Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... Leggi di più
L'azienda ha risposto
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... Leggi di più
L'azienda ha risposto
Very happy with the company until we went to service our car. Motorpoint had sold us 2 years extended warranty for £699. However, when we went to get its first mot and service we were told that it had... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Scritti dall'azienda

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Informazioni di contatto
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Regno Unito
- 01977 712881

Over 1000 new cars every week
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Le persone hanno visualizzato anche
Excellent service from start to finish
Excellent service from start to finish, no problems as of yet and am sure anything would be sorted straight away, can’t fault, very helpful

Risposta di Motorpoint - Castleford
Good cars at great prices
Car was ready on my booked appointment and all in great condition, it was a pleasure to deal with Charlotte at the Castleford depot. All my dealings was mainly done on the phone which I was more than happy with and the price was better than expected

Risposta di Motorpoint - Castleford
Having seen bad reports on other car…
Having seen bad reports on other car supermarkets I decided Motorpoint was the safest option. Good reviews mainly and I know a couple of people who have bought from them in the past and were satisfied. The process was relatively easy but thorough, giving confidence that they know what they are doing. Special mention to Michal Rybak at Castleford. It's only a week but I am really satisfied with my purchase. I had an internal 'knocking' which was annoying and he said to bring it in and they will look into it but sorted it myself in the end as it was just the rear split seat mechanism sticking. So far so good.

Risposta di Motorpoint - Castleford
Very friendly & receptive staff who are…
Very friendly & receptive staff who are helpful and made the car purchase process easy.

Risposta di Motorpoint - Castleford
The freedom to walk about without being…
The freedom to walk about without being pestered by pushy salesmen was a breath of fresh air and the added bonus of taking the car on a test drive for half an hour by yourself

Risposta di Motorpoint - Castleford
To say I am dismayed would be an understatement
Very welcoming staff throughout (including the online representative, Nicholas), a dealership with a vast range of vehicles to sell or finance, refreshments to offer to customers and test drives arranged within minutes. Quality of the vehicle that I viewed? Shocking.
I viewed a white Seat Ibiza which when speaking to the representative, Motorpoint was proud to sell. Questionable within itself.
When walking around the car, I noticed that the wing mirror had hairline scratches on the edge (I can live with that), after further inspection, there were 4 instances of shabby paint work to patch up minor damage - with a shade of white that may as well have been black. When questioning it, the response I got was “it’s the same colour”?! As if.
I was kindly given the keys to enter the car and have a look at the interior before my appointment. Only to find 4 holes in the seats - only 2 of them can be seen on the images on the advert online (the other 2 have either been edited out, or have occurred during cleaning and preparing). Needless to say - false advertising and misleading customers to come and witness such a scam.
Going through the car some more, giving Motorpoint the benefit of the doubt as the damage and ludicrous repainting may have occurred from a previous owner. I check the insides of all the doors to be greeted by melted chocolate and sweets. Needless to say, this is down to Motorpoint themselves.
More? I oblige. The drivers window had scratches from left to right at the top. I would love to say that this was minor - but it was across the entire length of the window, about 5cm from the top downwards.
For the price that was asked for, needless to say I was not paying. When asking for a reduction of the price, the representative scoffed and said that the paint work was fine, that’s how the car is being sold - and the “car meets our standards”… excuse me?! I washed my hands after looking through the interior of the car that they tried to rip me off with - meets their standards? I don’t think.
Going to the use of blatantly photoshopped images/awful CGI for the exterior of your cars - whilst you’re taking pictures of the interior… the camera will also work for the exterior; which funnily enough - can be submitted for online adverts and would save someone from using Photoshop. You never know, it might also save someone a travel when they see the botched paint jobs that I’ve witnessed today and truly reflect the condition of the cars that are being sold.
Needless to say, this was a wasted trip from the north east of England, but at least I found a (national) dealership that I wouldn’t waste the time of day with again.

Risposta di Motorpoint - Castleford
They all tried to make the deal work
They all tried to make the deal work, and kept me up-to-date with what was happening, the staff were friendly helpful. I think if I was offered a drink it would have been better hence the 4 stars.

Risposta di Motorpoint - Castleford
My new car …
From identifying a car to purchase the whole process was handled professionally and promptly. All the staff I dealt with were really helpful and went as far as they could to make the whole car buying experience as relaxed and stress free as possible.

Risposta di Motorpoint - Castleford
Great sales staff
Great sales staff who answered all my questions. Plenty of test drive time. No hard selling.

Risposta di Motorpoint - Castleford
Great customer service
Great customer service, no pressure from salesman Joe, who was very friendly, professional and knowledgeable.

Risposta di Motorpoint - Castleford
Mat Shaw was very helpful and pleasant
Mat Shaw was very helpful and pleasant.
All went well with the transactions and would definitely recommend!

Risposta di Motorpoint - Castleford
We recently purchased a nearly new car…
We recently purchased a nearly new car from motorpoint, fantastic price and excellent customer service and we love the car. All of the staff we dealt with were polite, friendly and not at all pushy. In Burnley Ashton had lots of advice around hybrids and the pros and cons etc, unfortunately they sold out of the car we liked and we ended up at Castleford where Charlotte dealt with us, she was professional whilst also friendly and made us feel relaxed, absolutely no pressure at any point which we have felt when visiting some car dealerships. Communication has been great and we enjoyed our motorpoint experience (3rd car from here now). Thank you!

Risposta di Motorpoint - Castleford
I was very impressed with the quality…
I was very impressed with the quality of service that you provided to me
Your products guys are second to none 👏🏻❤️
Keepup the best standard of service
Staff is very professional and friendly
The prices are reasonable and worthy of the products
I am very happy and impressed
So far in a week time i have referred two of my friends

Risposta di Motorpoint - Castleford

Risposta di Motorpoint - Castleford

Risposta di Motorpoint - Castleford
Helpful friendly staff
Helpful friendly staff, no pressure left to browse made me feel at ease

Risposta di Motorpoint - Castleford
Stress free car purchase
I do not like buying cars. Taking the old one in to get it valued. Arranging the finance, insurance and tax.
But this time I felt as though all the stress was taken out of it.
From ordering the vehicle to the pick up, I never needed to stress myself.
Thanks team!

Risposta di Motorpoint - Castleford

Risposta di Motorpoint - Castleford
This was my first visit looking for my…
This was my first visit looking for my first car,I felt very happy n comfortable with the service Nathan looked after us n found us the perfect car x

Risposta di Motorpoint - Castleford
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