you chose to cancel the order on the day it was scheduled for dispatch.
Please know that we truly value your input. In fact, we had already taken your feedback on board before this review was posted. As a result, we’ve made our stock availability and lead times even more prominent on every listing to ensure total clarity for our customers.
We’re sorry we couldn’t quite hit the mark for you this time, but we hope to have the chance to provide you with a better experience in the future.
Super smooth purchase!
29 aprile 2026
Risposta di Moto Superi
Hi Justin,
Thanks for the 5-star review!
We’re glad to hear your purchase was super smooth from start to finish. Our goal is to make getting the parts you need as easy as possible, so it's great to know we hit the mark.
We look forward to helping you out again soon!
Risposta di Moto Superi
Hi Anthony,
Thanks for the 5-star rating! We’re glad everything went well and appreciate you taking the time to leave us a review. See you next time!
Risposta di Moto Superi
Hi Tony,
Thanks for the 5-star review!
It’s great to hear that you valued our product knowledge and communication. We know how important it is to get the right info the first time, so we’re glad we could provide that for you along with prompt service.
We appreciate the support and look forward to helping you out again!
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