Motor Range - Liverpool Recensioni 

Bought a car in October. Multiple issues with it from day 1. Lies, lies, broken promises, lies and lies. 8 months on I am still waiting for resolutions. I waited a month for an appointment after they had finally acknowledged my complaint and everything seemed to be progressing. I lose a day's work to take my car into them and get a call the next day saying 'we acknowledge the problems and agree they exist...... bring it in in 6 weeks and we may fix them then' that will be almost 10 months.
No heaters, no air conditioning, no fans at all, no tail light, dodgy wheel, faulty seat belt. Truly pathetic service. Will never ever use them again.
Recieved really good service right up until I paid then it became terrible. Took them 6 months to claim ownership of the car I part exchanged so I recieved multiple fines from DVLA for no tax and MOT.
Shop around. Better prices and service elsewhere.

Andrei sold us our new Vauxhall Mokka…our first electric! Great job and really pleased with the service and the car

Harris was brilliant
took me through every step and sorted us out brilliantly was open and honest and got the car turned round extra quick for me

Olly H was a great help from the start, let me have a browse in my own time and was always there to help. Stevo K made the final process simple and easy. Quick turn around, got it the next day. Thanks very much

CHECK EVERYTHING before handing over money!

First off this place hasn't got a clue about Tesla's, they will claim that they don't sell them with a battery health lower that 97% while the ones we looked at we low to mid 80%. So check the battery health before even thinking about buying one. They also don't have a clue how to help you with setting the app up and don't even give you a new keeper slip to help with it.

Avoid Georg he is useless, asked for 5 things to be sorted out on the car before we picked it up he claimed they were done and only one of them was done. We asked for new wipers and air filters (none were hard jobs but needed doing on the on board computer) got home and checked and there wasn't even an air filter present on the car it was just a big gap, wipers haven't been done or new rear reverse camera wasn't put on and the boot needed adjusting, none of it was done! They said it was done but their 'service department' wasn't very 'well up' on Tesla's so they couldn't reset it on the onboard computer (it's simple, it took me 5 seconds to work it out) They fixed one scratch And had the car for a week to "prep" it. Also the valeting was atrocious! My 4 year could clean the car better.

We asked for the car to be charged to 100% earlier in the day it was at 52% when we picked it up.

If your sales person is off work NO ONE can help you, we had questions about the car that needed answering and Georg was off Monday and Tuesday and the car was supposed to be 'ready' on Wednesday. We wanted the nice plates on that were on the car kept on and not changed to the awful motor range ones but couldn't get this done because we couldn't speak to him so we've had to spend another £60 ourselves to get new plates, it wasn't charged so it cost up £20 to charge it at a quick charge point so we were £80 down straight away through their incompetence.

Let's see what management has to say today.

Used motor range for many years wouldn’t go anywhere else ,

Picked up my 2020 Range Rover Evoque today and I am over the moon.

Can’t thank Salesman, Harris enough. Brilliant sales experience.

Jamie was excellent, very friendly and down to earth. No pressure or jargon, just straight forward information and clear answers to our questions.
Made us feel welcome and was fast to respond to messages and emails.
When I buy my next car I will be asking for Jamie again.

Georg....customer service exceptional, simplified , easy to understand all technicalalities.
Staff great, easy to view and navigate site.

Caitlin Richard was so helpful and friendly. Not pushy and just let me go at my own pace. Stephen Karoui is so friendly and got everything sorted for us and both explained everything in detail.

Amazing service start to finish. Jason and Rob were fantastic. Thanks so much

I am very grateful for the fantastic help, kindness, and professionalism shown to me by Jamie Whittingham and Nick M.
I know finding the right car for me was a little out of their comfort zone. But Jamie was amazing and kept me updated and in the loop.
Turning a bad experience into a positive one. Thank you both. Julie I'A

On arrival we were given time to browse before being approached by a lovely sales representative who was keen to introduce herself and get to know us. She was very professional, knowledgeable and at the same time personal in helping us out with choosing the correct car.
Throughout the experience at motor range, said representative kept us fully informed, supported us with the best deal and remained attentive.
We could not have asked for any more during the experience.

This my second car purchased from motor range both times I was seen to by Mathew. No pressure sales just got the keys to the cars I was interested in and let my wife and myself chose for ourselves.give them a go you won’t be disappointed.

Andrei was really helpful and made the process really easy.

Caitlin was brilliant thank you very much appreciated 👍

Dealt with Caitlin today at Motor range, she is really friendly and has a great sense of humour.

She was very professional and really down to earth, couldn’t do enough for me!

Thanks for the laughs when we’ve been in

Matt made the process of buying a new car simple and easy! Thank you. Motor Range is my new dealership of choice.

Great service from Dan , answered all our questions and left with a great car we are happy with

I had an absolutely outstanding experience with Motor Range from start to finish. The level of customer service was truly extraordinary and exceeded all our expectations.
A special thank you to Jason W, who was professional, knowledgeable, and incredibly helpful throughout the entire process. He made everything straightforward and stress-free, taking the time to answer all my questions and ensuring we found the perfect car.
I'd also like to thank Stephen K from the finance department. He was excellent to deal with—friendly, efficient, and clear in explaining all the finance options available. He made the paperwork process seamless and easy to understand.
They both made me and my wife feel right at home and it was place where we felt like we belonged. From start to finish the experience felt like we already knew these two amazing guys it was just laughter after laughter.
The whole team at Motor Range made buying a car an enjoyable experience. I would highly recommend Motor Range to anyone looking for exceptional customer service and a hassle-free car-buying journey. Thank you again, Jason and Stephen!