Motorpoint - Burnley Recensioni 

Matthew Ainsworth as great, however on arrival I spoke to a gentleman explaining my appointment but the message seemingly wasn’t passed to Matthew so was waiting for half and hour.

Friendly helpful and not pushy

Great experience, Kurt was very helpfull, no time wasting or pressure

Lucas was extremely helpful

Great way to buy a car. No pressure. Great value.

Good and quick service

The selection of good cars on offer was great. The prices are very good and there is no negotiating . We had a non pushy, very knowledgeable salesman called Noah who really couldn't have been any better in my opinion. It was such a refreshing change from all the other companies out there. We will be back for more.

there was no pressure at all to purchase, as you arrive they explain the setup and leave you too it, if you wanted to leave you could, good exchange price, variety of vehicles to try

Not really much information given on the vehicle purchased. Vehicle not charged or fuelled. Paid a lot of money so expected a little flexibility or at least some extra service or thanks.

2nd time buying a car from Motorpoint and we were not disappointed. No pressure from the sales team and lots of choice. Mui (Burnley) was friendly, helpful and knowledgeable, credit to the team. Extremely smooth process, lovely car at a great price.

Great price and very painless purchase process and delivery

All staff where fantastic from the minute you walked in

Everything was good about the sale, my only critisiam is they masked the smell of smoke very well, after two days the smell of smoke was disgusting. I do think they should od told me as i could of been allergic to smoke. I still have not got rid of it compleatley. Sales girl Courtney was lovely and not at all pushy.

Excellent customer service we had a young lad called Lucas helping us pick our new car up and nothing was too much trouble.
Came and sat with us and helped us get to grips with all the new gadgets

Very courteous staff, easy to deal with

We found the car we liked and rash sorted everything out thank you rash for your good customer service and answering all are questions and helping without being pushy would buy again

I had filled out an online valuation form for selling my car and then booked an appointment to take it in to Motorpoint Burnley. When I got there they didn't seem to be aware of this booking.

My online valuation was £2,328. The website states that 95% of cars are bought for the valuation price which was the reason I chose Motorpoint over another, much closer garage.

After they had assessed the car the staff member came over and said they could offer me £2000 for it and didn't give any reason why this was less than the valuation. I wasn't even sure they knew what my quoted valuation was. I questioned why it was less than the valuation and was told that it was an old car and that anything older than 2 or 3 years would never meet the valuation price quoted and that these cars always go to auction. I felt the staff member was a bit pushy and just assumed I was happy to proceed after that explanation, we discussed it further when I said I wasn't (which I thought was pretty obvious) . He said that £328 less wasn't actually a lot of money which i found pretty insulting, that is a lot of money in my opinion and not his judgement to make, especially with the cost of living as it is.

I find it very difficult to believe that 95% of all the cars Motorpoint buy are less than 2 or 3 years old if those are the only ones likely to meet the valuation price. Even if that's true they should make it much clearer that older cars will definitely not meet the valuation price (so anything older than 2-3 years expect to be offered significantly less)

I chose Motorpoint based on the claim that 95% of valuations were paid out as I was already feeling a bit stressed about the process of selling the car and potentially being haggled down in price.

The actual process of selling it was straight forward and the money came into my account while I was there, even though it was in the evening.

I’ve never purchased a car from a dealer before. I loved that there was no pressure at Motor point, I was left to look around without all the usual questions from sales people. I received one follow up call after looking and finding a car I liked. The process was seamless and easy. Would highly recommend.

The staff were helpful knowledgeable and patient