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Motorpoint - Castleford Recensioni 

897
•
TrustScore 4.5 su 5

4,6

Whistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well done Motorpoint . This is the second car we've bought from them .The whole experience was perfect . The price for the car was very competitive and we were given a good part exchange deal with ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and rel... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Regno Unito

  • 01977 712881
Promotion box for Motorpoint - Castleford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

897 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

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(897)

6206 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Castleford

Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.

27 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Linda,

Thank you for taking the time to leave us your lovely feedback! I'm glad to hear that Matthew was able to support you throughout your car buying journey and cant wait to share your comments with him!

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

great service

great service, good range of vehicles to pick from and a great deal.Michal was really helpful

28 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Ian,

Thank you for taking the time to leave us a 5* review! I'm thrilled to hear that Michal was able to support you throughout your car buying journey and would be happy to share your comments with him.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Everyone very friendly and Kareem was…

Everyone very friendly and Kareem was really helpful.

27 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Ionut,

Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that you had such a great experience with Kareem and will be sure to pass your comments on to him.

Thank you again for your business, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Amazing team looked after so well no…

Amazing team looked after so well no pressure with anything highly recommend 😃

22 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Dawn,

Thank you for taking the time to leave us a 5* review! I'm delighted to hear that you had such a positive experience with our fantastic team and will be sure to pass your comments on.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 4 stelle su 5

They were good honest professionals to…

They were good honest professionals to deal with Mat got me the car I wanted and was very patient and thoughtful while with me while my wife was in hospital so a big shout out to Mat Shaw.

26 luglio 2026
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Risposta di Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us your feedback. I'm delighted to hear that Matt was able to support you during your car buying journey and was so understanding at a difficult time. I will be sure to pass your lovely comments on to him once he is back in the office.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Efficient and straightforward procedure…

Efficient and straightforward procedure with thanks to Kareem Pilgrim for all his help.

20 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Tracey,

Thank you for taking the time to leave us such lovely feedback! I'm delighted to hear that Kareem was able to support you throughout your car buying journey and cant wait to share your comments with him.

Thank you for your purchase, we hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Abs was great

Abs was great. Very professional and friendly, not pushy at all. Very happy with our new car - thank you

26 luglio 2026
Non scritta su invito
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Risposta di Motorpoint - Castleford

Hi Leah,

Thank you for taking the time to leave us your feedback! I'm thrilled to hear that you had such a positive experience with Abs and have already shared your feedback with him!

Thank you again for your support, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Friendly staff and helpful

Friendly staff and helpful

20 luglio 2026
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Risposta di Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us your feedback. I'm delighted to hear that our wonderful team were able to look after you so well and will be sure to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Simple

Simple, straightforward, no hassle very satisfactory. That’s why I come back next time . The price is always good and staff are helpful but not pushy. Top marks to the castleford team.

17 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Sue,

Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience with our lovely team!

Thank you again for your purchase, we hope to see you back in store again soon!

Kind Regards ,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Made the process easy from start to…

Made the process easy from start to finish, not pushy at all came in on a family recommendation and would not hesitate to do the same.

21 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Paul,

Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience in store and would be happy to share your comments with everyone involved.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Attentiveness

Attentiveness

17 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Brian,

Thank you for taking the time to leave us 5* review! I'm glad to hear that our lovely team were able to look after you so well.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Excellent service for start to finish …

Excellent service for start to finish as normal thank you so much

20 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Colin,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you received such excellent service and would be happy to share your comments with our fantastic team.

Thank you again for your purchase, we hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Excellent service

Kareem at Castleford made my car buying experience so much easier, he was so helpful all the way through and delivered excellent service

19 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Gail,

Thank you for taking the time to leave us such fantastic feedback! I'm thrilled to hear that Kareem was able to make your car buying experience easy and cant wait to share your comments with him!

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Really good to deal with no pressure…

Really good to deal with no pressure while still been helpful Lacie was amazing & assisted us very well thank you would recommend to anybody

13 luglio 2026
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Risposta di Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us such lovely feedback!
I'm delighted to hear that you enjoyed your experience with our sales trainee, Lacie, and will be sure to pass your kind words on to her.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Great price and service

14 luglio 2026
Non scritta su invito
Logo di Motorpoint - Castleford

Risposta di Motorpoint - Castleford

Hi Stephen,

Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that you enjoyed your recent experience with us and will be sure to pass your comments on to everyone involved.

We hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Great service and no pressure sales

Great service and no pressure sales , so can browse to see what suits you .
Recommend

9 luglio 2026
Logo di Motorpoint - Castleford

Risposta di Motorpoint - Castleford

Hi Sally,

Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you you enjoyed your recent experience with us and will be sure to pass your comments onto our lovely team.

Thank you again for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 1 stelle su 5

won't be buying from this company…

won't be buying from this company again.

After purchasing a car from Motorpoint, we later discovered it had been fitted with a track-only exhaust, which is not intended for use on UK roads. The exhaust is clearly stamped "Track Only", so it's difficult to understand how this was missed if the vehicle had been properly inspected before sale.

Motorpoint maintained that they had carried out all the necessary checks, but despite numerous emails and phone calls, we got nowhere. The customer service has been extremely disappointing, and I feel they were more interested in making a quick sale than ensuring the vehicle was accurately described and roadworthy.

The matter has now been referred to Trading Standards. In the meantime, I'm left with the expense and inconvenience of having to replace the exhaust so the car can be returned to legal road use.

18 settembre 2025
Non scritta su invito
Logo di Motorpoint - Castleford

Risposta di Motorpoint - Castleford

Hi Samantha,

Thank you for taking the time to leave us your feedback. Since receiving your complaint, I can confirm that Motorpoint have of course taken the time to investigate your concerns and have found no available evidence to imply that the vehicle was sold unfit for purpose at the point of sale back in September 2025.

All Motorpoint vehicles undergo multiple comprehensive checks to ensure that they meet our internal quality standards and are fit for purpose prior to sale. Our records do not indicate that any concerns were raised by our workshop, nor were any faults found on the previous MOT history.

Should you wish to escalate this matter further, please do not hesitate to use the channels provided.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 4 stelle su 5

I knew what I wanted and asked to look…

I knew what I wanted and asked to look at the car

3 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Wendy,

Thank you for taking the time to leave us a review. If there is anything further we can do to improve, please do not hesitate to contact us.

Thank you for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 5 stelle su 5

Great experience made very easy by Michal

Great experience made very easy by the staff especially Michal first day looking for our car didnt think we’d find one we were 100.% happy with but we did thanks to Michal very professional answered all our questions can’t thank him enough

1 luglio 2026
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Risposta di Motorpoint - Castleford

Hi Ann,

Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a great experience with Michal and cant wait to share your comments with him.

Thank you for your purchase, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Valutata 4 stelle su 5

Micheal was most helpful throughout the…

Micheal was most helpful throughout the buying process, & so far we are happy with the two Peugeot cars

1 luglio 2026
Logo di Motorpoint - Castleford

Risposta di Motorpoint - Castleford

Hi Paul,

Thank you for taking the time to share your feedback. I'm glad to hear that Michal was able to support you throughout your car buying journey and would be happy to pass your comments on to him.

Thank you for your business, we hope to see you back in store again soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

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