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Motorpoint - Edinburgh Recensioni 

536
TrustScore 4.5 su 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Valutata 5 stelle su 5

The sales person Dougie Dickson was a delight to deal with being not pushy and spent time dealing with the paperwork and explaining the process. Easy process to buy and sell through Motorpoint with... Leggi di più

Valutata 5 stelle su 5

I got my car on Saturday at Motorpoint. Edinburgh and can’t thank Louis the sales person for his friendly approach and help it was so easy and no stress, I can’t praise him enough , thank you

Valutata 5 stelle su 5

Nightmare getting to branch as access road closed. Once we eventually managed to access the building everything went very smoothly. They examined the car and gave us the price quoted online which we... Leggi di più

Valutata 5 stelle su 5

Staff were great, it was nice they were able to get the car to Scotland from England, it was the colour and spec we wanted, and having looked at so many others the price was in right range. One small... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Regno Unito

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

536 recensioni

5 stelle
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4,6

Tutte le recensioni

(536)

6084 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

No sales staff pressure

No sales staff pressure, given keys and allowed to take the car for a test drive unaccompanied, very helpful sales staff (Michael at Edinburgh branch) who helped me with internet banking problems, also at Edinburgh young lady sales person (can’t remember her name but mid 20’s great perfume) who quickly and efficiently sorted out the V5 and road tax.

2 aprile 2026
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Risposta di Motorpoint - Edinburgh

We're delighted you appreciated the no-pressure environment and helpful staff. It's great to know that the team assisted with your purchase and resolved your issues efficiently. Thank you for your positive feedback!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Had a great experience with Motorpoint

Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them.
The sales team were very busy the day I went in but still made sure I was informed of what was happening.

26 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear that you had a great experience with your trade-in and purchase. We appreciate your positive feedback regarding our team's communication, even during a busy period.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Professional from start to finish.

From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process.
If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 less than I actually received from another trader.( The disparity in the offer seemed strange as it wasn't even just a couple of hundred pounds).
It would have been so much easier if it could have been done as a trade in deal.As a consequence I had to delay the pick up of my new car as I had to keep it on the market for a bit longer.
At the time for pick up though the whole transaction was smooth and handled by Connor Mcgrath and I came away very happy with a lovely car.

20 marzo 2026
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Risposta di Motorpoint - Edinburgh

We appreciate your positive feedback regarding the service and guidance. We're glad the purchase process was smooth and you're happy with your car. We regret the trade-in offer didn't meet your expectations and caused a delay. We'll review our appraisal process. Thank you for your review.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Always used Motorpoint great range of…

Always used Motorpoint great range of high quality cars with warranty.
Easy to buy or trade in no pressure.
Great staff helpful in every way.

24 marzo 2026
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Risposta di Motorpoint - Edinburgh

We appreciate you taking the time to leave us a review. We're so glad to hear that you find our range of cars great and our staff helpful.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Easy to use and great service

The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint

20 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was easy from start to finish. We appreciate your recommendation and thank you for your feedback.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Great value

Excellent service coupled with a very competitive cost to change

21 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear that you received excellent service at a competitive price. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Valutata 5 stelle su 5
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Risposta di Motorpoint - Edinburgh

We appreciate you taking the time to share your positive experience with us; we are very happy to hear it was helpful.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Kidnes

Lewis very professional salesman all together very good experience

16 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're glad you had a very good experience and that you found our salesman professional. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Valutata 4 stelle su 5

We were able to walk around the yard to…

We were able to walk around the yard to look at the cars without any reps coming out to pressure us into buying.
We decided on our own which car best suited us.
No pushing to buy warranties for this or that, we decided on that side of things on our own.
The only reason it wasn’t five stars was an error when taxing the car, as our old car was re taxed instead of the new one. As only discovered mistake once home it meant we drove an untaxed car home. Otherwise we were happy with experience.

5 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're glad you appreciated the relaxed car-buying experience. We appreciate your feedback and regret the error regarding the car tax. We'll review our processes to prevent this from happening again. Thanks for bringing this to our attention.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Good communication

Good communication, car presented well

10 marzo 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear that you had a positive experience with our communication and car presentation; thank you for your feedback.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

New car

Very polite, professional, treated well,

9 marzo 2026
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Risposta di Motorpoint - Edinburgh

We appreciate your feedback and are happy you were treated well with polite, professional service from our team. Thank you.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Great service and no pressure

My friend recommended Motorpoint to me when I was looking for a new car. I went up for a look and was assisted by Lewis. He was very helpful at looking through options and I never felt pressured at any point to purchase a more expensive car or buy any additional plans. I was also offered a fair price for my old car. When I collected my new car I was taken through everything by Dylan, who was also very helpful. Everything went smoothly and my new car is great. Both Lewis and Dylan were kind and friendly to my young boys, which also made it so much easier. They had a great time!

26 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear your friend recommended us and that you had a positive experience finding your new car. It's great to know our team was helpful and that you felt no pressure during the process. We appreciate you mentioning how well your children were treated and hope you enjoy your new car!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Make here you first stop, when buying your next car.

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team.
No hard sell, no degrading talk on our trade in, unlike the other company who we bought from before, who see and only care about dollar signs as soon as you walk in. Definitely should be your first stop when buying the next car.

27 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We're happy you had an amazing experience and found our prices competitive. It's great to know our team provided excellent service and quality. We appreciate your recommendation!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Happy with everything …

Happy with everything from keeping us informed to the nice staff

3 marzo 2026
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Risposta di Motorpoint - Edinburgh

We appreciate your feedback and are so pleased to hear you were happy with our staff and communication. Thank you.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

First Class Service!

From start to finish of purchasing my new car,the service was first class.
Edinburgh Branch(Dougie) was very professional and helpful.
Will be passing my recommendations to visit your showroom.
Thank you to you all.

14 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We appreciate you taking the time to share your experience. We're so glad to hear that the service was first class and that our Edinburgh branch was professional and helpful. Thank you for the recommendation!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

This is my second review of Motorpoint…

This is my second review of Motorpoint and an update on the first one from 19th February.
Once again I cannot fault the service I have received from this branch.I bought my SUV from here on the 15th February and as I said in my first review "I am delighted with my purchase".
On the 24th of February I was sure I could hear a rubbing from the brakes on my car and I took it to Motorpoint and the man at the front desk by the name Jordan could not have been more helpful than he was.Jordan listened to my concerns and had no hesitation in booking my car straight in to the workshop for inspection and it turned out the brakes were fine and good.As a precaution Jordan booked my car into the local garage they use and it went over to them later in the day.Jordan arranged a courtesy car for me and I have to say I was impressed with the car I was given as it was a 2075 plate in a beautiful Audi A3.I then got my car back and given the all clear on its condition.I was delighted to get my car back and I am continuing to enjoy it every single day.
I personally have no hesitation on recommending this company to anyone looking for savings on their next car.I give a big shout out to all the staff who I have had the pleasure of meeting.

24 febbraio 2026
Non scritta su invito
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Risposta di Motorpoint - Edinburgh

We appreciate you taking the time to update your initial review. We're happy to hear that you're delighted with your vehicle and that our team was helpful when you had a concern. It's great to know you're enjoying your car. Thank you for recommending us!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

I felt zero pressure

I felt zero pressure and they were happy for me to figure my own stuff first. I was met with kindness and support from all the team. They were all great. Service like no other

23 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear you felt supported by our team and had the space to decide. It's great to know you were met with kindness. Thanks for the feedback!

Thank you
Shannen, GSM

Valutata 1 stelle su 5

Everything went well until when I…

Everything went well until when I contacted DVLA about transferring my private plate. I was advised that ownership of my new car had not been transferred to me,

23 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We're sorry you encountered issues transferring your private plate due to the car's ownership. We'll investigate this registration problem with the DVLA right away.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Highly recommend

Very good range of affordable used cars at competitive prices.
Excellent customer service from Connor who answered all my questions very patiently and had a reassuring and polite manner.
The whole buying process was extremely quick and easy. Highly recommend Motorpoint to anyone.

21 febbraio 2026
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Risposta di Motorpoint - Edinburgh

We're happy to hear that you found a great selection of affordable cars and that the buying process was quick and easy. It's great to know that our team member was so helpful and patient. We appreciate your recommendation!

Thank you
Shannen, GSM

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