Motor Range - Manchester Recensioni 

93
TrustScore 4.5 su 5

4,3

Alexandria Drive, Lord Sheldon Way, OL7 0QN Manchester, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

True customer service is shown when the wheels fall off a matter (no pun intended) My car proved rather troublesome when, following a service, the computer could not be reset. Granted, it has taken so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service 👌 I dealt with Zane from the Manchester branch Pleasant experience Happy with my purchase 🎉 Thankyou to the manager too 👌

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly recommend motor range to any one . Everyone was so helpful and very professional. Big shout out to ryan tattersall that made my experience even better , was very helpful, professional a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really warm and welcoming Sales person in Furqan. Kept us informed throughout the whole process of buying our car. No heavy sales patter which have experienced with other dealers. Would recommend 100%... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0161 301 6800 or live chat on our website - visit www.motorrange.co.uk. Ideally situated just off Junction 23 of the M60, Motor Range Manchester is simple to get to from all directions. You’ll find us 2 minutes from Snipe Retail Park on Lord Sheldon Way, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Alexandria Drive, Lord Sheldon Way, Manchester, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm


Informazioni di contatto

  • Alexandria Drive, Lord Sheldon Way, OL7 0QN, Manchester, England, Regno Unito

  • 0161 301 6800

4,3

Eccellente

TrustScore 4.5 su 5

93 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(93)

820 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ryan T was super helpful and…

Ryan T was super helpful and informative when purchasing a new car, no pressure, really friendly and did his best to help us achieve the best possible deal.
Made our experience enjoyable and painless, thanks Ryan

20 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you Ryan for taking the time to leave this 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Nav was most helpful and extremely…

Nav was most helpful and extremely polite. It made the experience easy and joyful. Hour and half, keys in hand, all paper work done. Easily recommend. Excellent job.

20 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Eduardo! Thank you for taking the time to leave this 5 star feedback. Your kind comments will be passed on to Nav in our Manchester branch.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

The service has been been fantastic…

The service has been been fantastic from Furqan from visiting the showroom to being in the process of purchasing the car, he was clear and helped me make the best decision on my new car. He has been extremely patient and I can’t recommend him enough!!!

17 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Samah, thank you for the 5 star review! Your kind comments will be passed on to your salesperson Furqan. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Furqan was very helpful warm

Furqan was very helpful warm
And welcoming. i felt comfortable in asking him any questions.

16 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you for the 5 star review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great service!

Great experience visiting Motor Range. I was served by a gentleman called Furqan. He was extremely helpful & was welcoming. He had great customer service & communication skills. Will definitely be visiting again in the future. 10/10.

13 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you for taking the time to leave this great feedback. Wishing you many happy miles in your new car and we look forward to welcoming you back in the future!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Furqan is a great salesman

Had a really good experience buying a car with Furqan. He made the whole process simple and easy 👍

16 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you Kaneez for taking the time to leave this 5 star review. Your kind comments will be passed on to Furqan.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Wow!!

I dealt with Furqan at your store in Manchester. He was attentive and informative and gave excellent customer service. 10/10 from me

11 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you Kim for leaving this positive feedback! Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great sales and after care

Adam Made me feel at ease no question was too many. Very polite and helpful. Made the experience less anxious. Great after care too. Found a hidden fault on the car after I’d got home from collecting it. Rang the next day and was booked in. Fixed on the day I took it in. Great service.

17 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Claire, thank you for taking the time to leave this great review. We are delighted to hear you've enjoyed your car buying experience at Motor Range. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

We bought a car and the service was…

We bought a car and the service was amazing, always kept up to date with the process of sale and the staff member was helpful and always answered our questions with full detail.

The staff member was called Jack

12 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you Chris for the 5 star feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Ryan at Manchester has been amazing

Ryan at Manchester has been amazing. Very knowledgeable, no pressure and super friendly.
From speaking to staff on the phone to all members of staff in the showroom it has been a great experience.
Will 100% recommend

14 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you Catherine for taking the time to leave this 5 star feedback!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Had a brilliant experience with Furqan

Had a brilliant experience with Furqan! Very happy with my choice. Brilliant customer service. Cant wait to bring my family

4 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Thank you kindly for taking the time to leave this great review! Enjoy your new car!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 1 stelle su 5

DO NOT BUY YOUR CAR FROM HERE

DO NOT BUY YOUR CAR FROM HERE. Several faults and unable to resolve the matter and financially out of pocket now too. 0/10 do not recommend. They didn’t want to help but are quick to help if you was to buy.

11 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello,

I am sorry to see that you have felt it necessary to leave a 1 star review. We definitely don't want our customers to feel disappointed in any sense. We understand how frustrating it can be when vehicle issues arise after purchase.

We are here and available to support our customers at all aspects of the car buying journey. If you would like to email me at laura.gilchrist@motorrange.co.uk and share your specific issues, I would be very happy to assist as best I can.

Best regards,
Laura Gilchrist
Customer Care

Valutata 1 stelle su 5

DO NOT BUY YOUR CAR FROM HERE

DO NOT BUY YOUR CAR FROM HERE. Several faults and unable to resolve the matter and financially out of pocket now too. 0/10 do not recommend.

11 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Laura,

We’re really sorry to hear how frustrated you’ve felt, and we fully appreciate how disappointing it is when a vehicle develops issues after purchase. We never want any customer to experience that and we have been in constant contact with you to arrange to get the vehicle issues diagnosed and get you back on the road as quickly as we can.

We’d like to reassure you that we have been working hard to resolve the warning light fault on your Fiat 500. Our technicians initially believed the issue was caused by a wiring fault, so we replaced the battery sensor, but the warning lights suggest there may be a separate issue relating to the hybrid system. We are currently awaiting the vehicle’s return for further inspection so we can complete the diagnosis.

We have already agreed to buy the car back, demonstrating our commitment to putting things right for you.

If there is anything more we can do to support you please don’t hesitate to contact our team directly.

Best regards,
Laura Gilchrist
Customer Care

Valutata 1 stelle su 5

My friend recently purchased a car from…


My friend recently purchased a car from this dealership in Ashton, and her experience has been extremely frustrating from the start. The car had a warning light on from the moment she picked it up, but she continued with the purchase because it included a 30-day warranty. Unfortunately, despite returning the car multiple times, the issue was never properly addressed. Each time the car was handed back, the same warning light reappeared almost immediately.

In our line of work, having a reliable car is absolutely essential, so dealing with repeated faults has caused a huge amount of stress and inconvenience. What made the situation even worse is that it felt as though her concerns weren’t taken seriously. She kept bringing the car back, yet the underlying problem remained unresolved, leaving her without a dependable vehicle when she really needed one.

She is now at the point of having to return the car entirely and request a full refund, which is the last thing she wanted to do. Overall, her experience with this dealership has been very disappointing, and based on what she went through, I would strongly urge others to be cautious and make sure any issues are fully resolved before committing to a purchase.

10 dicembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Amrutha,

We're really sorry to see that you have felt the need to leave a review on behalf of your friend. We are sorry that your friend is frustrated, and we fully appreciate how disappointing it is when a vehicle develops issues after purchase. We never want any customer to experience vehicle issues and we have been in constant contact with your friend to arrange to get the vehicle issues diagnosed and get her back on the road as quickly as we can.

We have been working hard to resolve the warning light fault on the Fiat 500 in question. Our technicians initially believed the issue was caused by a wiring fault, so we replaced the battery sensor, but the warning lights suggest there may be a separate issue relating to the hybrid system. We are currently awaiting the vehicle’s return for further inspection so we can complete the diagnosis.

We have already agreed to buy the car back, demonstrating our commitment to putting things right for your friend.

We have re-assured your friend that we are here and will support her as much as we can.

Best regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great Service for a great Value Car

Great Service for a great Value Car. The whole sales process was excellent with everything clearly explained.
Offer good selection of cars at a great price. Daniel was a great sales person and made the whole process as easy as possible whilst explaining all relevant information.

15 novembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Adam. Thank you for choosing Motor Range Manchester! We are delighted to hear you have found your perfect car. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great service

Great service, lovely friendly staff!
Daniel was amazing from start to finish.
(Motor Range - Manchester)

11 novembre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hello Claire! Thank you for choosing Motor Range Manchester. We hope you're enjoying your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Staff (Daniel) friendly and helpful.

Staff (Daniel) friendly and helpful.
No pressure sales.
Good stock of vehicles.

27 ottobre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hi Louise,

Thank you for your kind feedback. We’re so pleased to hear you had a positive experience and found our team friendly and helpful. It’s great to know you appreciated our no-pressure approach and wide range of vehicles.

Enjoy your new car, and we hope to see you again in the future!

Best regards,
Nick Flinn
Customer Care

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. The salesman was very helpful and efficient. His name is Daniele Signori

26 ottobre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hi Elmah,

Thank you for your feedback! We’re delighted to hear that Daniele provided excellent service and made your experience smooth and efficient.

Best regards,
Nick Flinn
Customer Care

Valutata 5 stelle su 5

Alec and Dan at Motorrange Manchester…

Alec and Dan at Motorrange Manchester was absolutely fantastic. Alec was amazing, professional and a really nice person. His telephone manners was unbelievable, and in person he looked even better haha. Dan was also nice too, and helpful with the sale. He was attentive , and we are very happy with them both. We would reccemond anyone to Motorrange , as they go above and beyond….

21 ottobre 2025
Non scritta su invito
Logo di Motor Range - Manchester

Risposta di Motor Range - Manchester

Hi Sue and Alan,

Thank you for your wonderful feedback! We’re so pleased to hear Alec and Dan made your experience enjoyable and went above and beyond to help. We’ll be sure to share your kind words with them — they’ll really appreciate it. Enjoy your new car!

Best regards,
Nick Flinn
Customer Care

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più