Well done Motorpoint . This is the second car we've bought from them .The whole experience was perfect . The price for the car was very competitive and we were given a good part exchange deal with ou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Leggi di più
L'azienda ha risposto
Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... Leggi di più
L'azienda ha risposto
Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and rel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Scritti dall'azienda
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informazioni di contatto
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Regno Unito
- 01977 712881
Over 1000 new cars every week
4,6
Eccellente
897 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I was very impressed with the quality…
I was very impressed with the quality of service that you provided to me
Your products guys are second to none 👏🏻❤️
Keepup the best standard of service
Staff is very professional and friendly
The prices are reasonable and worthy of the products
I am very happy and impressed
So far in a week time i have referred two of my friends
4 aprile 2026
Risposta di Motorpoint - Castleford
Hi Gloria,
Thank you for taking the time to leave us such fantastic feedback! I'm glad to hear that you had a positive experience in store and that our team looked after you so well.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Risposta di Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback! I'm glad to hear that you had a positive experience with us in store and enjoyed our hassle free car buying environment.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Risposta di Motorpoint - Castleford
Hi Deborah,
Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you had a positive experience in store and enjoyed our hassle free car buying environment.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Helpful friendly staff
Helpful friendly staff, no pressure left to browse made me feel at ease
26 marzo 2026
Risposta di Motorpoint - Castleford
Hi Kirsty,
We really appreciate you taking the time to leave us your feedback! I'm glad to hear that you enjoyed our hassle free car buying experience and will be sure to pass your comments on to our lovely team.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Stress free car purchase
I do not like buying cars. Taking the old one in to get it valued. Arranging the finance, insurance and tax.
But this time I felt as though all the stress was taken out of it.
From ordering the vehicle to the pick up, I never needed to stress myself.
Thanks team!
28 marzo 2026
Risposta di Motorpoint - Castleford
Good Evening,
Thank you for taking the time to leave us a review. I'm glad to hear that you enjoyed your car buying experience with us and that we were able to make the process as easy as possible.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Risposta di Motorpoint - Castleford
Hi Roger,
Thank you for taking the time to leave us your feedback! I'm glad to hear that you had a great experience in store and found our team friendly and polite.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
This was my first visit looking for my…
This was my first visit looking for my first car,I felt very happy n comfortable with the service Nathan looked after us n found us the perfect car x
25 marzo 2026
Risposta di Motorpoint - Castleford
Hi Caroline,
Thank you for taking the time to leave us your feedback! I'm glad to hear that you had a positive experience with Nathan and that he was able to make your car buying experience enjoyable.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service from Dan.
I had issues with the dvla regarding my trade in, but Dan was brilliant and so patient and helpful.
28 marzo 2026
Risposta di Motorpoint - Castleford
Hi Neil,
Thank you for taking the time to leave us your feedback! I'm sorry to hear that you experienced an issue with your part exchange V5, however I'm happy that Dan was able to support you with this.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The staff were very good easy to talk…
The staff were very good easy to talk to and friendly
23 marzo 2026
Risposta di Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us your feedback! I'm happy to hear that you found our team friendly and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact us.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Polite and helpful
Polite and helpful, offered a drink on arrival and made use at ease. Welcomed to come back for any further help. We bought our car we traded in from the company very happy with both purchases.
26 marzo 2026
Risposta di Motorpoint - Castleford
Hi Lawrence,
Thank you for taking the time to leave us your feedback! I'm happy to hear that you had a great experience in store and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact us.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Niall Cator is a superstar
Niall Cator is a superstar. Never once felt pressured into purchasing my car. Smooth and easy transaction from start to finish. This lad is a credit to Motorpoint. The car is great too!!
27 marzo 2026
Risposta di Motorpoint - Castleford
Hi Lisa,
Thank you for taking the time to leave us such lovely feedback! I'm thrilled to hear that you had a great experience with Niall and will be sure to pass your feedback on to him.
Thank you for purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent Castleford
This is the 3rd car I have bought from Motorpoint in Castleford. The customer service I have received from all the staff is outstanding. This time Matt, Nathan,Kayley and of course the lovely Wendy have all made the buying experience easy.
27 marzo 2026
Non scritta su invito
Risposta di Motorpoint - Castleford
Ni Nicola,
Thank you for taking the time to leave us such lovely feedback! We really appreciate your patience and understanding whilst we supported you with your concerns.
Thank you again for your continued support and business, we hope to see you back in store when the time is right for your next vehicle.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
No pushy sales staff
No pushy sales staff. I had time to browse at my leisure with plenty of staff around to ask if I had a question .
From choosing a car to test drive right through to collection everyone I encountered was friendly , and extremely helpful. Nathan dealt with my purchase and Michael oversaw my collection. Both showed amazing customer service, were more than happy to answer my questions and I genuinely felt that they appreciated my business.
20 marzo 2026
Risposta di Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and had a positive experience with both Nathan and Michal.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Risposta di Motorpoint - Castleford
Hi Helen,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our service and will be sure to pass your comments on.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very pleased car purchasewith the price of my new…
Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!
22 marzo 2026
Risposta di Motorpoint - Castleford
Hi David,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Buying a new car
Were friendly and not pushy and showed us where cars that we were interested in were
also big plus was they let us test drive car without being with us
This was a big help as my son took me to industrial Park so I could have a drive as I haven't drove an automatic car before so I felt more comfortable without a salesman being in car and that definitely made my decision to buy car
22 marzo 2026
Risposta di Motorpoint - Castleford
Hi Gail,
Thank you for taking the time to leave us such great feedback. I'm glad to hear that we were able to put you at ease and make your car buying experience as easy as possible.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The help l received when I was looking…
The help l received when I was looking at the cars. First class.
13 marzo 2026
Risposta di Motorpoint - Castleford
Hi Barry,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw was very helpful and he…
Matt Shaw was very helpful and he explained every step also the part exchange
22 marzo 2026
Risposta di Motorpoint - Castleford
Hi Melvin
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had a positive experience with Matt and would be happy to pass your comments on to him.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The service was excellent we couldn't…
The service was excellent we couldn't thank them enough all the staff we saw were very good we were there on several 897occasions and each time the service was very good
13 marzo 2026
Risposta di Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such fantastic feedback. I'm so glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
I would also like to take this opportunity to thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was lovely to look at the cars and…
It was lovely to look at the cars and not be hassled, when choosing a car keys were given still not hassled , sales guy helpful , car quote given quickly , everything not rushed
21 marzo 2026
Risposta di Motorpoint - Castleford
Hi Christine,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience in store and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.